Rio Orange code: how to get it to keep your number

The French telephone network divides France into ZNE, Elementary numbering zones. These areas allow you to attach each fixed line number, depending on where it is, to a geographic indicative. As a result, the portability of a fixed line can only be carried out within the same ZNE.

Get your Rio Orange code for free

The Rio Orange code (operator identity statement) is a reference that allows the identification of a fixed or mobile phone number. In the event of a change of operator, obtaining this code is essential if the user decides to keep his old number. How to find your Rio code ? Approaches.

Updated article on September 27, 2022

What are the steps to get the Orange Rio number of its mobile line ?

The procedure to obtain the Rio Orange code of his mobile is extremely simple. Just a phone call.

The list of steps to follow:

• The customer calls the 3179, using the mobile of which he wishes to keep the number.
• The call is redirected to an answering machine.
• The vocal box then dictates the RIO code, the contract due date, as well as the subscription date.
• THE Rio Orange code is received by SMS.
• In the event of a problem, the user can contact the expertise-mobile assistance service by phone, or send a free recall request. Advisers will be able to help him with any difficulties encountered when looking for the Rio number: Destruction of the phone, deactivation of the SIM card ..

How to find the Rio Orange code of a fixed line ?

The Rio code request for a landline phone is also made by telephone call.

How to get this code ?

• The customer contacts the number 3179, using the landline that he wishes to transfer. It is then redirected to a vocal box.
• The answering machine recalls the dates of maturity of the contract and the subscription, and dictates the Rio code.
• If the customer indicated an email address in his contract, he will receive the Rio Orange code by email.
• If he said a mobile number, the Rio code will reach him by SMS.

For any information request, the customer can contact an expertise-mobile advisor by phone. It is also possible to send a free reminder request online.

What should be known about the Rio Orange code ?

Before terminating his contract with Orange, here are some points to know about the Rio code:

• Obtaining Rio Orange code is mandatory if the customer wishes to ensure the portability of his phone number.
• The request must be made before terminating the line.
• As soon as the termination is effective, this Rio Orange code can indeed be attributed to another line.
• This approach is completely free.

Rio Orange code: how to get it to keep your number ?

When you terminate an orange line, it happens that you want to keep the phone number connected to this line. It is then possible to request the transfer of telephone, fixed or mobile number free. To facilitate the portability procedures of the line to another operator, just bring its Orange Rio code. This is a code specific to the customer’s line, which can be found in different ways. How and where to find it ? Monpetitforfait explains everything you need to know to find your Rio code in the Orange operator on this page.

The steps to follow to recover your Rio Orange code

For each case, there is a specific approach that will recover your Rio Orange code. For mobile lines, this can be done directly via its orange customer account in a few clicks. It is also possible to bring it from a telephone line, via a call. What are the means made available to customers to recover the Rio code associated with their orange package ?

Get the RIO code from its orange line by phone

In the event of a number of the number of the number, it may happen that a consumer wishes Get your Rio Orange code. To do this, the simplest method to put in place is to make a simple call, from the line concerned.

What are the different ways to find your Rio Orange code ?

Concretely, here are the steps to follow:

• compose it 3179 (free number accessible 7 days a week and 24 hours a day) from the line whose Rio code must be found;
• During the call, an automated server transmits to the member his Rio code;
• The date of end of the telephone subscription is also communicated;
• The member then receives an SMS summarizing all the information on the call, or a voice message if the call has made from a fixed line.

Also read more about the Rio code of fixed and mobile lines

Can we get your Rio Orange code from the customer area ?

If the customer does not have access to telephone calls, he can go through the Orange customer area to find himself from his Rio code. For customers who cannot call or for those who are abroad when changing the mobile offer, this is the solution to favor to find their Rio Orange code easily and without additional cost.

Here is the procedure to follow in a few very simple steps:

• Go to the Orange website and connect to the customer area, or go to the Orange & I application;
• go to ” Contracts and options “And select the contract concerned by the change of operator via” Manage your offers and options “;
• It will then be necessary to select ” Terminate your offer“” .

Do not panic : The termination of the line is not made by this simple approach. You just have to go to this space to have access to the menu allowing access to the Orange Rio. The termination of the Orange line will therefore not be confirmed, and the portability of the number will take place.

Once in the “terminate your offer” menu, here are the steps to follow.

• Below the title “Useless to terminate if”, unroll the menu ” Keep your number with another operator »Thanks to the right arrow, and then click on« Get your rio.
• You must then ensure that the proposed mobile number is the one whose customer wishes to obtain the Rio .
• A security code, valid for 5 minutes, will then be sent by SMS or by email for a fixed line. It will be necessary to grasp it in the space provided for this purpose when requested. Finally, click on ” Confirm your request“” .

After confirming his request, the member receives his Rio Orange code directly By text message on the mobile concerned. For a fixed line, it will be sent to the email address used to connect to the customer area, or via the email address saved during the subscription to the Orange subscription. It will also be possible to estimate the termination costs linked to this line if the contract is still in a commitment period.

Advice from myLittlePackage

If the customer has already carried out the termination procedures at Orange and that he can no longer access his Rio code, you should know that he can always get it until 40 days after the date of termination of the contract. It will then be enough, in this specific case, to contact Orange customer service at 3900 to know the procedure to follow. However, after this period of 40 days, it will have become impossible to recover the Rio Orange code in question.

The process to recover the Rio Orange code from a fixed line

The steps to be taken to obtain your Rio code for a fixed line are the same as for a mobile line: via the customer area or by a call. However, it is above all necessary Make sure the line concerned is well eligible for portability. Indeed, unlike mobile lines which can access portability in all cases, fixed lines cannot always benefit from it.

The French telephone network divides France into ZNE, Elementary numbering zones. These areas allow you to attach each fixed line number, depending on where it is, to a geographic indicative. As a result, the portability of a fixed line can only be carried out within the same ZNE.

Here are the different French ZNES.

• 01: Ile de France.
• 02: northwest.
• 03: northeast.
• 04: southeast.
• 05: Southwest.

To make it simpler, a consumer living in Ile de France who wants to move to the Southwest cannot keep their fixed phone number due to the geographic indicative of his number attached to a Zne. No problem, on the other hand, if he wishes to apply for portability in the same region.

The portability of fixed lines starting with 09

If the fixed line number of the customer begins with the indicative 09, good news ! Geographic restrictions do not apply, Because he is not subject to any Zne. Portability can then take place without problem, and this in any region.

Rio code: definition and utility to use it well

A Rio code is a Operator identity statement. Each telephone line, whether mobile or fixed, has a. It constitutes a unique identifier, as a personal identity card on the line. The Rio consists of 12 characters, letters and numbers, who have several information Once correctly translated: the name of the holder, the line access provider, the contract duration of the contract, etc.

What is the RIO code for Orange ?

This number is essential to carry out the portability of an orange number to another operator. It is enough, in fact, to recover its Rio Orange number, then to transmit it to its new operator for this way Keep your phone number while changing your package or access provider. Consumers thus avoid additional procedures that are quite complicated to carry out themselves.

I have recovered my Rio Orange code, and now ?

After obtaining its Rio code from Orange, it will be necessary to think about specifying, when subscribing to the new operator/access provider, that we want to keep your phone number. After this stage, it will suffice to enter the Rio code when requested by the new operator. If the subscription is done by phone or in store, it is necessary to specify to his interlocutor the desire to keep his phone number. It will then suffice to tell him the Rio code of the line concerned.

Another important step, The unlocking of his mobile. If the smartphone used with the line was purchased as part of an Orange mobile plan, it may be blocked at the operator. This means that it is configured to operate only with orange SIM cards. To be able to use it with another operator, it will therefore be necessary to carry out an unlocking procedure via the Orange customer area after obtaining its IMEI code.

Read also unlock your orange mobile simply and quickly

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