What is the sosh shop closest to my home

As we have seen, SOSH customers are led to the operator’s website in the event of a problem, not in the Orange store. However, SOSH customer service offers several means to its subscribers to easily solve their problem or to contact a SOSH advisor:

How to go from Sosh to Orange ? We tell you everything

New �� 5G from 16.99 €/month At Orange ! Choose the mobile network n ° 1 in France and take advantage of 5G without obligation at less than € 20/month (limited duration offer) !

You are a customer at SOSH and you want to go to Orange because you are interested ? This guide will allow you to understand how to do it, know the steps to follow but also give you the advantages and disadvantages of such a change. This guide is also there to help you weigh the pros and cons in order to make the best decision for your situation. Here is how to go from Sosh to Orange, the possible costs to be expected and the conditions.

• The essential
• When you go from Sosh to Orange, we talk about change of offer and not change of operator.
• You can do this migration by internet, by phone or in Orange store.
• If you do your Change of Sosh to Orange before 8 p.m, The modification will be effective 48 hours after.
• By going from Sosh to Orange, you benefit from additional services (telephone customer service and store assistance, in particular) and therefore higher rates.

�� Why go from Sosh to Orange ?

This approach is rarer (in comparison with spending at Sosh from Orange) and you know that The prices are higher. Indeed, Sosh is the subsidiary low cost from Orange, the main feature of which is to offer a 100% online customer service. By going to Orange, you again benefit from a multi-channel customer service (telephone, internet, shop) and also additional services (mobile loan in the event of a breakdown or loss, multi-SIM option, TV included in the offer Box, etc.)).

Go from Sosh to Orange for mobile

Orange benefits for mobile

Orange offers a multitude of mobile plans, or with a 24 -month commitment (allowing you to buy a smartphone from Orange at an advantageous price), or Without a commitment of duration (as with Sosh). Here are the advantages of the orange packages compared to those of Sosh:

• You continue to use the Mobile network n ° 1 from France (Arcep 2022 report)
• You have the possibility ofUse 5G On your mobile thanks to the 5G orange packages
• The provision of a Multi-Sim Internet is offered With 5G packages
• In case of breakdown, loss or theft of your mobile, Orange gives you a free loan mobile in 48 hours
• You can do your procedures in store or by phone, and not only on the internet
• You benefit from discounts if you are also a Livebox customer (Open packs)
• You don’t have to pay the high price To acquire a new smartphone (if you subscribe to a package with commitment)

Disadvantages of an orange package compared to Sosh

Conversely, passing by Orange, you lose certain advantages of Sosh:

• The prices are higher than at Sosh
• Some packages are subject to a 24 -month commitment

List of Orange Packages

Here are the mobile packages offered by Orange currently:

Be careful as a sosh customer, You do not benefit from exclusive discounts for new Orange customers !

Migrate from the Sosh box to an orange livebox

If you are a customer of the SOSH box (Internet box), you can also migrate to an Orange Internet offer. Again, there are notable differences that explain the price difference between the two operators, Although it is the same group.

Orange benefits for boxes

• Orange televisionIncluded in the monthly price of the offer (simply provide 40 € activation fees for the TV decoder) instead of € 5/more month with SOSH
• Premium services included With certain offers (WiFi, Multi TV, WiFi coach, TV recorder, etc.))
• A Flower up to 2 Gbit/s with Orange fiber offers
• Possibility of Subscribe in Orange store, to test and get the equipment right away
• Unlimited calls to mobiles Included in Livebox Up and Livebox Max offers (optional at € 5/month with SOSH)
• Discount on the 2ᵉ Internet subscription : ideal for a second home or student accommodation
• Always 0 € of commissioning fees (unlike other operators)
• Possibility to take advantage of the livebox 6 equipped with the 6th WiFi (the most efficient)
• Provision of a Airbox (4G key) while waiting for the internet

Disadvantages of orange for the Internet box

• Minimum commitment of 12 months (penalties in the event of early termination)
• Higher prices that at Sosh

Orange offers for the box

Be careful again, this is a change of offer and not a change of operator. This means that you will pay the price excluding discounts for your orange offer !

Find out more about the differences between Orange and Sosh

�� You can also consult our comparison between Orange and Sosh to see in detail what changes from one to the other.

�� How to go from Sosh to Orange ?

A change of SOSH to Orange can be made by an advisor in an Orange store, or by directly contacting Orange customer service to 3900 (price of a local call). You can also change the offer from your Sosh customer area.

From the customer area, simply follow the following steps to go from Sosh to Orange for your mobile package:

1. Go to “Offers and Options”
2. Click on “Change package”
3. Unroll the “Orange Packages” tab
4. Click on the package of your choice
5. Consult the differences between its Sosh package and the future orange package
6. Click on “Continue” to validate

If you wish to acquire a new mobile with your orange package, you can make your choice when confirming your package with commitment. The process is significantly the same if you decide to go to Orange for your internet box.

Will I keep my mobile number with migration ? Yes, don’t panic ! As part of a migration from Sosh to Orange, You will keep your current number as well as the same SIM card that the one you had at Sosh. If you want a new phone number, we advise you to directly call an Orange advisor. Your identifiers for the Orange customer area will be the same as those of Sosh.

�� Are you sure you have the best offer ? Tell us how much you pay your box/mobile, Selectra experts find you the most interesting offers of the moment (free service) !
☎️ 09 87 67 93 84 Announcement – Selectra Service

�� Will I pay fees to go from Sosh to Orange ?

SOSH plans being without commitment (both for the box and for mobile plans), You will not pay any change of offer costs If you go to Orange. You can also do migration When you want, which is not the case in the opposite situation (orange migration to Sosh).

⌛ What is the activation time of my new Orange offer ?

Offer commissioning period

The Sosh to Orange migration time is fast. When the order has placed before 8 p.m. for box + mobile offers and before 10 p.m. for mobile plans, The new offer will be effective The day after your order. If the order is made later in the evening or in the morning, It will be activated within 48 hours.

Reception of equipment and accessories

If you have ordered a new mobile or new Internet equipment (livebox, decoder, etc.), you can choose to recover them in Relay point or in Orange store. If you migrate in Orange store, you will immediately have the equipment in your hands.

�� Are you sure you have the best offer ? Tell us how much you pay your box/mobile, Selectra experts find you the most interesting offers of the moment (free service) !
☎️ 09 87 67 93 84 Announcement – Selectra Service

Updated on 08/31/2023

Aline began her professional career as Commercial advisor in store at Orange from 2012 to 2014 Then continued at Bouygues Telecom in 2014-2015. She continued in the telecommunications sector by working at Astellia as a communications officer and then abandoned this market for a few years, before becoming Responsible for the Livebox-News site at Selectra in 2022. She now writes Guides dedicated to Orange and Sosh, brands that she knows well thanks to her experience in the Orange company.

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Service reserved for new subscriptions. Already customer ? Please contact 3900.

By clicking on “validate”, you agree to be recalled by an orange advisor. Your number will be used only for this recall request and will not be sent to third parties.

Ask for a free reminder by an orange advisor:

Service reserved for new subscriptions. Already customer ? Please contact 3900.

An orange advisor will remind you of within 48 hours

By clicking on “validate”, you agree to be recalled by an orange advisor. Your number will be used only for this recall request and will not be sent to third parties.

Fiber Livebox from 24.99 €/month

Sosh fiber box from 20.99 €/month

Orange 5G package from 16.99 €/month

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From Monday to Friday from 8 a.m. to 9 p.m. Saturday from 9 a.m. to 7 p.m. Sunday from 9 a.m. to 5 p.m

What is the sosh shop closest to my home ?

Sosh is the Low-Cost brand of Orange, launched in 2011. Through this 100% online subsidiary, the historic operator offers internet and mobile offers at low prices and without commitment. The subscription of a SOSH offer as well as access to customer service is made directly on the operator’s website. Is there a Sosh store near you ? Can we subscribe SOSH in Orange store or change Sosh mobile in Orange store ? We take stock and answer your questions.

subscribe online

• The essential
• Sosh being is a 100% online operator, there is no Sosh store.
• It is not possible to Subscribe SOSH in Orange store, Any subscription must be done online.
• When you subscribe to a Sosh package, your SOSH SIM card is sent to you by post.
• If you want Change mobile with Sosh, Discover all the models available on the operator’s website.

SOSH Boutique: an operator 100% online

To subscribe to a SOSH package or in the event of a problem with its offer, everything happens on the operator’s website.

Orange made the decision to launch a Brand at low prices and without commitment where everything is going online, both the subscription and the after-sales service. So there is no sosh store.

However, you can go to one of the many orange stores for:

• Request information or obtain advice on telephony in general.
• Locate the mobile phone adapted to your needs, and then Buy it on the Sosh website.

Since Sosh is a Operator 100% online, You will not be able to be informed or troubled in an Orange store. Indeed, Orange advisers only devote themselves to customers of Orange offers.

Sosh store: Discover or subscribe SOSH online

You want to take out a Sosh Mobile offer ?

If you are not very comfortable with the Internet and Sosh offers interest you, you should know that it is no longer possible to Subscribe SOSH in Orange store. If you want to take out an offer, get help by a loved one, a trusted person to support you in this process.

On the Online Sosh store, You can subscribe to the Internet the SOSH box at € 19.99/month (ADSL) or € 29.99/month (fiber) without commitment, excluding promo. The SOSH box includes the internet in fiber or ADSL, fixed telephony and a television service. This Sosh Internet offer today replaces the Sosh + Livebox offer which was previously offered by the Orange subsidiary.

Sosh currently offers 5 mobile offers Without commitment between € 5.99/month and € 20.99/month excluding promotion, which you can find on the website.

SOSH Boutique: What are the services available ?

Can we collect your SOSH SIM card in Orange store ?

Given that there is no physical service or Sosh store, you will not find a withdrawal service, and will not be able to recover your SOSH SIM card in Orange store.

Previously it was possible to come and get a Sosh mobile or a Sosh box decoder in withdrawal spaces in Orange store, but these are no longer available.

Now if you want Get a SOSH SIM card, You will have to go to the only Sosh store which exists, namely, the online store. Your SOSH SIM card You will then be sent to you by post to your home or relay point.

Can we change Sosh mobile to Orange store ?

If Sosh was at its beginnings a simple low-cost brand that made it possible to take advantage of a cheaper and without commitment package, it is today an operator who knew how to take his place on the market. SOSH no longer only offers internet and mobile offers, it is now possible to buy a Sosh mobile phone with ease of payment.

But the operator has not lost their line of driving because it is always possible to benefit from a Offer at low prices and free of engagement. You can therefore terminate your package when you want, without fees or proof. This is also one of the reasons that push some customers to spend from Orange to Sosh.

If you already know what you need, you can directly buy the smartphone or accessory of your choice on the Online Sosh store.

On the other hand, if you hesitate between several models of smartphone, and want to test the products, you can go to a multimedia store. In any case, you will have to place your order on the Sosh online store, because It is not possible to buy a Sosh mobile in Orange store.

SOSH customer service online

As we have seen, SOSH customers are led to the operator’s website in the event of a problem, not in the Orange store. However, SOSH customer service offers several means to its subscribers to easily solve their problem or to contact a SOSH advisor:

• By phone at 3976 From France and +33 969 393 900 From abroad (Sosh number dedicated to certain cases, not surcharged, the price of the call varies according to the operator).
• Through theSosh online assistance, Available from your Client area.
• Via the forum mutual aid between subscribers.
• Via the Sosh cat.
• Thanks to the operator’s social networks, especially Facebook Or Twitter.
• By mail to the address SOSH Mobile Customers Services 33732 Bordeaux Cedex 9 (Depending on your request, the start of the postal address may vary).
• Via theMySosh Application in which you can follow your internet or mobile consumption but also modify your offer or your options.

The sosh shop closest to home is the online store

Today, Sosh and Orange offers are completely dissociated from each other. You cannot go to Orange store to request information or take out a Sosh offer.

Everything is now centralized on the Sosh store Online, you no longer have to move to look for your SOSH SIM card or your smartphone, they come directly to you, by the post !

subscribe online

If you wish to benefit from personalized advice, and you prefer to contact advisers in store to manage your mobile and internet offers, you can absolutely take out an Orange offer, not a SOSH offer. To do this, go to the Orange store closest to you.

Orange being the historic operator, he has a very large number of shops to his credit. Here is a non -exhaustive list of Orange addresses in France in which you can subscribe to an orange offer for your mobile, fixed telephony or your internet access.

Orange Paris store: what are the addresses ?

Here is a table of the different orange stores that you can find in Paris as well as their opening and closing hours.

Orange Paris store: what is closest to my home ?
Unavailable SOS

Orange Paris Boutique Address	Opening and closing hours
Les Halles Forum Porte Lescot-Niveau 4 75001 Paris 01	Open from Monday to Saturday From 10 a.m. to 8 p.m
9 Boulevard Saint-Michel 75005 Paris 05	Open from Monday to Saturday From 10:30 a.m. to 7:30 p.m
125 avenue des Champs Elysées 75008 Paris 08	Open from Monday to Saturday From 10 a.m. to 8 p.m And Sunday from 1 p.m. to 7 p.m
40 rue du Faubourg Saint-Antoine 75012 Paris 12	Open from Monday to Saturday From 10:30 a.m. to 7:30 p.m
13 Place de la République 75003 Paris 03	Open from Monday to Saturday From 10:30 a.m. to 7:30 p.m

Information recorded on September 22, 2023

Where to find an Orange Lyon store ?

There are several orange stores in Lyon in which you can inquire or take out a SOSH offer.

Orange Lyon store: what is closest to my home ?
Unavailable SOS

Sosh Lyon store address	Opening and closing hours
Confluence shopping center 112 Cours Charlemagne 69002 Lyon 02	Open from Monday to Saturday From 10 a.m. to 8 p.m
6 Rue Victor Hugo 69002 Lyon 02	Open from Monday to Saturday From 10 a.m. to 7 p.m
Grand West Shopping Center Le Perolier 69130 Ecully	Open from Monday to Saturday From 9:30 a.m. to 8 p.m
Saint Genis 2 shopping center Avenue Charles de Gaulle 69230 Saint Genis Laval	Open from Monday to Saturday From 9:30 a.m. to 8 p.m
50 rue de la République 69002 Lyon 02	Open from Monday to Saturday From 10 a.m. to 7:30 p.m

Marseille Orange store addresses

Here are the different orange stores in Marseille and its surroundings.

Orange Marseille store: what is closest to my home ?
Unavailable SOS

Orange Marseille store address	Opening and closing hours
30 rue de la Canebière 13001 Marseille 01	Open from Monday to Saturday From 10 a.m. to 7 p.m
Bonneveine shopping center 124 Avenue du Hamburg 13008 Marseille 08	Open from Monday to Saturday From 9 a.m. to 8 p.m
Spring La Valentine shopping center Sablière road 13011 Marseille 11	Open from Monday to Saturday From 10 a.m. to 8 p.m
CAP Back Center Country plan zone 13480 Cabries	Open Tuesday to Sunday From 10 a.m. to 8 p.m
Port terraces shopping center 9 Quai du Lazaret 13002 Marseille 02	Open Monday to Sunday From 10 a.m. to 8 p.m

Subscribe an Orange offer: some additional addresses

You do not need to live in one of the major cities mentioned above to be able to Subscribe an orange offer in the store. There are even Orange stores in Belgium. Go to our page dedicated to Orange stores to have more information.

Here are some additional addresses:

• Orange store Reindeer : Place de la République, 35000 Rennes. Hours: Monday to Saturday from 10 a.m. to 7 p.m.
• Orange store Toulouse : 42 rue d’Alsace Lorraine, 31000 Toulouse. Hours: Monday to Saturday from 10 a.m. to 7 p.m.
• Orange store Montpellier : 28 Grand-Rue Jean Moulin, 34000 Montpellier. Hours: Monday to Saturday from 10 a.m. to 6.30 p.m.
• Orange store Bordeaux : 93 rue Sainte-Catherine, 33000 Bordeaux. Hours: Monday to Saturday from 10 a.m. to 7:30 p.m.
• Orange store Nancy : 45 rue Saint-Jean, 54000 Nancy. Hours: Tuesday to Saturday, 9:30 a.m. to 6.30 p.m
• Orange store Nantes : 10 rue Santeuil, 44000 Nantes. Hours: Monday to Saturday from 10 a.m. to 7:30 p.m.
• Orange store Nice : 39 boulevard Jean doctor, 06000 Nice. Hours: Monday to Saturday from 9 a.m. to 7 p.m.
• Orange store Reims : 18 rue de Vesle, 51100 Reims. Hours: Monday to Saturday from 10 a.m. to 7 p.m.
• Orange store Strasbourg : Maison Rouge shopping center, 22 place Kléber, 67000 Strasbourg. Hours: Monday to Saturday from 9 a.m. to 7 p.m.
• Orange store Lille : 10 rue Neuve, 59000 Lille. Hours: Monday to Saturday from 10 a.m. to 7 p.m.

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