How to save my smartphone data on my PC or Mac

2nd step. Go to “Accounts and backup”.

How to save and restore data from my Galaxy smartphone

Photos, emails, contacts … Your smartphone contains many data that you do not want to lose in any case, whether it is following a change of device, a reset or a flight.

Smart Switch, Microsoft OneDrive, Find My Mobile, or even Google account… you will find below different ways of saving and restoring the contents of your smartphone. Choose the one that suits you best.

Whatever happens, we advise you to configure an automatic backup.

Noticed : The data backup and restoration steps may vary depending on the model and the operating system used. The steps described below were carried out with a S10+ or ​​note10+ with the Android 10 operational system.

Smart Switch allows:

• Save your smartphone data on a PC or Mac and then restore it.
• Save and restore data from your smartphone on a micro SD card.
• Transfer data from an old smartphone (Android or iOS) to your new Galaxy smartphone.

Since 2021, Samsung has teamed up with Microsoft to offer its users a more efficient file and photos backup service with OneDrive.

Associate your Samsung and Microsoft accounts and benefit from all of OneDrive’s features to, in particular, synchronize the Gallery Photos with the cloud or even back up application data My files.

1 Open the applications panel to access “parameters”.
2 Go to “Accounts and backup”.
3 Opening “backup and catering”.

To automatically back up your data on your Google account:

4 In the “Google account” section, press “Save my data”.

5 Activate the option to automatically back up your smartphone data on your Google account.

To restore data on your smartphone from your Google account:

6 Once in the “backup and catering” section, activates the “automatic catering” option.

In addition to the location service, you can also control your smartphone remotely, in particular block it and save your data (contacts, calendar, etc.) on Samsung Cloud and the gallery on OneDrive.

Noticed : Data backup is limited to space available on your Samsung Cloud and OneDrive spaces. Files over 1 GB cannot be saved in Samsung Cloud.

To use this service, you must beforehand:

• Having configured your Samsung account on your smartphone.
• Having authorized Google to access your location data.
• Have activated the “Remote control” option on your smartphone via settings> Biometric data and security> Mobile tracing.
• Have an internet connection to access the Find My Mobile site from a smartphone or computer.

Noticed : To use Samsung Cloud, you must have a Samsung account beforehand.

You will find below the type of data that can be saved with Samsung Cloud:

• Settings.
• Home screen: layout of applications and widgets, wallpapers.
• Samsung applications.
• Notes.
• Contacts.
• Calendar.
• Phone newspapers.
• Messages: messages but not files attached to cats.
• Global alarms and clocks.
• Bixby Home data.
• Vocal records.

Since April 1, 2021, certain services of Samsung Cloud have been gradually interrupted ::

• Sync gallery.
• Samsung Cloud Drive.
• Subscription to a premium storage plan.

You can synchronize the photos of the Gallery and save data from My files Via Microsoft OneDrive by combining your Samsung account in OneDrive.

You can continue to use Samsung Cloud for the backup, synchronization and restoration of other data such as contacts, calendar and notes. Consult our dedicated FAQ to find out how to use Samsung Cloud.

How to save my smartphone data on my PC or Mac ?

Smart Switch is a reliable way to save your smartphone data and keep it safe. This application allows backups from Android but also iOS devices, then restore your data on a Samsung smartphone, facilitating the configuration of your new phone.

Smart Switch is available on PC, Mac and most smartphones. Learn more about the backup and data transfer from one smartphone to another.

Install Smart Switch on PC or Mac

The Smart Switch application can be downloaded for free. Once the download is finished, you will need to install it so that you can use it.

If you use Smart Switch on Windows, Your computer must have the following characteristics:

• Operating system: Windows XP SP3 or subsequent versions
• Processor: Intel Pentium 1.8GHz or more
• Memory: 1gb or more (recommended)
• Internal memory space: minimum 500MB (recommended)
• Screen resolution: 1024 x 768 (600), 32 inches or more
• Program required: Windows Media Player 11 or more

If you use Smart Switch on Mac, Your computer must have the following characteristics:

• Operating system: Mac OS X 10.5 or later
• Processor: 1.8Hz or more
• Memory: 512MB or more
• Internal memory space: 512MB (minimum)

Remarks : These are minimum requirements to open Smart Switch. The necessary free space of the hard drive will depend on the amount of data transferred.

1 First open Smart Switch On your PC or Mac.

2 Connect your smartphone to your computer using a USB cable. Make sure to use a cable allowing data transfer.

Remarks : If your computer does not recognize your smartphone, select the menu More options at the top right of the Smart Switch home screen then click on Reinstall the device driver. You will then have to disconnect your smartphone while Smart Switch installs the pilot. Once the installation is complete, reconnect your device to the computer.

3 If an access request message appears on your smartphone, press To allow.
4 Select To safeguard.
5 Select the items you want to save and click on To safeguard.
6 Once the backup finished, click on OK.
1 First open Smart Switch On your PC or Mac.

2 Connect your smartphone to your computer using a USB cable. Make sure to use a cable allowing data transfer.

3 If an access request message appears on your smartphone, press To allow.
4 Then click on Restore.
5 Select the desired backup then click again on Restore.
6 Once the restoration is finished, press OK.

The backup files are kept in a default folder (unless you have changed this configuration):

• Window 8/7/Vista : C: \ users \ [username] \ appdata \ roaming \ samsung \ smart switch pc
• Windows 10 or subsequent : C: \ USERS \ [Username] \ Documents \ Samsung \ Smartswitch
• Mac OS X :/Users/[username]/documents/samsung/smartswitch/backup

It depends on your device. Although Smart Switch allows you to make data transfers easily, Some content cannot be transferred.

• Most applications will be transferred. However, any secure or encrypted data (for example WhatsApp) discussions) will not be transferred.
• Many applications requiring to register with an identifier and password keep data on their own servers. However, make sure to make a backup of this data before connecting to this applications on your new phone.
• Applications have not been downloaded from the Play Store must be downloaded manually.
• Smart Switch may not be able to transfer connection information to special applications, such as Banking applications. Make sure you know the applicants for applications you want to use on your new phone.
• Google Play Store and Apple App Store are two separate sites that offer a different selection of games and applications. If you transfer data from an iOS device to an Android device, Smart Switch will try to download an equivalent Android version for these applications. If no equivalence exists, the application concerned will not be transferred.
• Finally, everything Content subject to the management of digital rights (GDN) cannot be transferred via Smart Switch.

A difficulty with your device ?

A difficulty with your device ?

If you encounter difficulties with your Samsung device (smartphone, tablet or connected object), you can tell us via the Samsung Members application (questions or error report).

How to save and restore data from my Galaxy smartphone

Smart Switch, Microsoft OneDrive, Find My Mobile or even Google account… You will find below different ways of saving and restoring the contents of your smartphone. Choose the one that suits you best.

Whatever happens, we advise you to configure an automatic backup.

Noticed : The data backup and restoration steps may vary depending on the model and the operating system used. The steps described below were carried out with an S10+ with the Android 10 operational system.

Smart Switch allows you to:

• Save your smartphone data on a PC or Mac and then restore it.
• Save and restore your smartphone data on a micro SD card.
• Transfer data from an old smartphone (Android or iOS) to your new Galaxy smartphone.

Since 2021, Samsung has teamed up with Microsoft to offer you a more efficient file and photos backup service with OneDrive.

Combine your Samsung and Microsoft accounts and benefit from all ONEDRIVE features to, in particular, synchronize the photo gallery with the cloud or even back up data from the my files my files.

Step 1. Open the applications panel to access “parameters”.

2nd step. Go to “Accounts and backup”.

Step 3. Open “backup and catering”.

To automatically back up your data on your Google account:

Step 4. In the “Google account” section, press “Save my data”.

Step 5. Activate the option to automatically back up your smartphone data on your Google account.

To restore data on your smartphone from your Google account:

Step 6. Once in the section ” Backup and catering “Activate the option” Automatic catering »».

Find My Mobile is an application that allows you to locate your smartphone, your connected watch and even your Galaxy Buds, in the event of a loss.

In addition to the location service, you can also control your smartphone remotely, in particular block it and save your data (contacts, calendar, etc.) on Samsung Cloud and the gallery on OneDrive.

Noticed : Data backup is limited to space available on your Samsung Cloud and OneDrive spaces. Files over 1 GB cannot be saved in Samsung Cloud.

To use this service, you must first:

• Having configured your Samsung account on your smartphone.
• Having authorized Google to access your location data.
• Have activated the “Distance Control” option on your smartphone.
• Have an internet connection to access the Find My Mobile site from a smartphone or computer.

Noticed : To use Samsung Cloud, you must have a Samsung account beforehand.

You will find below the type of data that can be saved with Samsung Cloud:

• Settings.
• Home screen: layout of applications and widgets, wallpapers.
• Samsung applications.
• Notes.
• Contacts.
• Calendar.
• Phone newspapers.
• Messages: messages but not files attached to cats.
• Global alarms and clocks.
• Bixby Home data.
• Vocal records.

Since April 1, 2021, certain services of Samsung Cloud have been gradually interrupted:

• Sync gallery.
• Samsung Cloud Drive.
• Subscription to a premium storage plan.

You can synchronize photos of the gallery and save data from my files via Microsoft OneDrive by associating your Samsung account in OneDrive. Find out how to use OneDrive by following the steps described in our FAQ.

You can continue to use Samsung Cloud for backup, synchronization and restoration of other data such as contacts, calendar and notes. Consult our dedicated FAQ to find out how to use Samsung Cloud.