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How to get a refund on Google Play
One of the Google Play’s simplest mechanisms to make a refund Applications purchased by mistake, is uninstallation. Uninstall it immediately after buying it and deletion will automatically reimburse you your google money.
How to obtain a refund from the Google Play Store
Given the sums spent in the Google Play Store and the large number of available applications, it is not surprising that people want or need a refund..
Maybe an application you bought does not work, or maybe you just have an unpleasant case of the buyer’s remorse. In both cases, you will want to recover this money in your pocket as soon as possible..
But where do you go out? Google is not renowned for its customer service and some application developers have not been heard for months..
Fortunately, just like Apple. How to obtain a refund from iTunes & Mac or iPhone application stores? How to obtain a refund of iTunes & Mac or apps stores, a simple system to request refunds or to return items that you do not want. Read more, the reimbursement process is fast and simple – as long as you know where you are.
What can we reimburse?
Google is reasonably flexible. They do not want bad publicity or legal impact that could arise from playing hard. After all, what is a dollar couple for a company who had revenues of $ 74.54 billion in 2015??
In their return and reimbursement policy, Google explicitly indicates three cases where they can “usually” help me:
- If something has been bought with your card but without your permission. This includes both the flight and accidental purchase of your child.
- If your purchase “has not been delivered, does not work or is not what you expected”.
- If you bought something by accident or later, you decided not to want it.
It is important to emphasize that by including “usually”, Google makes no firm promise. The final decision is always at their discretion.
They will not reimburse you if you deliberately give the details of your account to someone, if the payment authentication options are deactivated or if you violate Google Play rules..
how much time do you have?
In the past, you used a 15 -minute window. How to obtain a refund for an Android application that you bought and does not work how to obtain a refund for an Android application that you bought and does not work the official Google policy allows only the Android application to you within 15 minutes which follow your purchase. What’s going on if this time passes and you always need a refund? Read more in which you can activate a refund request. Obviously, it was ridiculous – 15 minutes are not enough to understand properly if an application is working properly or to notice that your child has downloaded something by accident..
These days, the time you have depends on the Google Play Store section by which you make your purchase..
Google Play Films and TV, Google Play Music and Google Play Books all offer a seven -day window for most countries. Aside from the defective content, reimbursements are only available if you have not looked, listened to or read your purchase..
The window is much shorter for applications, games, subscriptions and integrated purchases. For content of this nature, you have two days to apply online or two hours to do so in the Play Store application. Better than 15 minutes, but still not great.
This 48 -hour limit applies to all reimbursement reasons, with the exception of unauthorized purchases; If you have unauthorized costs in your account, you have 65 days to process your request..
How to apply for refund
The way you request a refund depends on the speed with which you start the process. If you do it within two hours of purchase, you apply via the Google Play Store app on your device. If you have between two hours and 48 hours, you must use an online form..
Noticed: For the reimbursement of unauthorized subscriptions and purchases, you must always use the online form..
Use of the Play Store application
Sending a request via the Play Store app is the easiest and fastest way to recover your money..
First, launch the application on your device. Then press the menu icon in the upper left corner and navigate to Account> Orders history.
You will be presented with a full list of all your purchases. Look for the item you want to return and press Repay.
Use the online form
The online form is available on the Google website..
You will need to enter your name, the type of purchase (application, in-app purchase, subscription), the reason for your refund request, your order number, a preferred contact method and additional text describing your situation..
Noticed: If you ask for several reimbursements, Google advises you to call them rather than using the form..
Missed the deadline?
What happens when you miss the 48-hour delay? What are your options? Well, from that moment, the decision to reimburse or not will be made by the application developer. You will have to contact them and discuss your problem.
You can find their contact details on the Play Store list of the application. Just find the application in question, press Read more, and scroll down the page.
When you will get your refund??
Any amount reimbursed will be returned to the original payment method. The time required depends on the payment method used..
According to their website:
- Google Play sales (gift cards and assets) and Google Wallet Google Wallet exceeds the NFC and is now available on all Android phones. Google Wallet exceeds NFC and is now available on all Android phones. The new Google Wallet application is an important update because now it will no longer be limited to NFC compatible smartphones, but to all Android handsets. The application is only available in the United States. Read more will be reimbursed in a day.
- Credit cards and Paypal take between three and five working days. What is Paypal credit and where to spend it? What is Paypal credit and where you can spend it? Paypal began to diversify and offer new services. One of these services is the recently renowned “paypal credit”. What exactly is and it’s worth used? Find out more (although Google warns him, it could take up to ten days).
- The payments deducted from your monthly telephone bill will appear in the form of a credit on your next invoice..
Did you use the refund system?
Obtaining reimbursements can always be a financial chasm. 4 reasons to always put technological purchases on your credit card 4 reasons for technical purchases on your credit card accumulating debts is never a good idea, but there are good reasons to put all your purchasing technologies on a credit card. Learn more, but on their credit, Google’s strategy is now as open and honest as you can reasonably hope..
The system has improved enormously since 2013 and most people can now recover their money quickly and without hassle..
If you have used the reimbursement process, we would like to hear from you. Was it fast and easy? Did you get your money back?
You can leave your stories in the comments below.
Learn more about: Google Play, save money.
How to get a refund on Google Play
In some moment, Any user can mistakenly buy an application or content on Google Play. In these cases, obtaining a refund from Google Play is possible but you must do it quickly so that the application itself makes a direct refund. This tool works today in different countries of the world, and in particular in Europe, reimbursements can be obtained without too many complications.
Android has a wide range of free applications, and to make payments in applications, the most common modality is to go through processes with the Google Play Store. For this reason, the incorporation of a quick complaint method for erroneous purchases is appreciated.
- 1 Request a refund on Google Play using the web form
- 1.1 other return and reimbursement processes of applications
- 1.2 What happens 48 hours after a purchase ?
- 1.3 Request reimbursements on Google Play for other products
Request a refund on Google Play using the web form
Hay Different alternatives during the refund request. The fastest and the easiest way is to press the Get a refund on the application tab, and in these cases, the return of the money is automatic. However, after a while, the button disappears. This is why you must be very careful in case you make a purchase by mistake.
But if we want a Google Play refund And that the button option no longer exists, we can make it the formal request via a form. According to the reimbursement policies specified by Google, there are 48 hours after purchase to make said request. Once this period has elapsed, the option to receive a refund is to contact the developer so that he can decide whether or not to reimburse money. Payment applications allow this possibility, but also for purchases or integrated subscriptions.
The step by step to request a refund for Google Play via the web form is activated by following these instructions:
- Access the following web link: https: // support.Google.com/googleplay?p = refundawf.
- Connect with your Google account.
- Click on the Continue button.
- Confirm the account from which you made the purchases.
- Look among the purchases made in the Play Store the one you wish to reimburse.
- Choose the reason why you request refund.
- Complete the web process to make the formal request to Google Play.
Refund request shares can be taken for the most recent purchases. Google will have to assess each return request before making the refund. According to experiences, the return of money generally arrives at the time of the order. In some cases, it can be extended by a few days.
Other processes of return and reimbursement of applications
One of the Google Play’s simplest mechanisms to make a refund Applications purchased by mistake, is uninstallation. Uninstall it immediately after buying it and deletion will automatically reimburse you your google money.
This option is even faster than the obtaining a refund, as it can be made from the initial mobile screen. Drag the application icon and if you bought it in the last two hours, Google Play should send you the money automatically, knowing that it was a bad purchase.
What happens 48 hours after a purchase ?
If the Usual deadlines to request a refund from Google Play have been completed, that is to say that 48 hours have passed, the process becomes exclusively with the developer. You must write a message explaining the situation for him and wait for a favorable solution. In this type of case, there are generally no problems as long as we can demonstrate that the application works badly, is not effective or behaves with errors and bugs. However, if the refund request is a whim, the developer will probably not even respond to your request.
When you plan to request a refund by writing to the developer, keep in mind that the aim is to prove the program defects. For this reason, when purchasing an application, the developer’s data and contact email are included, thus establishing a formal communication channel between the user and the creator of the application. The messaging account to request a refund from the creator is in the lower area of the application description.
Request reimbursements on Google Play for other products
More Applications, in Google Play Store You can buy movies, music, books, magazines and purchases in each application. In the case of books, they can be requested up to 7 days after purchase; With films, there is also a period of 7 days as long as we have not seen it. Music can be returned up to 7 days after purchase, as long as it does not start to be heard, and magazines also have a period of 7 days. Subsequently, the first week of subscription can be canceled for a refund in the event of magazine purchases.
We are faced with an interesting possibility when it comes to obtaining reimbursements as long as we manage the deadlines correctly. We explain here how to make requests to recover your money.
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