What a termination letter to terminate Orange Mobile

Orange Open Package combines a fixed internet subscription and a mobile package (mini, zen, play or jet). You can terminate the entire offer or only part (either internet or mobile). You have to specify in the registered mail which internet or mobile orange service you resilled. The remaining package will be oriented towards the closest.

Terminate an orange mobile plan in 5 points

You have decided to change operator and terminate your Orange mobile plan ? Our guide explains how to unsubscribe in 5 steps and answers frequent questions.

Discover our file to learn everything about the termination of an orange offer.

1. The termination of an Orange mobile plan

Mobile orange packages include a 12 -month commitment. It is increased at 24 months if you have taken a package with mobile supply.

THE Termination Fee are calculated from the remaining monthly payments before the end of the commitment:

Commitment period	Termination Fee
Until the 12th month included	From the 13th to the 24th month included
All remaining monthly payments	A quarter of the remaining monthly payments

Questions / answers on the termination of an Orange mobile offer

What termination letter to send to Orange ?

To end your Orange mobile subscription, simplySend a registered termination letter with acknowledgment of receipt.

Your mail must understand your contact details and those of the operator, your subscriber number and your reason for termination.

You will also need to add proof if you want to invoke a legitimate reason.

How to avoid paying termination costs in Orange ?

The general conditions of sale of Orange list legitimate reasons which allow to be exempt from termination costs. Dismissal of a permanent contract, financial difficulties with admissibility in committee for over -indebling of individuals, move to metropolitan France in an area where the Orange service is inaccessible, moving abroad for a long time or outside the metropolitan territory, illness or Physical handicap making it impossible to use the service, detention for a minimum period of three months, death of the customer, his spouse, direct ascendant or a direct descendant, case of force majeure, modification of CGV and prices by orange.

What is the portability of the number ?

Portability consists of Request the RIO (operator identity statement) from your Orange mobile line, calling the 3179. You will receive this code by SMS. It will be necessary to communicate it to the new operator, who will thus be able to reassign you the same call number. The new operator can also terminate your Orange telephone line for you. But the registered letter is safer and it does not prevent the portability to play, especially if there are termination fees to pay or an exemption to ask.

What will become my Open Orange package ?

Orange Open Package combines a fixed internet subscription and a mobile package (mini, zen, play or jet). You can terminate the entire offer or only part (either internet or mobile). You have to specify in the registered mail which internet or mobile orange service you resilled. The remaining package will be oriented towards the closest.

What is Orange’s withdrawal period ?

Orange goes further than other suppliers and what the law requires. You have 21 calendar days to retract from an orange mobile plan. You must return the products, at your expense, within 14 days from the date of withdrawal. The withdrawal is not possible if you have subscribed in a shop, because it is reserved for orders placed online, by phone or during a canvassing.

3. All our Orange termination guides

Find all of our guides to help you in your Orange termination procedures.

• Orange Bank termination
• SPB mobile insurance termination
• Orange Internet termination
• Orange mobile termination letter
• Orange Internet termination – 6 points

• Orange Mobile Package termination
• CFCA mobile insurance termination
• Orange box return
• Orange termination fees

Send your termination letter by registered mail, without getting around

• In partnership with La Poste
• Service available 24 hours a day, 7 days a week
• No more trips, you save time !

Tree Orange in 2 minutes

• This model contains the formulations for all the motifs in the termination of the mobile package, and theOrange termination address.
• Personalize your Orange termination letter.
• Send your mail from your computer or registered smartphone. The post will print it and put it back in hand Orange customer service.

In partnership with

Send your termination letter by registered post,

without moving ! in 2min

What a termination letter to terminate Orange Mobile ?

Stopping an Orange mobile subscription must pass the sending of a termination letter. What is the advantage of registered mail with acknowledgment of receipt ? What elements include in his mail ? What is Orange’s termination address ? How to use our interactive sending service ? The answers in this guide.

Discover our file to learn everything about the termination of an orange offer.

1. The content of a mobile orange termination letter

Which termination letter to choose for an orange mobile package ?

To end your Orange mobile subscription, simplySend a registered termination letter with acknowledgment of receipt. This sending mode is the surest and most effective. It allows you to be sure that your request has been received and taken into account. In case of dispute With the operator, the acknowledgment of receipt may also serve as undeniable evidence.

Orange mobile termination address

Here is the address to use to send your termination mail for an Orange mobile plan:

Orange
Customer service
33732 Bordeaux Cedex 9

What elements include in my mobile orange termination letter ?

Your termination mail of an Orange mobile offer will have to provide the following information:

• your contact details and those of Orange;
• your subscriber number;
• your reason for unsubscribe (termination of the contract after the commitment period, case of force majeure, etc.);
• Proof if you want to invoke a legitimate reason for termination.

The Procedure for the termination of an Orange mobile contract

To learn more about the procedures to follow (deadlines to be observed, termination fees, legitimate reasons accepted, etc.), you can consult our guide devoted to the termination of an Orange mobile offer.

2. The provision of termination letter

How the service of the termination letter works ?

Thanks to our interactive sending service, You can ship your Orange mobile termination letter from home, directly online. OUR letter model already includes the right formulation and thetermination address operator. Its content adapts to each Reason for termination. You will only have to personalize your mail, then to sign it electronically. He will then be sent by registered mail with acknowledgment of receipt and handed over by the factor to Orange.

An example of a letter of termination of an Orange mobile offer

You will find below a letter type of termination of a mobile orange package at the end of the commitment period:

Termination letter model of an Orange mobile plan

Letter from registered manner with acknowledgment of receipt
Purpose: termination of an orange mobile contract

I inform you today by this letter of termination sent by registered mail, that I would like to put an end to my Orange mobile package, for the customer number (indicate your customer number).

Faithful customer and my commitment period being completed, I note that your services no longer suit me, and I want to take advantage of the more attractive offer of another operator. I therefore announce my decision to terminate my orange mobile subscription, and ask you to take adequate measures to put an end to the contract that binds us.

My termination request must be taken into account by you within 10 days of receipt of this letter, in accordance with article L. 224-39 of the Consumer Code. Thank you for sending me back a letter confirming me the term of my contract.

Please accept, madam, sir, the expression of my distinguished greetings.

3. The Orange Mobile termination letter in 4 questions

Is registered shipment compulsory to terminate an orange mobile plan ?

Yes, sending a registered termination letter with acknowledgment of receipt is essential to stop your Orange mobile offer.

What is the acknowledgment of receipt ?

The acknowledgment of receipt may be very useful in the event of a dispute with orange. It will serve as irrefutable proof of your shipment.

How to invoke a legitimate reason for termination ?

To invoke a legitimate reason for termination, simply attach proof to your Orange termination letter.

What is the termination address of Orange Mobile ?

The termination address of an Orange mobile plan is simply that of the operator’s customer service. It appears under the general conditions of sale of your contract.

4. Our Orange termination guides

You want to leave the operator ? Stop the various services using our guides.

• Orange Bank termination
• SPB mobile insurance termination
• Orange Internet termination
• Orange termination fees
• Orange mobile termination – 5 points

• Orange Mobile Package termination
• CFCA mobile insurance termination
• Orange box return
• Orange Internet termination – 6 points

Send your termination letter by registered mail, without getting around

• In partnership with La Poste
• Service available 24 hours a day, 7 days a week
• No more trips, you save time !

Trell Orange Mobile in 2 minutes

• This model contains the formulations for all reasons, and theOrange mobile termination address.
• Personalize your Orange mobile plan termination letter.
• Send your mail from your computer by registered mail. The post will print it and put it back in hand Orange customer service.

In partnership with

Send your termination letter by registered post,

without moving ! in 2min