Solving problems with Complement Teams for Windows

As a reminder, .Net 4.8 and webview2 are required for Teams meeting add-in in Outlook.

Impossible to create a team meeting in Outlook, because the Complement Reunion Teams is disabled

When you try to create a Teams meeting in Outlook Desktop, you find that the option is missing in the ribbon.

This problem can occur if the Complement Reunion Teams is disabled.

State: Bypassing solution

Teams teams and Outlook product teams correct problems that cause deactivation of the Complement Teams Complement by Outlook for various performance reasons. Immediate fixes are included in the latest builds and work is underway to resolve this problem of problem with code changes and instrumentation.

You can perform the following steps to restore the Comment Reunion Teams:

1. In the Outlook office, click on File>Manage Com Supplements.
2. Develop Options Microsoft Teams meeting supplement for Microsoft Office and select Do not monitor this supplement for the next 30 days. If this option is not available, select Always activate this complement. Then select Apply And Close.

If the above steps have not resolved the problem, reactivate the complement from the Elements Disabled dialog box.

To reactivate the Complement Reunion Teams:

1. In Outlook , selectOptions of> of files>Supplements >Manage, Select ” Elements disabled “, Then Access.
2. If you see Teams listed under deactivated elements, select it, then Select activate.
3. Restart Outlook and check if the supplement works.

Another measure to prevent the deactivation of the complement Teams by Outlook is to add this registry key:

1. Open the register editor.
2. Access LACOMPUTER \ HKEY_CURRENT_USER \ SOFTware \ Microsoft \ Office \ 16.0 \ Outlook \ Resiliency \ Donotdisableaddinist register
3. Create a DWORD value (32 bits):
   1. Name: Teamsaddin.Fastconnect
   2. Value: 1

   Check the required system configuration

   In the team of Teams messages, after MC392289, the following advice must also be confirmed:

   MC392289 – Recall Installation of .Net 4.8 and webview2 required for Teams meeting add-in in Outlook

   As a reminder, .Net 4.8 and webview2 are required for Teams meeting add-in in Outlook.

   How it affects your organization:

   To avoid a degraded experience with the Teams meeting complement in Outlook, check that customers are updated to .Net 4.8 and webview2.

   How you can prepare:

   Review the following resources and check that .Net 4.8 and WebView2 are installed to execute the Teams meeting complement in Outlook:

   NOTICED : In some cases of support, the engineers found that if .Net 4.8 or webview2 were not installed, this installation resolved the problem of deactivating the Complement Teams.

   These steps will help you check if .Net 4.8 is installed:

   The steps below made from the section Use the register editor of the article above.

   1. In the register publisher, open the following sub-bed: Hkey_local_machine \ Software \ Microsoft \ Net Framework Setup \ NDP \ V4 \ Full. If the subf Complete is not present, you have not installed .Net Framework 4.5 or later.
   2. Look for a REG_DWORD input named Release. If it exists, .Net Framework 4.5 or later is installed. Its value corresponds to a particular version of .Net framework. In the following figure, for example, the value of the input Release is 528040, which is the key to publication for .Net Framework 4.8.

   These steps will help you check if webview2 is installed

   The steps below are made from the section Installation of Runtime WebView2 of the article above.

   1. After installation, you will see an input for Microsoft Edge WebView2 Runtime under Configuration panelPrograms> Programs >Programs and Features.

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   Solving problems with Complement Teams for Windows

   The Complement Reunion Teams allows you to plan a Teams meeting from Outlook. The supplement is available for Outlook on Windows, Mac, Web and Mobile, and must be installed automatically if Microsoft Teams and Office 2013, Office 2016, Office 2019 or Office 2021 installed on your Windows PC.

   To search for the Complement Teams, open Outlook, go to the calendar display, then select New Teams meeting.

   

   Problem solving (automated procedure)

   Download and run the Microsoft support assistant and recovery to perform troubleshooting and automated fixes.

   For more information on the download and installation of the Microsoft support assistant and recovery, access the Microsoft support assistant and recovery assistant.

   Problem solving (manual procedure)

   If these options do not work, here are two additional steps to try. If the first step does not work, try the second.

   • Disconnect teams, then restart the application. (In the search bar of the taskbar, enter Teams, then select it in the results).
   • Close outlook, then restart it. (In the search bar of the taskbar, enter Outlook, then select it in the results).

   If you still do not see the complement, check that it is not deactivated in Outlook:

   1. In Outlook, under the tab File, select Options.
   2. In the dialog box Outlook options, select Supplements.
   3. Confirm that Microsoft Teams Reunion Complement for Microsoft Office is listed in the list of Active applications supplements.
   4. If the Microsoft Teams meeting supplement is listed in the list Disabled applications supplements, below Manage, select Complements Com, Then To access. .
   5. Select the check box Microsoft Teams Reunion Complement for Microsoft Office.
   6. Choose OK In all dialogue boxes, then close outlook.
   7. Restart Outlook. (In the search bar of the taskbar, enter Outlook, then select it in the results).

   To obtain general advice on how to manage supplements, consult activate, manage and install supplements in Office programs.

   To find out the additional steps for administrators and IT professionals, see solving the problems related to the Comment Teams Complement for Outlook.