Freebox Pop: Characteristics, Test, Reviews and Services included

Take advantage of the Free Package with Unlimited 5G at € 9.99/month with the Freebox Pop

Freebox Pop, ultra fast fiber at € 29.99 per month

Optical fiber at home, at light prices, is the proposal of the free internet service provider. The latter offers its new clientele a small format internet box, for very high speed. The Freebox Pop ESST A complete offer, including the Internet, Unlimited Telephony and TV Services. As often with free offers, the Internet box is available without obligation, with a price sold over a period of one year. What are the proposals for this fiber optic internet box ?

The Freebox Pop, an all -inclusive internet box from € 29.99/month

The Internet Box of the Free Access Provider is an offer that offers TV, telephone and internet services. The clientele has all of these unlimited services, for fluid and efficient use. The Freebox Pop is displayed without commitment and at the price of € 29.99 per month. This price is valid for a year, as a result of which the user pays € 39.99 per month. He benefits from € 10 reduction on his box for twelve months.

With the Freebox Pop, the customer chooses a very large speed internet box. He is trying to enjoy a quick and efficient connection speed on the free network. The latter then offers his internet box with A descending speed of up to 5 Gb/s in shared flows and up to 700 Mb/s in downward speed. This flow flow allows you to connect simultaneously to several devices, and for several uses, without fear of slowdowns or internet cuts.

The Internet offer also includes complete TV services. The customer therefore benefits from access to the new Free TV interface, the free by OQEE TV, which allows you to use certain functions such as direct control or programs recording. The subscriber can Watch nearly 220 TV channels With the decoder of the FREEBOX POP. Among them, many channels are also offered in replay with free.

The Freebox Pop is completed with an unlimited fixed line proposal. The customer has indeed Unlimited calls to the Mobiles de France, Dom but also international countries. Among them, the USA or Canada, to keep in touch with their loved ones in North America. Calls to Fixes de France are also guaranteed. The offer also includes calls to fixes of a hundred destinations abroad.

The Freebox Pop offer is therefore:

• An internet box without commitment at € 29.99/month for a year, then € 39.99 monthly;
• 5 GB/s shared for download, 700 Mb/s in gathering;
• Unlimited telephony to the fixed and mobiles of many countries, France and DOM included;
• Free TV bouquet, or 220 live channels.

Also read calls abroad included with the Freebox offer

Personalize the services of its Freebox Pop with TV options

The Freebox Pop is a small format internet box, which comes with The Pop Player, Free TV decoder. The latter allows you to personalize your TV experience with your Internet box and enjoy optimal views. From the POP Player, the subscriber has a high -performance TV quality but also the possibility of opting for a series of TV options.

POP Player is a connected decoder: It has certain integrated Google services. The customer thus benefits from the Google assistant like chromecast on his decoder directly. Thanks to the latter, the subscriber has access to the Play Store to download the applications of his choice on his interface. He can also take advantage of the voice assistant to order his POP player remotely, for a hand tv experience in the pockets.

With the Player Pop decoder, the subscriber receives a Freebox Pop remote control. The latter possesses From direct shortcuts to three specific interfaces : Free by Oqee TV, to enjoy the TV channels of one click, but also two streaming platforms. The customer finds himself in a gesture on the interface of Netflix and Prime Video. To take advantage of it, however, he must subscribe to a subscription to watch Prime or Netflix with free.

In order to put the entire home for an agreement, either everyone in front of their TV program or their favorite film, Free offers a multi TV option. To take advantage of the multi TV on a freebox, the customer can subscribe to a specific option with his freebox pop. The user then receives A second decoder for € 4.99 per additional month. This requires requesting the multi TV option from its customer area.

Freebox Pop TV services:

• A decoder with integrated Google services, the Google and Chromecast assistant;
• A Freebox Pop remote control with integrated shortcuts to TV Free/Netflix/Prime;
• Optional multi-TV at € 4.99 per month.

Read also take advantage of the multi TV with its freebox pop

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Freebox Pop: Characteristics, Test, Reviews and Services included

Free was one of the first Internet access providers in France. Today it offers a fairly wide range of fixed offers for all subscribers profiles. Five subscriptions are thus highlighted, all accessible with both ADSL and VDSL or optical fiber. In all of these offers, The Freebox Pop acts as an intermediate subscription, both in terms of price and services included. The offer is offered, without commitment, at € 29.99 per month for 12 months, then € 39.99 per month.

Regarding the services included, the Freebox Pop is one of the fastest internet boxes on the market. She allows to Take advantage of 5 Gb/s of downstream flow, shared Between the different connected devices. It also offers a particularly stable Wi-Fi, as well as a repeater included by default. As it is an offer triple play, The subscription also includes television and fixed telephony in its services. The calls are unlimited to fixed and mobiles, and the subscriber can take advantage of 220 channels included as well as replays. In addition to these services, the subscription even allows you to take advantage of the French football championship thanks to the Free Ligue 1 Uber Eats application.

What to remember about the Freebox Pop ::

• A Box Internet + TV subscription + fixed telephony;
• up to 5 Gb/s shared for download;
• € 29.99/month for 12 months, then € 39.99/month;
• Without a commitment of duration.

The content of this page was verified by an editorial expert on the date of 09/28/2022

The Freebox Pop in short

The Freebox Pop is an mid -range internet subscription, capable of meeting the needs and requirements of the vast majority of users. This offer is thus positioned alongside Freebox Revolution and Freebox Delta offers Internet access giant. This is an internet box triple play, therefore also offering advantages in terms of telephony and television.

In addition to connection to the Internet, accessible in ADSL, VDSL or optical fiber, the subscription allows you to take advantage of 220 television channels and unlimited calls to the fixed and mobiles of France. Calls are also unlimited to fixed on more than 110 destinations.

What are the advantages and disadvantages of the Freebox Pop ?

The Freebox Pop allows you to connect to the most efficient technology available, from ADSL to optical fiber. To know what to stick to, it is necessary to carry out an internet eligibility test. The speeds observed vary depending on the internet access technology:

• In ADSL, the offer allows you to reach up to 15 Mb/s for download and 1 Mb/s in remitzers;
• The VDSL allows you to go up to 50 Mb/s in Download and 8 Mb/s in upload;
• The optical fiber, finally, offers up to 5 Gb/s shared in downward flow and 700 Mb/s in pruned speed.

The basic price of the Freebox Pop offer is to € 39.99 per month, But a reduction of € 10 per month for 12 months is generally applied for new customers. Fact, The offer is often accessible from € 29.99/month.

Also read all the Internet offers offered by Free

Freebox Pop: opinion, conditions and characteristics test

Free never stops surprising. The Télécom troubleshooting launched its Freebox Pop in 2020, making it one of the fastest internet boxes on the market. The latter offers many services, both in terms of television and telephony and internet. But what must be remembered from this small case exactly ?

What to know about the Freebox Pop ::

• a subscription triple play including the Internet + TV + fixed telephony;
• up to 5 Gb/s shared for download;
• An attractive price of € 29.99/month for one year, then € 39.99/month;
• Without a commitment of duration and therefore terminated at any time.

Watch out for the concept of shared speed

If Free announces a speed of 5 GB/s with its Freebox Pop, you have to keep in mind that this is a flow shared between several connected devices. By cable, the maximum flow rate is 2.5 Gb/s or 1 Gb/s depending on the port used. In Wi-Fi, the maximum flow rate is 500 Mb/s. It is therefore not possible, on a single device, to take advantage of a speed down more than 2.5 GB/S.

What are the positive opinions of the Freebox Pop offer subscribers ?

As soon as it is announced, the Freebox Pop has become one of the most important internet box offers for free. It allows the Internet access provider to highlight a very efficient flow, as well as complete TV and fixed telephony services, while maintaining an affordable price. Quickly, Internet users were able to share their contents with this Box Internet subscription that Free has been offering for July 2020.

Several qualities clearly emerge from this Free Box Internet subscription. The first concerns Internet connection itself. The offer allows you to enjoy One of the highest levels on the market, as well as stable Wi-Fi. In addition, the fact that the offer is without commitment of duration clearly plays in its favor, as well as the price policy of free. If the latter is not aggressive, it is generally considered just by most subscribers. Finally, it is also necessary to mention the included services, which have something to satisfy the majority of users.

The four main qualities of the Freebox Pop are ::

• its ultra fast internet connection;
• the inclusion of TV, fixed telephony and Uber Eats Ligue 1;
• the offer without commitment to duration;
• reasonable prices.

Also read how to take advantage of Netflix with its free internet box ?

Advantage n ° 1 of the Freebox Pop: Ultra Fast Internet

As soon as it is released, the Freebox Pop was one of the fastest available internet box subscriptions. In terms of performance, this Freebox Pop allows, as a fiber internet box, to make the most of 5 GB/s shared for download. An Ethernet port allows you to enjoy a flow of up to 2.5 Gb/s, against 1 GB/s for other ports.

With Wi-Fi, Free offers a speed of 500 Mb/s for download. The FAI has chosen to highlight the stability of the wireless connection, rather than its speed. In addition, to connect a wireless device to the Freebox Pop, it is not necessary to enter a long and complex code. Just scan a QR code.

Freebox Pop Internet connection in summary ::

• Up to 5 Gb/s shared on all home devices;
• 1 Ethernet 2 port.5 Gb/s;
• 2 Ethernet ports 1 Gb/s;
• Bi-band Wi-Fi up to 500 Mb/s.

That favor between Ethernet ports and Wi-Fi ?

The flows offered by the Freebox Pop Ethernet ports are very important. Better to book these ports for heavy downloads on your computer or on a game console, for example. Conversely, for the streaming, VoIP or web navigation, the rate of 500 Mb/s offered by Wi-Fi is more than enough in the majority of cases.

Advantage n ° 2: the services included, including the Free Ligue 1 Uber Eats application

One of the often necessary elements in this kind of Box Internet subscription is entertainment services. The advantage of the Freebox Pop is that it allowsAccess the Freebox TV bouquet, composed of 220 various and varied channels. In addition, to support this service, the Freebox Pop includes access to the Free Ligue 1 Uber Eats application for its subscribers.

Besides television, Fixed telephony is also part of the services included in this subscription. Free here allows you to take advantage of unlimited calls to France’s fixed and more than 100 destinations in the world. Calls are also unlimited to the mobiles of mainland France.

Many services are included in the Freebox Pop.

What are the different services included in the Freebox Pop offer ?

• TV with more than 220 channels included.
• Many programs available in replay.
• Uber Eats Ligue 1.
• Unlimited fixed telephony to the Fixes de France and more than 110 destinations.
• Unlimited calls to the mobiles of France.

Also read how to access your free customer area ?

Advantage n ° 3 of the Freebox Pop: an offer without obligation of duration

Free is one of the few players in the Internet box market to offer to take out a fixed subscription without a duration. This is a major and highly appreciated asset on the part of consumers. This means that the latter have No justification to provide if they wish to terminate their subscription, Even during the first months of it. Be careful, however, a non -binding box subscription is not free from termination fees. These are € 49, payable with the last invoice.

The benefits of having a non -binding Internet box subscription are ::

• Reduced termination costs;
• the possibility of changing ISA at any time;
• Simplified termination without justification at any time.

Even fixed costs of € 49 can be canceled in some cases. However, we must be able to advance a legitimate reason for termination, such as a situation of illness, disability or over -indebtedness.

Take advantage of the Free Package with Unlimited 5G at € 9.99/month with the Freebox Pop

Freebox Pop subscribers can, if they wish, subscribe to the 5G package from free. For the price of only 9.99 euros per month, and always without commitment, it is possible to take advantage of an unlimited package both in communications and in mobile data.

Advantage n ° 4 of the Freebox Pop: a reasonable price for everyone

Compared to other internet offers from the various competitors, the Freebox Pop is not particularly expensive. Its full price is € 39.99 per month, a reasonable sum in view of its technical characteristics and the many services included.

In addition to that, the price of the subscription is often reduced the first year. Consumers who subscribe for the first time this subscription can take advantage of it for only € 29.99 per month. This discount of € 10 per month is generally very appreciated.

In terms of price, the Freebox Pop is offered to ::

• € 29.99 per month in the first year;
• € 39.99 per month later.

Also read what are the best cheap internet boxes on the market ?

The negative feedback from subscribers concerning the Freebox Pop

Despite all the qualities that have been put forward, The Freebox Pop also suffers from some faults that Internet users have emphasized. These faults are mostly shared with other free internet box subscriptions. This concerns the ADSL versions of the offer, often less stable and offered at the same price despite a lower quality of service.

In addition, Free did not see fit to include Canal+ or Netflix, services however present in the Freebox Revolution and Delta. Finally, you must also mention customer service, often pointed out for its lack of efficiency.

What are the faults often pointed out about the Freebox Pop ?

• ADSL and VDSL at the same price and much less stable.
• No VOD service included in the offer.
• No Wi-Fi 6.
• Customer service difficult to reach.

Weak point n ° 1 of the Freebox Pop: ADSL and VDSL connections

The first problem encountered by the Freebox Pop is that the ADSL and VDSL versions are generally disappointing. Thus, if an ADSL connection can in theory offer flows up to 15 Mb/s, in fact, Free offers an average of 8.6 Mb/s, For a latency of 47.93 milliseconds. Thus, the services included lose in quality. Indeed, to maintain HD TV or quality sound on telephony, Free must maintain its flows beyond a certain threshold.

In addition, as soon as there is multiplication of uses and the number of devices connected to the Internet box, the flow drops sharply, which even more limits possible uses. In the event of a problem, it is recommended testing your internet speed.

Average performance from Free in ADSL ::

• 8.6 Mb/s for download;
• 0.63 Mb/s in Téléversation;
• 47.93 Milliseconds of Latence.

The degradation of the ADSL and VDSL network

Free is not necessarily to blame with regard to the weaknesses of ADSL services. On the one hand, it offers one of the best average speeds in this area, and on the other hand, the network used for these connections is deteriorating. To this must be added more and more important data exchanges on the Internet. The ADSL logically gives way its place, gradually, to the fiber optics.

Weak point n ° 2: no service of streaming Video included with the Freebox Pop

Free offers SVOD services in its main Internet offers. The Freebox Revolution, accessible from 19.99 euros per month, offers TV by Canal Panorama, for example. The Freebox Delta includes access to Netflix and Amazon Prime Video, for 49.99 euros per month. The Freebox Pop, whose pricing grid places the subscription between the two offers aroused, in any case during the first year of membership, do not embark any of these services.

This absence of a streaming platform is all the more disappointing since the POP player which accompanies the Internet box is compatible with many current standards for take full advantage of the cinema at home : Dolby Vision, HDR, Dolby Atmos, 4K, etc. The user can still look at this content, but must subscribe in parallel, which drastically increases the amount of the final invoice.

To read also how to move your free internet box ?

The absence of Wi-Fi 6, the weak point n ° 3 of the Freebox Pop

What could be surprised as soon as the Freebox Pop to the public is the absence of Wi-Fi 6 with the Internet box. Free offers Wi-Fi 5 only, allowing a flow rate up to 500 Mb/s, While Wi-Fi 6 can climb up to 700 or 800 Mb/s.

For Free, such technology was not relevant to integrate. However, some users, especially on a laptop, regret this absence, because Wi-Fi 6 would have saved a little more time on ever heavier downloads, and therefore always longer.

However, Free includes in his offer a Pop Wi-Fi repeater, In order to extend the wireless connection to all the rooms of the accommodation, for people living in large dwellings.

Wi-Fi 5 technology is sufficient ?

The maximum speed of 500 Mb/s with Wi-Fi 5 technology is generally more than sufficient for smartphones, since even high-end devices are not necessarily compatible with the Wi-Fi 6 standard. If a device requires faster connection, just connect it via an Ethernet cable at the Freebox Pop.

Free Customer Service: Weak point n ° 4 for Freebox Pop subscribers

One of the weaknesses of Free, which is also shared with many internet access providers, is the quality of its customer service. Often pointed out both by subscribers and by consumer associations, free customer service, it seems, lack of efficiency in processing subscribers’ requests, in particular with regard to terminations.

Is Free Customer Service of good quality ?

These are often associated with Equipment billing problems or with very long treatment deadlines. In order to avoid this kind of problem, you must be careful to clearly formulate your request by phone, and to make sure to return well, without waiting, all the equipment made available by free.

Read also terminate your Freebox subscription

Summary and final opinion on the Freebox Pop

The Freebox Pop of Free is a very complete internet offer in many ways. In terms of performance, this is one of the offers offering the best internet connection flows. A single device can benefit, as much as possible, 2.5 GB/s of flow. The TV service and telephony are also very rich and free proves his confidence in his product by offering a subscription without commitment of duration.

However, the subscription comes with some faults: absence of a platform for streaming Video included, unimportant customer service or unstable and low ADSL. It would therefore seem that freebox pop is rather interesting with optical fiber, ideal for enjoying very important flows, even on several devices connected simultaneously.

The main reviews concerning the Freebox Pop
Positive opinions	Negative opinions
An efficient and stable Internet connection	Problems with ADSL connections
Complete TV and telephony services	No SVOD service included
Without a commitment of duration	No Wi-Fi 6
A reasonable price	Not always efficient customer service