ESIM B & YOU cards: how it works and how much it costs

ESIM at B & You is charged € 10 in the following cases:

Activation of an esim

Whether you are new or already customer Bouygues Telecom businesses you can benefit from ESIM on your compatible phone. To do this, simply choose ESIM when subscribing to a mobile line or replacing a SIM card from your customer area.

Here is the list of ESIM compatible smartphones:

• Google: Google Pixel 3, 3a and Pixel 3XL, Pixel 4, Pixel 4A, Pixel 4A 5G, Pixel 4XL, Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 7 and Pixel 7 Pro
• Huawei: Huawei P40, P40 Pro, Mate 40 Pro and Mate P40
• Apple: iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 13 Mini, 13, 13 Pro, 13 Pro Max, iPhone 12 Mini, 12.12 Pro and 12 Pro Max, 11, 11 Pro and 11 Pro Max, SE 2020, iPhone XS, XS Max and XR
• Oppo: Oppo Find X3 Pro and Reno 6 Pro
• Samsung: Samsung Galaxy Fold, Fold 2, Fole2 5G, Z Fold3, Samsung Z Flip, Samsung Z Flip 5G, Samsung Z Flip3, Samsung Galaxy S20, S20, S20, S21, S21 EE, S21, S21 Ultra S20 , S21 5G, S21 +5G and S21 Ultra 5G, S22, S22 EE, S22 +, S22 Ultra, S23, S23 EE, S23 +, S23 Ultra, Samsung Galaxy Note 20, note 20 5g and note 20 Ultra 5g.

How to activate an esim ?

You ordered an esim ? Here is how to activate it by following the steps below:

Please note: activation of your ESM will result in automatic deactivation of your physical SIM card.

1. Connect your ESIM compatible phone compatible to a WiFi network (highly recommended connection type).

Then remove the SIM card from your smartphone. If contacts are saved on this SIM card, save them beforehand.

2. Add your ESIM profile by going to:

• iOS> “Settings”> “Cellular data”> “Add a cell package”

• Android> “Settings”> “SIM card manager”> “Adding a mobile package”> “Addition via a QR code”

3. Scan the QR code appearing on your ESIM card and let yourself be guided to finalize the download of your ESIM profile.

Please note: your ESIM PIN code is saved at 0000. We invite you to personalize it after activation.

Can I transfer my ESIM profile to another phone ?

It is possible to transfer an ESIM profile from one phone to another ESIM compatible phone, the QR code used for its activation being reusable. Just keep the card where the QR code is written and scan it on the new phone after taking care to deactivate your ESIM profile on the old phone.

To transfer my ESIM profile to another phone:

1. Connect your old phone to a WiFi network (ESIM transfer without wifi is impossible).

2. Delete your ESIM profile from the old phone.

3. Connect your new phone to a WiFi network (highly recommended connection type).

4. Scan the QR code on the new ESIM compatible phone and let yourself be guided to finalize the download of your ESIM profile.

Can I transform my SIM card into esim?

If you are already a Bouygues Telecom business customer, you can request the replacement of your SIM card with an ESIM. To do this, simply request it from your customer area.

What to do with my esim if my phone should be sent to repair ?

Unlike a classic SIM card, ESIM cannot be physically transferred to another phone. If your phone is broken or broken down, it will be necessary, as far as possible, delete your ESIM profile before depositing it in repair. If you can not delete your ESIM profile from the broken or broken phone, a new ESIM card will be sent to you with the phone after repair.

How to get my esim PUK code ?

Beyond 3 consecutive erroneous pine codes, your ESIM blocks to avoid any fraudulent use of your mobile line. To unlock it, you must bring your PUK code.

The PUK code is available:

• On the back of your ESIM card transmitted during subscription/renewal.

• From the Bouygues Telecom Entreprises mobile application in the “My Line” section> “My technical information”> “Puk code”.

• On your customer area, from the user’s file in the “Park”> “My users” section.

ESIM B & YOU cards: how it works and how much it costs ?

B & You allows its customers to take advantage of ESIM. However, the operator does not allow ESIM directly to the subscription for a new customer. It will be necessary to go through the physical format before requesting the transfer to the ESIM format of the SIM card.

To benefit from ESIM at B & You, you have to:

• For new customers, first choose a package with a conventional SIM card;
• For new and old customers, make the request on the customer area passing by ESIM.
• You must then activate ESIM and install it on your phone.

B & You offers ESIM, but not on all supports. On all compatible smartphones, under iOS as an Android, ESIM is available. However, it is not yet available on connected watches and other connected devices..

• How to benefit from ESIM at B & You ?
• How to activate your ESIM card at B & You ?
• How much is ESIM at B & You ?
• B & You: What are the mobile plans available with ESIM ?
• How to use ESIM with a B & YOU mobile package ?
• How to react and adjust an ESIM -related failure at B & You ?
• What are the techniques to try to resolve an ESIM problem ?
• What to do in the event of a phone change for ESIM B & YOU ?
• All about the termination of his ESIM contract at B & You

The content of this page was verified by an editorial expert on the date of 02/12/2022

ESIM cards are nothing more than the last evolution of the SIM card. ESIM wants to be “virtual” and therefore no longer requires insert the smart card into his phone. However, its operation is identical to its predecessor since its activation allows you to benefit from a PIN code and access the usual services: mobile data, roaming and others.

How to take advantage of the ESIM of B & You ?

B & You has been slow to position itself in this sector but has been marketing this new technology since the summer of 2020, like its parent company Bouygues Telecom. Through this guide, MonpetitForfait will guide the user and answer many questions:

• How to go to ESIM at B & You ?
• What B & You subscriptions allow you to enjoy ESIM ?
• How to solve an ESIM problem at B & You ?

How to benefit from ESIM at B & You ?

Since June 2020, B & You customers have been entitled to request a migration to ESIM, and thus say goodbye to the traditional physical sim card. However, there are many things to know before taking the plunge, especially since it is necessary to fulfill several conditions. The entire range of B & You mobile plans is accessible with an ESIM. The user can therefore take advantage of it as soon as he has a compatible smartphone.

The procedure to benefit from an ESIM at B & YOU:

1. For new customers, you must take out an offer without obligation and request a conventional SIM card;
2. For new and old customers, you must then go to the customer area in the “Change and troubleshoot” section
3. Click on “Emergencies and troubleshooting” and choose “Manage my SIM (or ESIM) card”;
4. Just click on “Replace my SIM (or ESIM) card and follow the approach indicated on the screen.

To be able to benefit from ESIM, you need a compatible mobile phone. On the Apple side, you must have an iPhone of the generation of XR and XS, or later. Samsung smartphones are compatible with ESIM from the Galaxy Fold, Z Flip, S20 and Note20. At Google, you have to bring a pixel3 or later. Finally, for owners of a Huawei phone, theEsim has been supported since generation P40.

Interesting to note: Only these mobile phones are currently compatible with theESIM proposed by B & YOU. Indeed, intelligent devices and connected watches are, for the time being, not yet affected by this new service offered by the operator. It can therefore be interesting to look at a connected watch package from another operator to fully enjoy it.

At B & You, physical shops do not exist. Bouygues Telecom’s homeless range does not have all the advantages of the group. In addition, ESIM cannot be requested during a new subscription. Therefore, the new customer who signs an online contract must Order a classic SIM card, Then ask the change to an esim later.

To read also how to find your code Puk Bouygues Telecom and B & You ?

How to activate your ESIM card at B & You ?

Unlike the classic SIM card, the user no longer needs to wait to receive the SIM card at home in order toActivate your ESIM card. Everything can be done remotely, either from the operator’s customer area, or using the application made available. For travel followers, It is not possible to go directly to the store : this service is normally reserved for subscribers from the sensation range of Bouygues Telecom or Bbox customers.

In fact, the activation of ESIM is very easily. After subscription, the user receives a Qr code that he must scan On his compatible smartphone.

Here’s how to activate ESIM from the Bouygues Telecom customer area:

1. Go to the customer area and connect.
2. Select your laptop number and head for the “Change and troubleshoot” tab.
3. Click on “Emergencies and troubleshooting” then “Manage my SIM (or ESIM) card” in the “Emergencies” tab.
4. Follow the procedure by clicking on “Activate my SIM (or ESIM) card”.

Once the mobile data is activated, The subscriber can take advantage of his data envelope leisure. Nevertheless, it is good to know some tips to download the ESIM on his smartphone. On an iPhone, the procedure is quite simple: just go to the settings, then to “cellular data” in order to add a package and scan the QR code to save its profile. The approach is different on a Samsung smartphone, For example.

To activate ESIM on a Samsung smartphone, you have to:

1. Go to phone settings then select “Connections”;
2. Go to the line “SIM card manager” then “Addition of a mobile plan” before clicking on “Addition via a QR code ”;
3. scan the QR code received, save and complete your profile.

Know if its smartphone is 5G compatible

Today, the number of 5G compatible smartphones can almost count on the fingers of the hands. To find out if his phone is part of this small list, it is advisable to type the name of his model on a search engine and to analyze the technical sheet. Be careful however: most 5G phones also exist, at a lower price, in so -called “classic” version, compatible only with 4G.

How much is ESIM at B & You ?

During the commercial launch of ESIM at Bouygues Telecom and in the B & You range, the operator claimed € 30 for any ESIM activation request. A gargantuan sum compared to the rates charged by competition. The operator has visibly returned to reason, since he now claims that 10 €, the classic price.

You must provide costs in the event of purchase of an esim b & you.

ESIM at B & You is charged € 10 in the following cases:

• First activation of ESIM card on the smartphone;
• Passage from a SIM card to an ESIM;
• change of ESIM for another esim;
• Passage from ESM to a SIM card.

Also read how to activate the SIM card from B & You ?

B & You: What are the mobile packages available with ESIM ?

Regardless of the User’s Mobile Package subscribed by the user, ESIM is available with any B & YOU offer. Nevertheless, it is obvious that a mobile package with too little data is probably not the most interesting to fully enjoy the features of this new generation SIM card.

Here are the ESIM compatible packages of B & You:

• Unlimited communications + 100 to 200 MB at € 4.99/month;
• Unlimited communications + 20 GB for € 19.99/month;
• Unlimited communications + 50 GB for € 24.99/month.

In addition to that, promotions are regularly available at B & You, allowing you to enjoy 60 to 100 GB of mobile data for € 12.99 to € 16.99.

The best B & YOU packages for ESIM
Data	20 GB	50 GB
Communications	Unlimited calls, SMS and MMS	Unlimited calls, SMS and MMS
Roaming EU/DOM	Unlimited communications + 10 GB	Unlimited communications + 20 GB
Price	€ 19.99/month	€ 24.99/month

How to use ESIM with a B & YOU mobile package ?

To use the ESIM with a B & YOU mobile package, it is enough, as soon as the ESIM is downloaded and saved on the smartphone, activate your mobile data. The mobile phone will then start looking for the available network and allowing the subscriber to use it without difficulty.

In the event of a problem, it should be verified that the plane mode is not activated, or that the ESM activation procedure took place properly.

Advice from myLittlePackage

Bouygues Telecom does not yet offer ESIM for connected objects such as watches, for example. Nevertheless, the project exists and the operator should soon put himself on the page. It may be interesting to anticipate by now taking a package with enough data. Since the B & YOU packages are without obligation, the user may in any case terminate without cost if necessary.

How to react and adjust an ESIM -related failure at B & You ?

ESIM is a new technology integrated directly into the hardware of the phone, and therefore integrated by the manufacturer in technical equipment. It is therefore more or less preserved from bad blows or even losses unlike a classic SIM card which is often manipulated. It does not mean that she does not suffer from any breakdown: There can obviously be a problem related to ESIM.

What are the techniques to try to resolve an ESIM problem ?

In order to solve a problem related to ESIM, Many small manipulations can allow you to see more clearly. That of diving the phone into rice will not solve anything – unless the smartphone and ESIM have been wet – but a simple restart of the device can sometimes be enough.

What to do in the event of a problem with your ESIM B & YOU card ?

What to do in case of ESIM breakdown ?

1. Restart the mobile phone.
2. Use the total device reset function.
3. Contact the operator’s customer service and be guided.

Read also consult the current failures at Bouygues Telecom

What to do in the event of a phone change for ESIM B & YOU ?

At B & YOU, the QR registration code is valid for life and can be used without limit. So if the user wants to change smartphone, just Disable ESM on the first mobile phone and reactivate it on the new.

The approach to change your phone while keeping your ESIM:

1. Connect to a Wi-Fi network and not via mobile data;
2. Delete the ESIM profile of the phone by going to the settings;
3. Activate ESIM profile on the new compatible smartphone.

ESIM transfer to another phone can therefore be done quite easily. Be careful, however, to be connected to the Internet when deleting the ESIM profile on the old phone.

Delete ESIM profile for confidentiality

In the event of too much breakdown which requires the intervention of a third party, do not hesitate to delete your ESIM profile before leaving your phone. It is indeed Not possible to remove the SIM card, since it is “virtual”.

All about the termination of his ESIM contract at B & You

There is no specific procedure to put an end to his contract with B & You for holders of an ESIM card. In fact, the approach concerning termination is strictly identical to that of owners of a classic SIM card. However, these packages being without commitment, The procedure to end the offer is quite simple and quick.

It is obviously possible to terminate your B & You package, even by having an esim. For this, the following procedure must be followed:

1. Connect to the B & YOU customer area.
2. Go to the “My offer” category.
3. Click on the operator’s termination link at the bottom of the page.
4. Choose the date from which termination must take effect. In the event of the will to terminate immediately, a legal period of ten days exists so that the operator validates the operation.

Good to know, it is not necessary to terminate in the event of a change of operator. Except in exceptional cases, this is the new service provider chosen by the user who takes care of all these administrative procedures.

To read also how to terminate your contract with B & You ?

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