Open an online bank account

ATTENTION : the approach described below only concerns the postal account used for the digital and postal services of La Poste.

How to terminate my account La Poste ?

ATTENTION : the approach described below only concerns the postal account used for the digital and postal services of La Poste.

If your request concerns the fence of one of your bank or savings accounts at Banque Postale, You can request it by sending a letter signed to your financial center. Find all the information to carry out this approach in the “Help of your Internet Espace” section.

Before deleting your account, you must first:

• Consume your whole “prepaid balance” If you use this facility to make your purchases on laposte.fr (learn more),
• Terminate yourDigital Identity La Poste If you have a,
• Unsubscribe fromDigiposte service prior, if you have a digital safe.

Once your account is deleted, you will no longer have access to your customer area : orders for orders, invoices, former contracts, archives of recommended letters or online service associated with the post account.

However, All current contracts remain active despite the deletion of the account.

So remember to recover all the documents you need, our customer service is unable to return them to you after termination of your account.

You can request the deletion of your account by specifying the email address attached to the account to be deleted and your postal address:

• by email In [email protected]
• or by mail to La Poste – BP 10245 – 33056 Libourne Cedex

Open an online bank account

Open your online account and benefit from the advantages of the postal bank account formula !

The account formula (1) brings together essential products and services for managing your daily account:

An international visa card

To accompany you on a daily basis and on a trip (Apple Pay and Samsung Pay) compatible).

Average payment insurance (2)

For protection of your daily account and means of payment.

A mobile application

To follow your accounts, make your transfers, configure your card ..

A dedicated advisor

In a post office or remotely in Visio, to support you in the realization of your projects.

First 6 offered

By opening an online account we offer you the first 6 months of subscription.

How to open an online account ?

1 – Complete the form and add your supporting documents

Save time by subscribing with your account the digital post la Poste !

2 – Sign your request

Check your identity or authenticate yourself with the Digital Identity La Poste and then sign your request.

3 – feed your account

Make a first payment to fully take advantage of your account and associated services.

Why choose postal banking ?

Banking advisers to listen to you and our customer service available 7/7

La Banque Postale confirms its presence everywhere in France with 7,300 post offices, On the daily path of individuals and a presence on social networks* with a customer service that can be reached every day from 9 a.m. to midnight.

Citizen, La Banque Postale is committed to the right transition

We provide a service adapted to nearly 20 million customers by paying particular attention to customers in financial fragility and excluding banking. La Banque Postale places citizenship at the heart of its strategy and has decided to take up the major challenges that are today imposed on society.

Your safety above all !
At the postal bank, our priority is to protect you

We have set up different technologies to protect access to your online banking accounts and secure your online operations and payments thanks to the Certicode Plus service.

Open your account with La Poste digital identity and enjoy a fluid and simplified subscription experience !

• No need to enter your personal information with the automatic and secure filling of your known data from the Digital Identity La Poste
• A few clicks are enough to validate your account opening request !

What is identity verification ?

By comparing the photo of the identity document with your face in a video selfie, facial recognition allows us to remove any risk of identity theft. Your video will not be saved and personal data will be deleted after verification.

Before launching facial recognition (video selfie), check that:

• You have accepted the activation of your camera on your device
• Your video is clear (exposure to good light, no reflection, not too dark)

Then follow the instructions indicated on the screen.

What are the eligibility conditions to open an online account at the Post Bank ?

• To be a natural, major and capable person
• Be domiciled in France in France
• Have the following supporting documents: identity and domicile
• Already hold a bank account and a checkbook in a French establishment
• Do not have American nationality (3)

(1) The subscription of the account formula and the issuance of means of payment are subject to acceptance of the file by the Postal Bank as well as to the authorization of the legal representative for minor customers. As part of a subscription by a new major client via the Labanquepostale website.fr, only the online monthly account statement, Visa Classic or Visa Premier cards in immediate debit are offered. The checkbook and the overdraft are not offered. As part of a subscription by a new minor client via the Labanquepostale website.fr, only the online monthly account statement, the Réalys or Visa Classic cards in immediate debit are offered. The checkbook and the overdraft are not offered.
(2) Insurance within the limits and conditions of the Alliatys information notice.

Creation

The La Poste account is the service allowing you to safely identify you with all post office services except postal banking and mobile post.

• Your postal identifiers allow you to make your Online purchases on laposte.Fr, to open a digital safe on Digipost or even create your Numeric identity To facilitate your administrative procedures.
• Your account also allows you to Subscribe to proxy or re -exposition services Online as in post office.
• All your personal information is available for Facilitate your forms of forms online, at the counter and on the post office automation.

Your account is natively associated with your Client area, allowing you to find and manage all your orders, deliveries and shipments online, as well as the contracts and services that you have taken out.

If you want to create an account, click here.

To note : a pro account is available for professional customers, with specific advantages.

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What is the mandatory information to create a post office account ?

The creation of a post office requires a minimum personal information concerning you to be able to identify you:

• Your civility, first name and last name (between 2 and 30 characters for each)
• Your personal email address
• Your postal address
• Your landline or mobile phone number

To create your account, you will also have to define a password and accept the general conditions of use of the service.

It may happen that some of your personal information are already pre -filled in the account creation form. This is possible if you have recently carried out an operation in the post office (e.g. to have your mail re -explained or take out a proxy) for which this information has already been requested.

Did you know ?

The mobile phone number is particularly important information To be informed in your account because it greatly facilitates your post office experience; For example :

• Allow the factor or the delivery man to call you To give you a package or a registered letter in hand
• Secure your La Poste account with two-fact factors (e-mail and SMS code)

Note that the La Poste account centralized All your personal information (profile and contact details) and keeps securely. You can consult and modify this information in the customer area.