Useful numbers of mobile telephony operators

This interactive vocal service is also available:

How to contact Pricetel and join customer service Pricetel ?

You need information on an offer ? You want assistance on the installation of pricestel equipment ? You just have a question to ask an advisor ? To do this, you will need to contact customer service Pricetel. But how to do it ? What are the different ways to get in touch with this operator ? When to call and for what reasons ? Here is a small guide that lists the various means to contact Prixtel and thus get an answer to your questions.

Oxygen package 30GB has € 7.99/month ::
Take advantage of a flexible package of 30 to 70GB

How to contact Pricetel ?

Prixtel offers you different means of contact. Whether for a question, a subscription request, information or even termination, there are different methods to get in touch with Prixtel. Among these means, there is the phone and postal mail. It is also possible to Contact Pricetel directly on social networks or via the assistance page on the operator’s website.

How to contact Pricetel by phone ?

Previously, subscribers could contact customer service pricestel by phone and thus speak directly to an advisor in the event of a problem. From, The operator has decided to replace its hotline with an interactive voice server which allows you to consult your consumption follow -up or to declare the loss or theft of your mobile. In the event of a technical problem or if you need to make a complaint, you will have to go to the Forum/FAQ page of the Pricetel site or to your online customer area.

S ’It is now impossible to reach customer service Pricetel by phone, However, it is always possible to call the sales department.

Call Prixtel for individuals

If you are an individual and you want to consult your consumption follow -up or even declare the flight of your mobile phone, you can contact Pricetel by phone. The operator has set up an interactive vocal server to carry out these steps And who replaces his hotline. Two numbers are available to you:

• You can contact Pricetel at 778 From a mobile pricetel (time of call deducted from your pricetel price)
• You can also call the Prixtel vocal server from a fixed phone at 09 70 80 83 00.

If you are not yet a customer pricetel, you can reach the Operator’s sales department by telephone. As with the voice server, the number to contact is the 09 70 80 83 00.

Contact Pricetel for professionals

Professional price customers wishing to consult their mobile consumption or declare the loss or theft of their phone, can call the 778 From a mobile pricetel or the 09 70 80 83 00 for a fixed. For other requests concerning your Professional Pricetel line, go to the page Assistance of the Prixtel website or in your Prixtel Customer Space online.

When to contact Pricetel ?

Prixtel customer service is unreachable on the phone ? This is normal, the operator deleted his hotline. You can now do your procedures via your online customer area that is available 24 hours a day, 7 days a week. If you need technical assistance, you will find all the answers to your questions in the Prixtel FAQ Or you can ask an advisor on the forum.

How to contact customer service price for internet ?

If you need assistance and you prefer to contact Pricetel by Internet, you have the choice between three solutions:

1. Online assistance
2. Client area
3. Social networks

Online assistance Pricetel

Since the deletion of customer service price per telephone, In the event of a problem, you must go to the assistance section.Prixtel.com , In order to have access to online assistance.

From the Prixtel Assistance page, you will find a complete FAQ who answers current questions asked by Prixtel customers, but also A forum on which you can ask your question to an expert If you have not found the information you were looking for.

• If you have asked a question on the forum, the Prixtel advisers will take the time to answer you as soon as possible.
• If you prefer to discuss in private With a Prixtel advisor, just ask for it in your message on the forum. The exchange can continue by e-mail.

Prixtel advisers have been available from the assistance service of Monday to Friday from 9 a.m. to 5 p.m. Namely, in October 2022, 86% of customers are statics of after -sales service Prixtel.

Contact the operator via the Prixtel customer area

To make a complaint regarding your invoice or manage your package, you can go to The Prixtel Customer Space. It is available on the operator’s website. Here, you just have to identify you thanks to your Login and Password Prixtel then to go to the section Assistance.

In this customer area, you can request assistance, change your offer, modify your options or even declare the loss or theft of your phone. You can take all these steps at any time, since The Prixtel customer area is available 7 days a week and 24 hours a day.

Contact Pricetel via social networks

It is quite possible to Contact Pricetel via social networks. The operator has an account Facebook and Twitter On which you can send your message. This means is very interesting since it allows you to directly expose your request on one of these accounts and to obtain the response of a qualified person fairly quickly.

How to contact Pricetel by mail ?

People wishing to send a postal letter to Customer Service Pricetel can write to the following address:

Prixtel, customer service, 89515 Veron Cedex.

For a request sent by mail, the answer is not immediate.

If the answer received is not the expected one or simply you have received no response, you can contact the consumer service By sending a letter to the following address:

Prixtel, consumer service, 89515 Veron Cedex.

How to contact Pricetel from abroad ?

If you are abroad and you need Contact Customer Service Pricetel, You will not be able to do so by phone, because the operator has not made a phone number available to its customers allowing them to contact the after -sales service from abroad. On the other hand, you can always use the other means made available by the operator: the forum, your Prixtel customer area or social networks.

If you need assistance, you can go to the Forum/FAQ space on the Pricetel website. You will find the answers to the main questions you can ask yourself about a network problem, an internet/SMS configuration, connection to the customer area, a lost or stolen mobile, a blocked SIM card etc.

If you have not managed to solve your problem, you can ask your question directly on the forum to get help from an advisor. You can also declare a technical incident or make a complaint regarding an invoice from the section Assistance of Prixtel Customer Space.

Why contact Pricetel ?

You can contact customer service Pricetel for various reasons: a request regarding your Prixtel package or for a complaint. Depending on the request, the phone number may change and the means of communication too.

You are a Pricetel customer ? Share your opinion :

How to contact the Prixtel Commercial Service ?

If you have any questions to ask before subscribing to a Prixtel package or if you need help to order, they will have to compose the 09 70 80 83 00. The sales department can be reached from Monday to Friday from 9 a.m. to 5 p.m.

If you have already taken out a Prixtel mobile package, this number will allow you to access the voice server to consult your consumption follow -up or declare the loss or theft of your phone. To change your Prixtel mobile package, This can be done directly via your subscriber space on the Prixtel site. For any other question, go to the assistance section of your Prixtel customer area or on the Prixtel forum.

In which framework price can be useful to you ?

You are a Pricetel customer

Contact patterns	How to contact Pricetel
Change its price for price	Directly via your Prixtel customer area
Assistance	On the Forum/FAQ Prixtel page via your customer area on social networks By letter
Termination of a subscription	Directly via your Prixtel customer area
Complaint on an invoice	Since the section Assistance of your customer area
Simple complaint	Since the section Assistance of your customer area or via the forum
Indicate a change of address	on your customer area
Follow your consumption	on your customer area or by phone on 09 70 80 83 00 or 778
Declare the loss or theft of his mobile	on your customer area or by phone on 09 70 80 83 00 or 778

You are not yet a customer pricetel ?

Oxygen package 30GB has € 7.99/month ::
Take advantage of a flexible package of 30 to 70GB

You are not yet a customer Pricetel and you wish to take out a subscription or simply have information on the Prixtel offers ? To do this, simply contact the sales department by phone by composing the 09 70 80 83 00 (from a fixed position).

You want to take out a pricetel offer ?

Priced ?

Prixtel is a telecommunications which was created in 2004 and which offers mobile plans to individuals and professionals. Currently, Prixtel is the only operator who offers its customers Adjustable and non -binding packages. This just means that you pay the price just according to your consumption. Every month, you can start a low price package and go up to the maximum price. Each month, your consumption varies and your bill too. Prixtel therefore adapts to all needs.

• Prixtel is the first lowcost operator. It provides its customers with different offers at attractive prices.
• Prixtel uses the SFR network.
• As indicated before, the Prixtel offers are offered without obligation. It is therefore possible to terminate your subscription at any time.
• On the Pricetel website, mobile phones are also available.

You wish change operator ? To find an advantageous offer, call the 09 71 07 91 49. An advisor will then direct you to the partner offer most suited to your needs. Announcement – Selectra service not a price partner

Useful numbers of mobile telephony operators

You have a question about your subscription ? You have broken or lost your mobile phone ? You want to change your offer to choose a mobile package without obligation ? You have a billing problem ? Whatever your request, your mobile operator’s customer service is there to help you. Here are all the useful numbers of the main operators on the mobile telephony market.

The useful numbers of the SFR operator

SFR customer service can be reached at 10 23 from your mobile phone or your fixed line (excluding RED offers). To reach customer service from abroad, simply dial + 33 6 10 00 23 23 23.

SFR’s interactive vocal server

In addition to customer service reachable by phone at 1023, you can also manage your SFR or Red line from the SFR interactive voice server.

This interactive SFR vocal server is accessible to:

– 963 from your SFR mobile phone,
– 06 10 00 19 63 from a fixed position.

SFR number 963 is free from a SFR or Red mobile. On the other hand, if you contact 06 10 00 19 63 from a fixed line, communication will be billed at the price of a call to a mobile.

This interactive service allows you to activate a SIM card, subscribe to SFR options, pay an invoice or even suspend a line in the event of a flight or the loss of your smartphone.

Other useful numbers at SFR

To recharge your SFR account The card or your blocked package, dial 952 from your SFR mobile or 0 811 900 952 from a fixed job.

The consultation of your answering machine is done at 123.

Monitoring your consumption is accessible by making up the 950

Useful numbers at Orange

Orange customer service is reachable by phone at 39 00. This is a unique number, whether you are a mobile or fixed customer.

The service is free and the call is billed at the cost of normal communication depending on the offer held, or deducted from the mobile package. Note that the waiting time before connection with an advisor is free from a fixed or mobile orange line.

From abroad, you can contact an Orange advisor by making up the +33 9 69 39 00. The call is billed at the price of international communication to mainland France (Cristal number not surcharged).

740, Orange interactive customer service

Another useful number from your Orange mobile, the 740 (free service and call). This vocal box gives you access to many services and offers from your mobile.

This number allows in particular access to the Invoine Invoice Service to pay or consult your last mobile invoice. You can also recharge your blocked package, your Mobicarte Orange, activate a SIM card, or even unlock a mobile phone.

This interactive vocal service is also available:

– on 0 800 100,740 from an orange fixed line or another operator,

– at 00 33,800 100,740 from abroad.

Consult his answering machine Orange and the balance of his package

At Orange, if you have a package or a mobicarte, the consultation of your answering machine is done at 888. Communications to Orange voicemail are included even with a credit equal to 0 € in mainland France.

It is possible to access your Orange answering machine from another landline or mobile phone in France or abroad by making up + 33 6 08 08 08 08 08. Orange mobile customers can also consult their voicemail from their online orange customer area.

Finally, consumption monitoring is accessible by making up # 123 # on mobile or calling 221 from mobile phone.

The useful numbers of Bouygues Télécom

Bouygues Telecom customer service

Bouygues Télécom’s customer service can be reached by phone at:

– 614 From your Bouygues Telecom mobile phone or 1064 from another position, for holders of a classic mobile package (B & You and Bouygues Telecom). The Bouygues customer service number from abroad is +33 660 614 614.

– 634 from your Bouygues Telecom mobile phone or 1034 from a fixed position for holders of a Bouygues Telecom prepaid card.

Other essential numbers at Bouygues Telecom

To recharge a Bouygues Télécom prepaid card, you must dial 630 from your Bouygues Telecom mobile or 0 981 660 630 from a landline.

Consultation of the answering machine is done at 660.

Regarding, the Bouygues consumption monitoring, this service is accessible by making up the 680 for a conventional mobile package (B & You or Bouygues) and the 630 for a prepaid card.

Free Mobile, useful numbers

Free Customer Service can be reached at 32,44. From abroad, the number to be made to reach a free advisor is +33 1 78 56 95 60.

The consultation of the Free Mobile voicemail is done at 666 or at +33 695 600 012 from the international.

If you have subscribed to a Free Mobile offer, monitoring your consumption is accessible from your mobile by composing the 555.

Useful Pricetel numbers

Prixtel is a digital and committed operator, customer service cannot therefore be reachable by phone But Prixtel customers can:

– Consult their answering machine by making up the 789 from their Line Pricetel (free call)

– Consult the consumption monitoring of their Pricetel line by calling 998 from their mobile pricetel or 09 70 808 300 (call not surcharged). Conso monitoring is also available in the customer area or in the Prixtel app.

– Declare the loss or theft of their phone by calling the Vocal Pricetel server on 09 70 808 300 (call not surcharged). It is also possible to suspend your mobile line and request the sending of a new SIM card in the Prixtel Customer Area.

The Prixtel Customer Space

Simple and intuitive, the online customer area allows you to manage your package independently, 24 hours a day, 7 days a week:

– You have access to all information on your mobile line, consumption, phone, bills and regulations.

– You have the possibility to modify your package and your options, update your postal and banking contact details and modify your payment method.

– Internet configuration concern/MMS ? Your customer area directly gives you the necessary configuration for all your equipment.

– To save time, you can declare any online incident (Loss or flight of SIM card, dysfunction, MMS/SMS/Internet problem, etc.) or make a complaint concerning an invoice.

You can also manage your package without commitment 24/7 from the Prixtel app (available on Google Play and the App Store).

The FAQs and the Prixtel forum

You have a question or need assistance ? Consult our FAQs and our forum. You will find the answers to the main questions you can ask yourself and, if necessary if you are a customer, you can contact our webconstractions. They are there to help you, Monday to Friday from 9 a.m. to 5 p.m.

If you are not yet a customer, you can contact us on Facebook, Twitter or Instagram. We are at your disposal to answer all your questions about our packages.

Numbers to attach other mobile operators

Here are the customer service numbers of other operators on the mobile telephony market:

– NRJ Mobile: 675 200 from your mobile phone mobile phone or 0969 360 200 from a fixed position

– Auchan Telecom: 200 from an Auchan Telecom mobile phone or 0 969 360 200 from a landline

– La Poste Mobile: 904 from your mobile phone La Poste Mobile or 0 970 808 660 from another position

– Cdiscount Mobile does not offer a phone number, this operator provides its subscribers online customer service via a forum accessible from the customer area

– SOSH, the Digital Orange brand has no customer service by phone. However, you can join a cat advisor on the site of this operator or via social networks.

Good to know: to get your RIO, that is to say the identifier allowing you to change mobile operator while keeping your current phone number, just call 3179 from your mobile, and what whatever your operator.