Tip: if you do not receive voice messages at Orange, think of DNS

To deactivate the voice command, simply carry out the above steps again, in the same order.

How to listen and configure your voicemail (answering machine) at Orange or Sosh ?

When we receive a call in absence, our correspondent is directly transferred to our voicemail, which is also called vocal or answering machine. This is a platform on which the person who called the number is invited to record a voice message, which will be sent to the recipient of the call. The voice message can be registered automatically, by a robot, or by the owner of the messaging.

At Orange and Sosh, there are Many features to messaging, that can be practical. How to listen to your messaging ? How to configure your vocal box ? Finally, what are the options offered by Sosh and Orange with regard to his messaging ?

How to listen to the messages of our answering machine at Orange and Sosh ?

Before starting this help page, you should know that the procedures are strictly identical whether we are at Sosh, or at Orange. Sosh is the low-cost brand of Orange, and The two operators use the same mobile network. Both allow its users to listen to the voice messages present on their answering machine.

Configure your voicemail (answering machine) by being at Orange or Sosh.

Voice messages are the messages that a person trying to reach the phone number is invited to leave when no one answers the call. Orange offers the possibility of consulting your messages simply, From his cell phone, but not only. It is also possible to consult your messages from abroad.

In France, how to listen to your voice messages when you are at Orange or Sosh ?

In France, it is very simple to consult your voicemail. This is all the easier to manage since the approach remains identical as you are an orange or sosh customer. By going from one operator to another, it is not necessary to learn a new procedure.

When a correspondent leaves a message on his answering machine Orange or Sosh, the procedure to follow to listen to it is simple.

• With a mobile phone marketed by Orange or Sosh, a shortcut is basic on the device. Simply Hold the 1 key on the keyboard. Voice messages are then directly viewed.
• For mobiles not marketed by Orange, it will be necessary to compose the 888, then press the 1 key to listen to your voice messages.
• With visual voicemail, you can listen and manage your voice messages and your answering machine directly on your mobile. This is particularly the case for iPhone and other compatible phones, provided that your Orange offer includes this service.

You should know that according to the offer subscribed by the subscriber, the maximum number of messages, and the number of days during which they are saved, can vary. For Mobicarte, Smart, the mini mobile plan and the Orange Open Pro offer, it is possible to receive a maximum of 30 messages. A new message will be found Stored for a maximum of 15 days, and a saved message will be kept for 7 days.

For customers of other mobile and pro packages, it is possible to receive 40 new messages, each kept for 35 days. The backup of a message here causes a 14 -day storage.

Also read the range of orange packages in detail

How to consult your mailbox abroad or remotely when you are a sosh or orange customer ?

At Sosh and Orange, there are possibilities that allow Consult your mailbox during a trip abroad. It is also possible to listen to your voice messages from another phone than your own, or on the Orange site.Fr. For this to be possible, it is still necessary to carry out prior manipulation.

Listen to the voice messages of his answering machine Orange / Sosh directly on his phone.

At first, you have to deal with 888, choose the section “For your secret code and your options”, and Follow the instructions to personalize your secret messaging code.

To consult your mailbox from another phone or from abroad, Here is the approach to follow:

• Compose the +33 6 08 08 08 08, or the +336 07 07 88 88 for Orange Open Pro subscribers;
• Compose your Orange or Sosh mobile phone number, and finish it with #;
• Confirm the mobile number by typing 1;
• Compose the secret code, and finish with a #;
• Listen to messages from the Vocal Box.

You should know that Orange and Sosh also allows you to consult your voice box directly online on the Orange site.Fr. However, the operator does not offer this service to Open Pro customers. To consult your mailbox on Orange.fr, just identify yourself on the site, and go to the “Voice box” menu. It is then possible to access your vocal and fax messages, to save them, or to configure the functionalities of vocal messaging 888.

Orange also leaves the possibility ofsave voice messages directly on your computer, and therefore to be able to keep them unlimitedly. You should know that during the consultation of his online vocal box, the correspondents can always leave messages.

To read also how to contact Orange Customer Service ?

How to activate and use the voice command on your Orange or Sosh voicemail 888 ?

With the voice command, it is possible toInteract with his messaging with his voice, in the same way as by pressing the phone keyboard. To do this, you must activate an option, which is called the voice command. This option is simple to activate, but also to use. To activate it, first of all, simply follow the short procedure:

• Compose the 888 to go to your mailbox;
• Press the “3” key, after listening to your messages, for Access the “Your Secret Code and your options” menu “ ;
• Compose the “2”, in order to inquire about the status of the voice command while listening to a message;
• Make the 1 to activate it.

Deactivate the voice command

To deactivate the voice command, simply carry out the above steps again, in the same order.

Once this procedure is carried out, it then becomes possible to give instructions to your voicemail when listening to a message.

• Pronouncing “recalling” allows you to call the correspondent who left the message, just like the “#” key.
• Other keywords can be pronounced, such as “Listening”, “Save” or “Delete”.
• For Move temporally within the message, it is enough to say “move forward” or “back up”.
• In order to listen to the following message, you must logically pronounce “next”.
• It is finally good to know that the keys of the mobile device remain active, and can be used simultaneously with the voice command.

Control your messaging with the voice

Checking your voicemail by voice can provide different advantages. First of all, it allows Navigate in his answering machine with a hand -free kit, When you cannot use the keyboard of your smartphone.

Another advantage also lies in the fact that it is no longer necessary to memorize the correspondence of the keys with the instructions. It thus becomes much more natural to pronounce “save” than to press on a key learned by heart which corresponds to this command.

What are the other features of vocal messaging 888 ?

First of all, there are so -called “simple” vocal messaging. There is also one special for the twin card option. For the fax and mobile office messaging option, there is voicemail + fax. Finally, for conventional, professional and intense customers, there is a call filtering option. By dialing the 888 and accessing voicemail, the user accesses the main menu. From this menu, different possibilities exist:

• in Composing the “1”, the user accesses voicemail ;
• To personalize the reception ad, press the “2” key;
• The 3 key allows you to Modify your secret codet;
• By pressing button 4, Orange and Sosh offer the possibility of Put a voice message without ringing the phone from your correspondent ;
• To configure the filtering of calls, you must compose the “6”.
• By pressing the “7” key, it is possible to print your faxes;
• Finally, the help and assistance of the service remains accessible by pressing the “0” key.

Orange vocal messaging

Orange voicemail is certainly one of the most complete on the market. It makes it possible to carry out many steps, such as the personalization of your reception ad, the modification of your secret code, or the configuration of the filtering of the calls.

How to activate the voicemail option by SMS at Orange or Sosh ?

Orange and Sosh offer an interesting feature. This is the voicemail option by SMS. It allows you to receive by SMS the transcription of a voice message. Compatible devices are all those who are able to receive SMS. To activate this option, you have to go to your customer area from Orange.Fr. This manipulation can also be done from the Orange and I application, or My Sosh for owners of a Sosh mobile plan.

Once the option has been subscribed, it will automatically activate within 24 to 48 hours. The 888 will send a message to confirm the activation of the service. The service allows transcribe voice messages, in French. Vocal messaging by SMS will take care of translating the first 40 seconds of the message.

You should know that this service does not replace classic messaging. On the contrary, it is a complement. It means that it remains quite possible to listen to your vocal messages by calling 888. When a user subscribes to this option, the voice messages not consulted by calling the 888 go into the “read” category after 24 hours.

Voice messaging by SMS

SMS voicemail is an option of orange and sosh that can be practical. The operating principle is simple. It transcribes the message in writing, in French and within the limit of the first 40 seconds.

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Tip: if you do not receive voice messages at Orange, think of DNS

Small tip that can avoid concerns: if you are at Orange (or SOSH) and you do not receive notifications related to voicemail, remember to check your DNS. Indeed, in some cases, the use of alternative DNS can prevent voicemail from operating on iPhone.

Nextdns, adguard dns, etc.

The two main causes that we have seen on forums and social networks are Adguard DNS and NextDNS, two solutions we have already talked about. They obviously disturb orange servers, which prevents reception of voice messages related to your telephone line.

The problem can materialize in two ways. In the first case, if you have configured the DNS at iOS level, you may not receive any message. In the second, it’s a little more complicated: if you have chosen to use DNS on your local network (in Wi-Fi) And Whether you use vowifi (Wi-Fi calls in iOS options), the problem seems to be posed also according to some returns. In this case, notifications and messages are not lost in absolute terms: just deactivate Wi-Fi (or get out of your home) so that they arrive, once the smartphone has been connected to the network D ‘Orange.

We have not seen any feedback from the same problem with other operators or other services, but if this is your case, your return is welcome.