Activate my SIM card

If you have asked for portability From your old number, you will have to wait until the date indicated when confirming the portability by SMS, to which your number will be reachable on your old SIM card.

How to activate your free sim card ?

You are a new customer at Free Mobile ? You have just received your SIM card and you want to activate it ? This tutorial is there to guide you step by step in order to activate your free mobile SIM card without incident.

The Free operator provides you, by post, a SIM card in classic format, which you can transform into nano-sim. Even if most smartphones today accept than nano-SIM, it is always practical to have a conventional SIM if you want to use an old smartphone as a backup phone. It is also necessary that your smartphone is unlocked to be able to accept a SIM card from the free mobile operator. If your smartphone is provided directly by Free, you will not have to worry about it.

Activating your SIM card is very simple. It will only take you five minutes to apply this procedure and take advantage of your new free mobile package.

Note : First, it is necessary to have received your SIM card by mail transmitted from free. If this is not the case, you can check where the delivery of the latter is in your subscriber space, in the “My Orders” tab and “SIM commands”.

Activate your free mobile SIM card

Manipulations to activate your SIM card will be made on your subscriber space. You will therefore need to connect using your eight -digit identifier and your associated password. Once in your subscriber space, you have to go to the “My Orders” tab> “SIM commands” in order to activate your new Free Mobile Package.

To do this, you must display the details associated with your line by clicking on the ” + »To the right of your mobile phone number.

If everything is in order, in the tab that has just opened, you should have steps 1 and 2 validated. All you have to do is click on the link ” You have received your SIM card ? Click here to activate it »».

You will be asked to type the 19 -digit code located on the support of the SIM card.

Free SIM card activation code

Our advices

Your SIM card is now activated and ready to use. Just insert it into your mobile to use it.

When you switch on your mobile phone, you will be asked for a PIN code, the default that provided by Free is “1234”, simple code and easy to remember. But we still recommend that you modify this PIN code later to secure access to your mobile phone line.

Note, when activating your Free SIM card, that it may be necessary to disconnect and then reconnect to your free subscriber space to see the change in status. You will then be able to manage your subscription and orders related to your mobile telephone line.

Last little advice, it is strongly recommended to keep the support of your SIM card, because on it is the PUK code of your card. This code allows you to unlock your SIM card if unfortunately you have entered a bad PIN code several times.

• How to activate free mobile call transfer ?
• How to configure the APN Free Mobile on its smartphone ?
• How to configure your free mobile answering machine ?
• How to contact Free Mobile Customer Service ?
• How to connect to your free mobile customer area and manage your account ?
• How to recover your Rio Free code ?
• How to activate your free sim card ?
• How to terminate your free mobile package ?

Activate my SIM card

Once activated, your SIM card is ready to use. Her default PIN code is the 1234 (we invite you to modify it later).

If you have not asked for portability And that this is a new number, you can immediately insert the SIM card into your phone to take advantage of it (a few minutes may be necessary before accessing all services).

If you have asked for portability From your old number, you will have to wait until the date indicated when confirming the portability by SMS, to which your number will be reachable on your old SIM card.

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Offers and services

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Subscriber space

Prices and conditions

Offers valid on 01/01/2023 subject to conditions, valid in local area according to network coverage and with a compatible mobile. Offers reserved for subscribers residing in the local area or justifying a stable link with the local area, subject to reasonable use of services (see tariff brochure). SIM: 10 €.

Calls, SMS, unlimited MMS excluding short numbers, special, surcharged, and SMS/MMS surcharged. Unlimited MMS unless technical impossibility. Unlimited private use between two individuals. Communications from abroad within the limit of zones covered by the network of partner operators of Roaming and with compatible mobile. Beyond 25GB/month: 0.0019 €/MB Since France, Europe, Mayotte and Reunion and invoicing at the rate in force (see tariff brochure) from the other destinations.

Short, special, surcharged, and SMS/MMS surcharged communications.

4G/4G+ valid in the local area subject to 4G coverage with compatible mobile. 4G: Network being deployed.

Local area: Martinique, Guadeloupe, Guyana, Saint-Barthélemy and Saint Martin (French territory).

DOM: Mayotte, Reunion

Europe: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom (excluding Gibraltar), Slovakia, Slovenia, Sweden, Saint Pierre and Miquelon (SPM: Internet not available).

Destinations included for mobile Internet (Free Caraïbe package): Mayotte, Reunion, France, Europe (Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta , Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom (excluding Gibraltar), Slovakia, Slovenia, Sweden), Canada, Brazil, Mexico, the United States, Alaska, Hawaii, the Virgin Islands Us and Puerto Rico.

1. Unless technical impossibility

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