Giant breakdown on the Orange network: reestablishment services

This breakdown was quickly reported by Internet users to the operator, redirected to Orange assistance.

General breakdown at Orange: private France, fixed and mobile France, what happens ?

A breakdown at Orange Private La France from Internet, Fixed and Mobile. Millions of affected users. We are currently collecting information from the historic operator.

Update May 31 at 7 am: return to normal for orange services, the breakdown is set.

According to initial information, the breakdown is assigned to a technical problem in orange infrastructure. The technical teams work tirelessly to identify the exact cause of the dysfunction and restore services as soon as possible. However, given the scale of the breakdown, it is likely that it will take time before the situation returns to normal.

While waiting for the full restoration of orange services, stay patients. Efforts are made to resolve the problem as soon as possible and we will keep you informed of the situation.

You can also contact @Orange_Conseil on Twitter to ask for help or check here if you are concerned.

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Giant breakdown on the Orange network: reestablishment services

This Tuesday, May 30, 2023 afternoon, Panne touched the Orange telecommunications supplier, disturbing the proper functioning of services, including mobile calls.

[Update May 30, 2023 /22 hours] In a tweet published at 8:30 p.m., Orange indicates that its services “are again functional. The Orange network remains under vigilance during the next few hours. »Some Internet users would always encounter difficulties.

You can’t call via The Orange network ? This is normal, a breakdown is currently underway. ” The calls via The Orange mobile network in France are currently disrupted, “said the operator in a tweet broadcast at 5:15 p.m. on Tuesday, May 30, 2023.

“Mobile Internet services are functional. In case of malfunctions, we ask our customers to repeat their calls, ”says Orange.

The teams are fully mobilized to restore services and apologize for the inconvenience caused.

Orange

Repair scheduled for Wednesday “at the end of the morning”

Information has been disseminated in stride to Orange customers. If you are one of them, you have probably received this message – that a reader shared in news.Fr – and entitled “Orange incident: a network failure has been detected”.

“We know that it can be problematic for you and are sorry,” writes Orange in this SMS, adding that a network repair is scheduled for Wednesday May 31, 2023 at the end of the morning ». “Leave your Livebox on,” concludes the operator.

Orange quickly returns to you.

SMS sent by Orange to its customers

Disruptions since the start of the afternoon on the Orange network

According to the Down Detector specialized site, this breakdown is particularly reported since the surroundings of 2 p.m. on the side of Paris, Lyon, Rennes, Marseille, Bordeaux, Brest, Toulouse, Nantes or Lille.

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This breakdown was quickly reported by Internet users to the operator, redirected to Orange assistance.

Emergency numbers can be affected

This breakdown touches all France randomly, confirms Orange to news.Fr, specifying that Even emergency numbers can be impacted, “Limited”. To contact the emergency services, the operator advises to contact 112, “which works normally”, the operator tells us.

Orange France, however, has not brought more details for the moment as to the nature of the breakdown, only confirming that the disturbance concerns “calls via Orange’s mobile network in France “, not SMS or fixed calls, and that” mobile internet services are functional “.

“The origin is being investigated,” said the operator.

More information to come ..

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