How to terminate 4G boxes from different Internet operators

Termination via telephone customer service is invoiced: consumers must pay the sum of € 6. Also note that the 4G box termination is taken care of by a Bouygues Telecom advisor. In total, the termination costs corresponding to the closure of the service cost € 19. In addition, if users are engaged with the operator, they must reimburse the remaining monthly payments.

How to terminate your SFR BOX 4G+ subscription contract ?

Removing its SFR 4G+ box is just as if it were a classic box ::

• By calling customer service.
• By going through its online customer area or by sending a registered letter.

The termination of the SFR 4G+ box+ also involves ::

• € 19 line fence costs.
• The return of equipment.

• 4G+ Box termination procedure of SFR
• How to contact SFR customer service to terminate ?
• Is it possible to keep your telephone line number by terminating your subscription contract ?
• What are the conditions for terminating your 4G+ SFR box ?
• What termination costs for the 4G+ SFR box ?
• Late penalties and non -return of equipment
• What is the deadline for terminating a 4G box subscription+ ?

The content of this page was verified by an editorial expert on the date of 05/05/2021

When a subscriber of a mobile phone operator or internet box wants to end his contract, he must go through a termination procedure. This termination procedure is more or less simple depending on the reason that pushes the customer to terminate.

However, the termination of a SFR BOX+ BOX contract is very accessible because it is a subscription without commitment of duration. Thus, termination can be done at any time without it being afraid of too high costs. Here is the procedure to put an end to its 4G+ SFR internet box subscription with ease.

4G+ Box termination procedure of SFR

To terminate its SFR 4G box, the procedure is clearly simplified in comparison with other Internet box subscriptions available. SFR does not require here to send a registered letter with acknowledgment of receipt. If this solution remains possible, the subscriber can be content to make his request by calling the 1023.

Be careful, however, Express certain key information ::

• the name and first name of the contract holder;
• the number of the 4G+ box subscription contract;
• The desired date for the effectiveness of the termination.

For subscribers who still wish to go through a registered mail with acknowledgment of receipt, Mapetitebox offers a termination letter editor. You just have to complete a few champs related to your personal information as well as to data from your subscription contract.

How to terminate your SFR 4G Internet box ?

Once the termination letter is completed, the subscriber who terminates two solutions ::

• Place the mail in the nearest post office;
• Edit your registered letter on the dedicated page of the La Poste site.

In any case, it is important to opt for a Shipping LRAR (registered letter with acknowledgment of receipt). The recommended allows you to Keep a trace of the shipment, and the acknowledgment of receipt allows you to know On what date the termination request was taken into account. In fact, the termination is effective 10 days after receipt of the request by SFR.

Read also compare the best available internet box subscriptions

How to contact SFR customer service to terminate ?

Whether the subscriber opts for termination by mail or by phone, he must contact SFR customer service. For that, Several solutions arise at the subscriber ::

• Call customer service at 1023;
• Contact an advisor on the operator’s cat;
• Contact a social media advisor.

The safest solution remains, however, termination by registered mail, and this is still the most used solution today. The postal address to which sending your request can easily be communicated by an SFR advisor. However, customer service by phone is not always easy to reach, and waiting times on the phone can be long, hence the preference for alternative solutions.

At any rate, To send your request for termination by mail, you must write to ::

• SFR and fixed box customer service
• Termination, TSA 30103
• 69947 Lyon Cedex 20

Advice from mySmallBox

Only the holder of a subscription can request the termination. However, with the right information (name of the line holder and contract number), it is possible to ask a third party to carry out the termination for oneself.

Is it possible to keep your telephone line number by terminating your subscription contract ?

The SFR BOX Internet 4G+ subscription allows you to have a telephone line. However, This is a mobile line number and not a fixed line, Although a fixed position connected to the Internet box with an RJ11 cable is necessary to take advantage of the telephone service with this subscription.

The question is therefore whether the portability of the phone number awarded to the 4G box can be made by changing the offer. The answer is simple: It is not possible. The numbers of fixed lines and mobile lines are very distinct from each other and are not interchangeable.

Phone number portability

The portability of a phone number is only made between two fixed lines or two mobile lines. To succeed, simply transmit your Rio code to its operator.

What are the conditions for terminating your 4G+ SFR box ?

As in all situations where it is a question of breaking a contract, there are conditions to meet. This also applies to a 4G box subscription. Before carrying out the termination, It is thus recommended to reread the terms of your contract well Regarding the said termination. The elements to be taken into account are then closing costs, the return of the equipment and the termination period.

What termination costs for the 4G+ SFR box ?

The SFR 4G+ internet box subscription, like all FAI fixed subscriptions, necessarily involve termination costs to pay. However, as it is an internet subscription without a commitment of duration, There are only fixed costs to pay. These costs amount to 19 € and accompany the last bill of the subscription.

However, it is possible to Terminate without costs its 4G Internet box subscription+ from SFR. The simplest case is the termination before the end of the first 30 days of the subscription. SFR offers a “satisfied or reimbursed” guarantee which provides the consumer to recover the costs incurred if, at the end of the first month of subscription, the services do not suit him.

In addition to this guarantee, there is a list of legitimate reasons, normally specified on the conditions of the offer, which allow terminate free of charge at any time. The main legitimate reasons for termination are:

• moving in zone not covered by services;
• over -indebtedness of the subscriber;
• the appearance of a handicap or illness;
• an imprisonment;
• the death ;
• The operator does not provide the services promised by the contract.

To read also that the SFR Internet box subscriptions offer ?

Late penalties and non -return of equipment

Once the termination of the effective subscription, The consumer has 3 weeks to return the equipment made available by SFR. After this period, the ISP may charge the equipment in question. In this case, it is only the 4G box itself. However, this represents the sum of € 149 which can be added to the costs of termination of the subscription.

In order not to have to pay a penalty, it is important to return all the equipment loaned by SFR.

To return the equipment to his ISP, just Rigorously follow the instructions on the return slip made available by it. You have to be very careful not to omit anything, not even a simple cable which can also be billed by the operator. Once the package is done, it is also necessary to keep the tracking number and the proof of dispatch.

What is the deadline for terminating a 4G box subscription+ ?

A Customer of the SFR BOX 4G+ subscription can terminate their contract at any time. However, once the request receipt by SFR, the termination is not immediate. She works within 10 days, period during which the subscriber can return to his decision to terminate its SFR box if it wishes.

Termination can also take place later if the subscriber decides. In this case, in the request, it is imperative to explicitly formulate the date on which the subscriber wishes to close his SFR Internet box subscription. This solution is strongly recommended in change of supply situations. In fact, it ensures that it does not be long without having a functional internet connection.

It is possible to terminate your 4G Internet box at any time from your subscription.

Advice from mySmallBox

4G Internet Box subscriptions take advantage of the mobile network of operators. In the event of a situation of the absence of an internet box, it should not be forgotten that there is an equivalent solution: the modem mode, or the connection sharing of your smartphone which allows, if you have enough data, to be Easily connect to the Internet by Wi-Fi, even without an internet box.

How to terminate 4G boxes from different Internet operators ?

The 4G boxes allow you to enjoy an internet connection at home through the 4G mobile network. They are therefore very useful for customers who are not yet connected to ADSL or fiber optics. As with traditional internet boxes, subscribers obviously have the possibility of Remove their 4G box at any time. To do this, you need to follow a procedure specific to each operator.

The 4G Internet boxes are aimed at people who do not have access to the conventional internet network (ADSL, fiber optics). However, it is necessary to live in a accommodation with good 4G coverage.

Those who wish can terminate their 4G box under certain conditions:

• Termination deadlines must be respected.
• Certain termination fees apply if the subscription has a duration of engagement.
• The equipment must be returned to the Internet supplier in good condition.
• Each operator has a different termination procedure, which should be followed.

• The procedure for terminating a 4G box depending on the operator
• The procedure to terminate the 4G Home Orange box
• How to terminate your 4G box as a SFR customer ?
• Bouygues Telecom: the steps to break his 4G box contract
• What procedure to terminate your 4G free subscription ?
• The steps to terminate the 4G box of NRJ Mobile

The content of this page was verified by an editorial expert on the date of 05/11/2022

Although 4G box is practical, many reasons can push users to terminate their subscription. Whether it is a move or a change of ISP, it is necessary to follow a very specific procedure to break your contract. In fact, the procedure can vary significantly from one supplier to the other.

Currently, Orange, Bouygues Telecom, SFR, Free and NRJ Mobile are the only providers at Offer 4G Box offers. If the perceived service is not satisfactory, it is preferable for users to know the procedure to terminate their contract.

The procedure for terminating a 4G box depending on the operator

As mentioned, The termination procedure for a 4G box depends on the chosen operator. Overall, the steps to follow are substantially the same for each provider. On the other hand, subtleties may exist: this is why it is essential to take note of the guides that will follow to find out how to terminate your 4G internet box.

What is the procedure to follow to terminate the 4G boxes of the various operators ?

THE Reasons for termination of a 4G box can be varied. Most of the time, consumers decide to break their contract when they move, or when the services received are no longer suitable. In addition, termination of 4G box can also occur when the accommodation becomes eligible for ADSL or when a home can take out a fiber optic box. So that the procedure for terminating a 4G box subscription is clearer, here is the procedure for each supplier.

The procedure to terminate the 4G Home Orange box

Although the 4G Home Orange box service is complete, it happens that Orange customers want to terminate their offer. In this case, fortunately, the procedure to follow is relatively simple. The steps are relatively similar to a conventional internet box termination, even if there are some peculiarities.

To sum up, Here’s how to terminate your 4G Box contract at Orange ::

• Contact Orange Customer Service via 3900, or compose 09 69 39 39 00 from abroad;
• communicate your customer number to the advisor;
• formulate the termination of its 4G box.

Thereafter, a confirmation email or a letter is sent to consumers in order to report to them The closing of their 4G Home contract. All in all, the termination of 4G orange box is relatively simple.

To can Refit their 4G Orange box subscription, Subscribers must however comply with certain conditions. Indeed, termination fees may apply, corresponding mainly to the remaining monthly payments in the event of a commitment. In addition, 4G Home equipment must be returned in its entirety and in good condition. Finally, it is necessary to meet the operator’s termination deadlines.

Also read how to change internet operator or offer without cutting ?

How to terminate your 4G box as a SFR customer ?

The Red Carré operator also offers its own 4G Internet box. In the event that users are no longer satisfied with their 4G box offer, they can easily terminate it. Holders of a 4G Internet box must simply Contact SFR customer service to terminate their offer. To do this, you should call 1023. Otherwise, it is possible to reach customer service by chat or via social networks, in order to terminate your 4G box subscription+.

Here is the information necessary to terminate a 4G box SFR ::

• information relating to the contract holder;
• the contract number;
• The desired date for termination of the 4G box+.

Consumers who want terminate their 4G Box SFR by post can do so by sending a registered letter with acknowledgment of receipt. The letter must also contain the aforementioned information.

In another order of ideas, Here are the conditions necessary for the termination of the 4G box ::

• Payment of termination fees, namely € 19 for the closing of the service;
• termination period 10 days after formulating the request;
• restitution of equipment linked to 4G+ box in its entirety and in working order.

Restitution of compulsory 4G box 4G boxes

The equipment loaned by the operator must be returned within 3 weeks of the termination request. In the event that consumers do not make the 4G+ box with its accessories or it is damaged, costs up to € 149 apply. For this reason, it is necessary to respect the instructions for the restitution of equipment dictated by the Internet access provider.

Bouygues Telecom: the steps to break his 4G box contract

Bouygues Telecom offers A 4G Box subscription For households located in rural areas and not populated. Again, subscribers have the possibility of terminating their 4G box, especially if they are not satisfied with the service. Luckily, the termination procedure at Bouygues Telecom is simple and accessible to all.

Bouygues Telecom customers can Remove their 4G box in two ways. First, they can go to their online customer area. They also have the possibility of ending their 4G internet subscription by calling Bouygues Telecom customer service.

To put an end to its 4G Bouygues subscription from the online customer area, you have to:

1. Connect with your identifiers;
2. Go to the “Person Info” section;
3. Click on “terminate my line”;
4. Select the 4G box concerned;
5. Provide the telephone number associated with 4G box as well as the identifiers of their online customer area.

Here is the procedure to terminate its 4G Box Bouygues Telecom by contacting customer service:

1. Call 614 from a mobile phone;
2. Contact the 1064 from a fixed line, or from another mobile phone;
3. mention the desire to terminate its 4G box offer.

Termination via telephone customer service is invoiced: consumers must pay the sum of € 6. Also note that the 4G box termination is taken care of by a Bouygues Telecom advisor. In total, the termination costs corresponding to the closure of the service cost € 19. In addition, if users are engaged with the operator, they must reimburse the remaining monthly payments.

To read also move and internet box: what steps to take ?

What procedure to terminate your 4G free subscription ?

Like the other suppliers, the termination of 4G box offered by the operator of Xavier Niel is relatively simple. Subscribers can perform this approach by phone, or by post.

So, Here is how to terminate the free 4g box by phone ::

• Contact Free Customer Service by making up 3244;
• Choose the option “Information on termination of your subscription”;
• Make the termination of 4G box from the advisor.

Once these steps are followed, The termination of 4G box is immediately effective. Users can therefore prepare the equipment in order to return it to the telephone operator. In addition, it should be kept in mind that the costs of termination of the box amount to € 29. The 4G Free box requiring any duration commitment, these costs are the only ones to apply.

On the other hand, users can Refit their 4G+ free box by mail:

• write the termination letter;
• Take care to add the right information relating to the contract;
• Send the letter to the dedicated address by registered mail with acknowledgment of receipt.

Thereafter, the previously mentioned procedure must be followed. Concretely, this is the restitution of the material specific to 4G box free as well as the payment of termination costs.

To which address send your free termination letter ?

The free postal address To send your termination mail is as follows:

Freebox termination – C / o Publidispatch – 6 Rue Désir Prévost – 91075 Bondoufle

The steps to terminate the 4G box of NRJ Mobile

NRJ Mobile is the latest internet service provider to offer A 4G box. This MVNO allows consumers to connect to the 4G Internet network, thanks to a dedicated box. This is a very practical solution, but that does not prevent consumers from wanting to terminate their subscription for one reason or another.

In fact, there are various methods for Removing your 4G Box NRJ Mobile ::

• Contact telephone customer service at 0696 360 200;
• Send a registered termination letter with acknowledgment of receipt;
• opt for an online termination via the assistance-mobile site.Fr.

In all cases, mobile NRJ subscribers must Provide certain essential information : the contract number, the reason for the termination, the end date of the desired contract, as well as the contact details of the line holder.

There Termination of 4G Mobile NRJ box is effective within 7 days, Following the request. Termination costs depend on the remaining commitment period. If consumers are no longer engaged with the operator, no costs should be advanced. On the contrary, if the commitment period is not over, users must then pay € 29.99 per month of commitment remaining.

Finally, the equipment loaned by NRJ Mobile as part of the 4G Box subscription must be returned in its entirety and in good working order. Otherwise, users must pay € 99.99 for the Internet box or € 79.99 for the TV decoder.

All adviceTHEpackage .Fr

It is advisable to go to the website of its access provider to obtain information on the termination of your 4G box. Reading the GTC can also give indications on the procedure to be terminated to terminate your subscription. Although the conditions differ significantly from one ISP to another, the termination approach remains generally fast and simple. Be careful, however, to take into account engagement deadlines and take care of the loaned equipment.

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