Contact Customer Service B and Youservice Order

The other often privileged method is to call 1064. By composing this issue from a smartphone, a visual interface is offered to the caller. It is then enough for him to choose the section corresponding to the problem encountered. This can guide you to a advocacy sheet providing a solution to the problem. If it is not resolved in this way, the person will be put in contact with an advisor.

How to contact Customer Service with a B & YOU package

A problem with your B & YOU package ? Everyone can happen to lose their smartphone but also to encounter difficulties in activating your line or during a change of package.

Bouygues customer service is there to respond to these cases (and many others). Here’s how to contact him.

Contact Bouygues Telecom customer service via the site

The easiest way to contact the Bouygues assistance service goes through the operator’s website.

Go to this site and log on to the account associated with your B & You package. You will then find a section called “Assistance”. This section also exists on the operator’s mobile application.

Some questions may find their answers in a chatbot. This is the case of activating a SIM card: the software can thus provide you with the activation times of your line. But most often, this service will put you in relation to a very real human being.

If you have terminated your Bouygues Telecom package, know that you will keep your access to the customer area for a year after termination. In the meantime, you can always contact customer service via the website.

Ask to be recalled by Bouygues Telecom customer service

Always via the Bouygues Telecom site, you can also ask to be recalled. A block on the home page will allow you to leave your phone number. This recall service is free.

Compose the 1064

The other often privileged method is to call 1064. By composing this issue from a smartphone, a visual interface is offered to the caller. It is then enough for him to choose the section corresponding to the problem encountered. This can guide you to a advocacy sheet providing a solution to the problem. If it is not resolved in this way, the person will be put in contact with an advisor.

This number can be called from a fixed position or a mobile. On the other hand, it is only valid in France: from abroad, it will be necessary to compose the +33 660 614 614. Note that this service is payable: it will be deducted from your B & You package from mainland France, and billed at the rate of the price data roaming from abroad.

In the specific case where you encounter a problem with an order in progress, you can also dial 09 81 66 26 66. You may also have met the 3100, but this number is first of all a sales service dedicated to companies.

The Bouygues Telecom forum at La Récousse

A third way of being put in touch with an advisor is to use the forum.

Bouygues actually has a forum dedicated to the assistance of its various offers (mobile, internet, etc.)). In sections like “my offer” or “mobile network” for example, the whole community can answer the questions you ask yourself. Note that operator advisers are also present. They intervene especially when other Internet users could not help you.

Useful information on B & YOU plans:

Clubic supports you during your B & YOU procedures:

• How to terminate your B & YOU mobile package ?
• How to activate your SIM B & YOU card ?
• How to recover your code Rio B & You ?
• How to migrate a sensation package to a B & You package ?
• How to connect to your B & YOU customer area and manage your account ?
• How to configure the answering machine with a B & YOU package ?
• How to configure the APN B & You on your smartphone ?
• How to unlock a smartphone at B & You ?
• How to activate WiFi calls with a B & You package ?
• How to activate the call transfer with a B & You package ?

Contact Customer Service B and You Service Order

Here are the contact details to call for free B and you customer service with its non -surcharged phone number. This information was found on the site, the CGV of the company or provided by the NonsurtaX community.com: Tell us via the voting system below if the number worked so that we correct if necessary !

Free number

Telephone menu

Contact means

Disputes and complaints

Frequently asked Questions

Terminate b and you

Accessibility

An important question or complaint?

An important question or complaint?

Call B and you and save at

An important question or complaint? Call B and you and save at

Non -surcharged number:

This non -surcharged phone number to call B and you is free from a landline and a mobile and reachable from abroad

How was the call ?

Internet users’ opinions: 72.1 in 100 based in 466 votes

Telephone menu B and you

Before talking to a B and you advisor you will have to use a voice menu, save time by discovering it below:

Type 1 if your call concerns your mobile order
• To activate your mobile line type 1
• For any other request type 2
Type 2 if your call concerns your bbox order placed on the web

All means to contact B and you

B and you have only one phone number. He has social networks, emails, etc . Depending on your situation one line can be more suitable than another. To help you contact B and you, here is a summary table of different channels to reach customer service:

The best ways to reach B and you
✈ Call b and you from abroad	+33981662666

Other means replacements The Telephone Block ————>

Dispute or complaint:
Consumer service B and you and mediator

In the event of a problem B and you you must first contact customer service B and you to the phone number 098166266666