Do not call a number in 0800 

With AB Plus you are sure to benefit from the best communication cost to the nearest second.

Green number

The number 0800 free or green number is completely free that you phone a landline or a mobile phone in France. Communication costs are therefore the responsibility of the called.

All 10 -digit numbers starting from 0800 to 0805 enter the free 0800 normal category. This issue is particularly indicated in a business approach To receive as many calls as possible. The green number strengthens the image of your business and increases the customer satisfaction.

The AB Plus Greece Number offer

The Interface 0800 pack

You want a free 0800 number simply transferred to a fixed line number or to your mobile.

So you can take advantage of our professional number 0800 offer with an interface allowing you to manage the transfer and reception of your green number as well as to follow call statistics.

With AB Plus you are sure to benefit from the best communication cost to the nearest second.

A green number with SVI

For 20 years, AB Plus has been offering tailor -made vocal server solutions at the best price. It may be one vocal reception Or automatic standard With a choice of service to contact but also much more complex voice applications allowing in particular to interact with your databases.

Benefit from our advice for free to find the most reliable and economical vocal solutions to improve your customer reception.

A Customer Service Nuction

You must receive a number of important calls, we offer many solutions.

For example: the implementation of a monitoring allowing to display in real time the statistics of calls, current calls and queues.

The impact on the staff responsible for telephone reception and therefore on the quality of the reception is considerable !

Another solution to manage a large number of calls is Call balancing Between several remote operators (Planitel).

Do not call a number in 0800 !

The surcharge of numbers is higher from a mobile phone than from a fixed. Some subscribers are nevertheless better lotis than others. Decryption.

Difficult to escape phone numbers or overcrowd mini-messes ! The so-called special phone numbers, starting with 0800 or four-digit, prove to be as useful in calling an after-sales service to have your washing machine repaired, as to reach the human resources department of a company. Thus the Total oil tanker invoices this type of call 0.15 euros per minute. But this price is valid only if you call from a landline phone. If you use your mobile phone, the note will be even more salty. Failing to find an agreement with France Telecom, mobile telephony operators practice different pricing policies, and … the consumer pays full pot. Bouygues Télécom subscribers, in particular, pay the price of special numbers in addition to their package.

Solutions, but not very advantageous

On the Orange side, customer service has advised us not to call special numbers from our mobile: calls to numbers in 0800 are certainly billed according to the rate imposed by the service provider, for example 0.34 euros Minute in the case of a call for the SNCF booking service, but there is the price of a communication outside package, or 0.30 euro per minute. The minute therefore goes to 0.64 euros to book a train ticket ! And we all know the song that always lasts at least a minute: ‘For traffic hours and conditions, type 1; To cancel a reservation type 2, etc. ‘ Orange subscribers can use the Kiosque Services option, accessible from their mobile. There are four -digit numbers, one of which gives access to the SNCF. It is billed 0.34 euros per minute, to which is added the cost of the call, or 0.30 euro. Two minutes of communication therefore equivalent to almost 1 euro (precisely: 0.98 euros). It is indeed cheaper than calling a number in 0800 from a mobile, but the addition remains higher than if you had won your fixed phone. Another solution: opt for the orange pro package which is the only offers of operators combined to include all call numbers.SFR requires an average rate: all special numbers are charged 0.50 euro per minute out of package, whether it is a free green number from a fixed or surcharged phone 0.34 Euro the minute such as the SNCF booking service. We would almost forget that the special numbers have been created in order to offer a single and national rate so that all the inhabitants of France pay a telephone service at the same price !

What is a special issue ?

To date, there are no less than five categories of special numbers: numbers in 0800 (audiotel services, indigo, green numbers, etc.), the numbers called ‘Micro‘ kiosk Or ‘Fai‘ kiosk (Reserved for downloading a service such as a logo or ringtone on the Internet), short four -digit numbers starting with 30, 31, 32, or 36, and finally five -digit numbers of SMS+. In theory, prices vary within each category, depending on the type of service. But in practice, it is difficult to establish a classification according to the activity of the service editor. For example, banks have made the cost of a call to their customer service differently: Crédit Agricole makes an Azure number available to its customers at the price of a local call; Crédit Lyonnais and BNP Paribas invoice the call for the minute (respectively 0.118 euros and 0.12 euros), while a call to the services of Société Générale amounts to 0.34 euros per minute. The whole being valid from a fixed line only, let’s not forget

How is the sending of a surcharged SMS going ?

To receive the weather over five days, just write on your mobile ‘ WEATHER REPORT ‘, followed by the number of his department and the sign +. No need to send several messages. On the other hand, to participate in ‘Chat SMS‘ (increasingly frequent on cable and satellite channels) or Star Academy, you must first register in the chat part of your mobile. This is what we did: in a first SMS, we only indicated our nickname. A few seconds later, we received this mini-message (restranscript… Text): ‘Are you sure to be registered ? For starts and pseudo ac (ESP) DPT (ESP) Sex (ESP) Date of birth (ex: Bob75 m 081280) (price of 1SMS+0.35 e). ‘ Docile, we sent the second SMS requested, while fearing that this information will expose us to an invasion of advertising mail. It was not done and, according to the SMS+ association the fact is still rare. And Bouygues Télécom should soon insert a Stop function stopping the reception of certain SMS. An antispam filter, in a way, which could be very useful to stop exchanging SMS with the spectators of a program, for example. Because once you are registered, your nickname is broadcast on the website and everyone can contact you by SMS

What is an SMS+ ?

They multiply on television, on radio, in advertisements: ‘To participate in our big game, send” competitions “to 12345‘. These five -digit numbers are intended for the exchange of surcharged SMS between the publisher of a service and a mobile subscriber. Since its creation in June 2002, the SMS + association (www.SMS-Plus.Org) which brings together Orange, Bouygues Telecom and SFR allocated around 350 of these numbers, of which almost 210 are active today. The media, telecommunications service operators such as Prosodie, banks, weather are all companies that provide services through these numbers. You can access it regardless of your operator. The prices applied to SMS+ vary from 0.05 euros to 1.5 euros, plus the usual cost of SMS. For example, a subscriber of Bouygues Telecom which sends a text to Who Wants to Be a Millionaire will pay 0.50 euro the mini-message, plus 0.15 the cost of an SMS excluding package or a total of 0.65 euros. The publisher of the service perceives part of the turnover generated by the supercharged mini-messes, the rest being shared between the three operators

Network of resistance fighters

The Radin website (www.radins.com/numeros_moons_chers.PHP) intends to establish an alternative number of numbers to companies from companies. Its database is not very extensive for the moment, and even contains some erroneous numbers. So for Orange, it is advisable to call the old travel number which is content to specify the new surcharged orange number. Damage. There remains a list of useful links, for example to send cheaper SMS, even free we have not tested them ..

The manna of surcharge

Real hen at ?”Golden UFS for operators and service publishers (TV chain, after-sales service, banks, etc.), special numbers brought in some 1.8 billion euros in 2002, according to art. It is the mobile operators who benefit the most: + 14.2 % against only 1.5 % for fixed telephone operators. For its part, the SMS+ association aroused the sending of more than 56 million SMS between January and June 2003, which allowed it to achieve, over this same period, a turnover of around 22 million ‘euros. Building on this success, the three mobile operators launched a multimedia mobile kiosk called Gallery. Available at Orange since June, this WAP kiosk inspired by the SMS+kiosk, allows you to offer paid multimedia services to those equipped with a compatible mobile phone. Bouygues Télécom and SFR should open it dici on October 31