Freebox Pop: Everything you need to know

Freebox Pop is one of the best internet boxes on the market. The opinions are unanimous: the most recent freebox, released in 2020, is full of services and it has an excellent value for money.

The Freebox Pop

Freebox Pop is one of the best internet boxes on the market. The opinions are unanimous: the most recent freebox, released in 2020, is full of services and it has an excellent value for money.

The results of our Freebox Pop test

Good points

• Its fiber flow up to 5 Gb/s
• The Android TV decoder
• Wi-Fi 6 compatibility and the rehearsal included
• The Free 5G package at half price

Negative points

• A very fast flow. but shared
• Its monthly price the second year

Canal+ offered 6 months

• Fiber 5 Gb/s
• 182 TV channels
• Fixed and mobile calls
• Without engagement
• Wi-Fi 6

for 12 months, then € 39.99.

Canal+ offered 6 months

• Fiber 5 Gb/s
• 182 TV channels
• Fixed and mobile calls
• Without engagement
• Wi-Fi 6

for 12 months, then € 39.99.

More complete than the Freebox Mini 4K, more modern than the Freebox Revolution and cheaper than the Freebox Delta, the Freebox Pop is undoubtedly the most attractive of all free internet offers. She has all the ingredients to seduce the greatest number.

�� Freebox Pop: an exceptional fiber flow

In this part of the Freebox Pop opinion, we will analyze the speed, the performance of the Internet connection as well as the Wi-Fi features of the Freebox Pop.

An ultra -fast start. but shared

The Freebox Pop is to be considered as a mid -range internet box. However, it displays exceptional fiber optic flows: up to 5 Gb/s for download and 700 Mb/s in sending files. To locate it, know that this is the third fastest internet box. Speeds that perfectly respond to the Free Creed which is to offer the best flow rates to its subscribers.

But, to be totally honest, it will be specified that the maximum flow of 5 GB/S is a shared descending speed: with up to 2.5 Gb/s on an Ethernet port, 1 GB/S on two Ethernet ports and 0, 5 Gb/s. This means that in the best of cases, free subscribers will not be able to have more than 2.5 GB/s on a device. Which remains one of the best fiber flow rates on the market !

Another important clarification: the downhill flow and the amount of flow displayed by Free are theoretical connection speeds. But, once again, rest assured, of all internet access providers, Free is theoperator who delivers the best fiber flow rates. And, it is verified from year to year. So, if you want to have an ultra-fast internet box at a price that remains attractive, the Freebox Pop is made for you.

If you are not yet eligible for free fiber, you will have to fall back on the freebox pop version Adsl. In this hypothesis, the Freebox Pop has less interest. Because, with XDSL technology, all internet boxes have the same theoretical speed, namely up to 20 Mb/s in ADSL and up to 95 Mb/s if you are eligible for VDSL.

Wi-fi performance at the top

In terms of wireless Internet, Free promises a quick and reliable connection, even with a large number of connected devices, thanks to the MU-MIMO technology, which allows a Wi-Fi router to communicate with several wireless devices simultaneously. This considerably reduces the waiting time for each device and allows you to obtain a much more efficient wireless network.

In addition, to connect to Wi-Fi to the Freebox Pop, it’s very simple. Just scan a QR code displayed on the small server screen. The whole is also controlled by the Freebox Connect application in order to configure wireless use: time slots, filtering..

These are not the only advantages of the Freebox Pop in Wi-Fi. Indeed, with the most recent freebox, A Wi-Fi repeater is included in the offer. This allows Freenautes to extend the Wi-Fi connection throughout accommodation. Additional equipment that perfectly responds to a major concern of the fixed Internet subscribers, namely the improvement of the Wi-Fi coverage of their home. In addition, the intelligent functions of this Wi-Fi repeater allow him to automatically connect to the best frequency band. And, to top it all, its installation is automatic. So just connect it to use it.

Finally, and this is good news: when it was not when it was launched, the Freebox Pop is now Wi-Fi 6 compatible. An advance that allows the Freebox Pop to have an improved 40% Wi-Fi flow and to support a large number of devices connected at the same time without slowing performance.

The Freebox Pop seduces you but you don’t know if you are eligible for free fiber ? The best way to know it is to carry out an eligibility test.

�� A new TV experience with the Freebox Pop

With the Freebox Pop, the Freenautes undoubtedly have one of the best TV bouquets that it is possible to have with an internet box. Indeed, Freebox Pop subscribers have access to 220 TV channels. It is more than other operators who offer 140, 180 or, at most, 200 television channels. But, you will see that it is not so much on the TV bouquet as the Freebox scores points.

Fill up on series with Freebox Pop

If Freebox Pop is one of the most attractive internet boxes on the market, it is also because it includes several small bonuses for subscribers, and especially in terms of TV content. Indeed, Freebox Pop customers benefit from several on -demand video services offered (One year of free subscription to Canal+ series, 6 months of Amazon Prime and 3 months offered for Disney+)). What to spend some pleasant evenings in front of your TV watching series.

Finally, and this is a privilege of which only Freebox subscribers can benefit: they can benefit without any additional cost from theFree Ligue 1 Uber Eats app To follow the best moments of the French football championship in quasi-direct.

Good to know : Until October 31, 2023, the Canal subscription+ (with Canal+, Canal+ Box Office, Canal+ Large Screen, Canal+ Sport 360, Canal+ Series, Canal+ Docs, Canal+ Kids and Apple TV+) is Included for six months With the Freebox Pop (then € 27.99/month with commitment 12 months)

The TV OQEE by free interface

In terms of entertainment, the Freebox Pop package has under the hood thanks to the new TV interface Oqee by free which has many features: replay, direct control, start-over (return to the start of the program), 100 hours of recording via a digital hard drive or even video on demand. Important precision: for the first time with Free, you can find all your television on smartphone or tablet, thanks to the OQEE by free app.

The Freebox Pop is not just a new TV interface, it is also a new TV decoder, the POLYER POP, Google TV compatible, which allows Freenautes to access their favorite applications directly on their television. Another possibility at the time of subscription, Freebox Pop customers can replace the POP player with a 4K Apple TV decoder (€ 2.99/month for 48 months for purchase). They can also equip it as part of theMulti-TV option (But this time at a price of € 6.99/month for 24 months), just like a second POP player (€ 4.99/month).

�� Call without limit with the Freebox Pop

While many Internet boxes simply include Unlimited calls to fixed In mainland France, as well as to Europe, the French overseas departments and a hundred other destinations abroad, the Freebox Pop goes further and allows you to telephone without limit, or almost. Indeed, with the most recent freebox, the Unlimited calls to mobiles are also included, in mainland France, of course, but also to the French overseas departments.

The Free Price Free Package for Freebox Pop subscribers

This is one of the strengths of the Freebox Pop that can make all the difference. With the Freebox Pop, subscribers have a huge advantage: the Free 5G package is half price. For only € 9.99/month (Instead of € 19.99/month), Freebox Pop customers are thus encouraged to choose the operator’s “all unlimited” mobile package (unlimited calls and SMS/MMS, but above all unlimited internet on the network 4g/5g of free).

�� Freebox Pop equipment: between design and performance

With its two round and mini boxes, the Freebox Pop pleasantly surprises by its design. Free has treated the aesthetics of its server and its Pop player which integrate perfectly inside a accommodation, unlike many internet boxes that you rather want to hide because they lack elegance. Nevertheless, the equipment of the Freebox Pop is not content to seduce by their design. With the Freebox Pop, the performances are also there.

Let’s start with the Freebox Pop server, the modem, which is a Small technology nugget, Despite the absence of Wi-Fi 6. The Server Pop, equipped with MU-MIMO technology and three Ethernet ports (1 port of 2.5 GB/S and 2 ports of 1 GB/S), still displays attractive performance and the Wi-Fi 5 Standard remains still very competitive. In addition, the Freebox Pop Server automatically generates a CT QR code in order to connect to the Wi-Fi of your home more and quickly. A little more practical.

Now let’s go to the TV decoder of the Freebox Pop. We saw it higher in the television part, the POLYER POP offers a large number of features, like the start-over. But, if the pop player is also interesting, it is because it turns under Android TV And its procession of services made in google, namely the play store and the integrated chromecast function. In addition, he leaves nothing to chance from a technical point of view. The Pop Player is indeed 4K HD compatible with Dolby Vision, Dolby Audio, DTS HD, Dolby Surround 5.1 and compatible Dolby Atmos. It is therefore one of the most advanced TV decoders that it is possible to find on the Internet box market.

Finally, Free insists on the responsible side of the Freebox Pop. “From its size to its packaging, including its delivery method and recycling, everything has been designed to make freebox pop an eco-responsible product,” said the operator on his site. Who specifies: “Designed to have a minimum lifespan of 10 years and to consume 40% less energy than other Freebox, while being 5 times more powerful, the Freebox Pop is part of a process of fighting against planned obsolescence “. This is the minimum for a box that is very recent. The effort still deserves to be underlined.

�� What to know before subscribing the Freebox Pop

When you subscribe an internet box, you have to pay attention to the price and services that are included in the subscription. But not only. At all operators, there are also additional costs and/or support by your operator of certain costs. It is good to know them. Because, they can influence the choice of an internet offer rather than another. And, Free is no exception. So here is what awaits Freebox Pop subscribers:

• Setup fees : 49 €
• Service closing costs: 49 €
• Pop Wi-Fi repeater: made available free of charge during the subscription, but billed € 10 if the request is made later

• Refund of the former operator’s termination fees: Until 100 €

Freebox Pop: Everything you need to know

Compare the Freebox Pop to other Freebox and subscribe in a few clicks !

Announcement – Papernest Service Partner of Free (number: 3244)

The Freebox Pop, the latest Free Internet box, is a high -end offer that is full of features. This new box offers an ultra-fast internet connection, a 4K image quality, a Android TV 9 player and a full telephony offer. In this article, we will present everything you need to know about the Freebox Pop.

Presentation and characteristics of the Freebox Pop

What is freebox pop?

The Freebox Pop is an internet box offered by Free, which is distinguished by its high performance. This is available in version Optical fiber or ADSL According to user eligibility.

In fiber optics, the Freebox Pop can reach flows going up to 5 gbit/s for download and 700 Mbit/s in sending files, with theoretical speeds reaching up to 2.5 gbit/s with an Ethernet port. Free is considered one of the operators offering the best fiber flow rates on the market.

ADSL, The Freebox Pop is comparable to other Internet boxes, with a theoretical speed of reaching up to 20 Mbit/s in ADSL and up to 95 Mbit/s in VDSL.

The Freebox Pop also includes the Wi-Fi 6 which offers flows up to 2 times faster than in Wi-Fi 5, as well as the MU-MIMO technology For better simultaneous communication from the various devices. A Wi-Fi repeater is included in the offer to extend the Wi-Fi connection throughout the house.

The Freebox Pop is the smallest box designed so far and won the Red Dot Award Prix: Product Design For its elegant and refined design.

THE price of the Freebox Pop is to € 29.99/month for one year, then € 39.99/month. This internet box is without obligation.

In summary, the Freebox Pop is a compact, elegant and efficient optical fiber internet box, offering rapid and reliable Wi-Fi.

Connecting your mobile devices to your Wi-Fi is super easy ! All you have to do is scann the QR code that appears on the Freebox Pop Server, and hop, you are connected ! No need to manually enter a Wi-Fi code, it’s automatic.

What are the features included in the Freebox Pop and the possible options ?

The Freebox Pop offers many features and options to its subscribers to access various content.

TV & streaming bouquet:

The TV bouquet included in the Freebox Pop is most complete on the market, with More than 220 channels available, thus surpascing the offers of other operators. Subscribers also benefit from several bonuses such as One year subscription to Canal+ series, 6 months free to Amazon Prime, and 3 free months in Disney+, renewable at preferential rates.

Free Ligue 1:

The Freebox Pop also offers The Free Ligue 1 application To follow the highlights of the French football championship, included in the offer at no additional cost.

Oqee by free:

The new TV interface Oqee by free is also available, offering many features such as replay, direct control, start-over, recording via a digital hard drive for up to 100 hours of content, and the video on demand. The Oqee by Free application allows users to find their television on their smartphone or tablet.

POLYER POP or Apple TV 4K:

The Freebox Pop also includes a new TV decoder, POLYER POP, Compatible with Google TV. Subscribers can replace this decoder with a decoder Apple TV 4K for an additional cost of € 2.99 per month for 48 months. It is also possible to equip a Additional TV box To allow each family member to watch a different program, with an additional cost of € 4.99 per month.

Freebox Connect:

Finally, The Freebox Connect application allows subscribers to manage their internet network with ease. Users can modify the safety key to their network, activate or deactivate the Wi-Fi connection of their box, activate the plane mode, check the speed of their internet connection, etc. This application is Available for free on the app store or on Google Play.

The Freebox Pop + Mobile offer

The Freebox Pop is a Quadruple play offer complete, which brings together internet access, television, fixed and mobile telephone services in a single offer.
Free customers who subscribe to this offer can benefit from the Free 5G package at reduced price, For 9 € 99/month instead of 19 € 99, which includes unlimited calls and SMS/MMS in France and to several destinations (DOM, US, Canada, China and to fixed +100 destinations), as well as a volume of data from data 210 GB compatible with the 5G network free.

It should be noted that the Freebox Pop subscribers also have the Possibility to choose other mobile packages of free such as the € 2 package or the Free 110 GB package.

All procedures related to Freebox Pop

How to subscribe to the Freebox Pop offer?

To subscribe to the Freebox Pop offer, the subscription process is simple:

1. Contact Free: For information on available offers or ask questions, it is possible to contact Free by phone or using their website.
2. Check the eligibility : Subscription to the Freebox Pop offer requires a fiber optic connection. Therefore, it is important to check the eligibility of your address using the eligibility verification tool available on the Free website.
3. Choose : Once you have verified your eligibility, you can choose the offer that best meets your digital needs. Several offers are available, each with separate features.
4. Provide personal information : To finalize your subscription, you must enter your personal information, such as your name, address and payment method.
5. Confirm the subscription : Once all the information has been provided, you can validate your subscription to the Freebox Pop offer.

After validating your subscription, Free will send you the Internet box and the TV decoder at your address within a specified period. You will then have to follow the instructions provided in the installation manual provided with the box to connect your equipment to the Internet.

How to terminate your Freebox Pop subscription?

To terminate your Freebox Pop subscription, you have to:

1. Connect Free.
2. Go to the section ” My subscription “ In the menu at the top of the page.
3. Then select “Manage my subscription”.
4. In the “termination” section, choose “I terminate my freebox subscription” And follow the instructions On the screen to confirm your request.

It is also possible to Contact Free Customer Service by phone at 1044 To get help and terminate your subscription.

Termination fees may apply according to your contract. It is also necessary to return the equipment (the box, the cables, the remote controls, etc.) within 15 days of termination to avoid additional costs.

Assistance linked to Freebox Pop

Frequent breakdowns related to freebox pop

The Freebox Pop is blocked on Step 2 or displays a red point

If your Freebox Pop is blocked in step 2 or displays a red point, it means that Vour server pop fails to connect to free equipment, which prevents you from taking advantage of your Internet and television services. The first thing to do is Check all connections by referring to the installation guide. If the problem persists, it is recommended to Contact free assistance services for additional help.

The Freebox Pop does not light up

If your Freebox Pop does not light up, the first thing to do is Check if light witnesses are displayed on the Freebox Pop case. Then you have to Check the connections (Refer to the installation guide provided with the box). If the problem persists, you can Try to unplug and reconnect the Freebox Pop on another electrical outlet.
If these measures do not solve the problem, Contact Free Assistance Services.

Freebox diagnosis, online assistance site and customer service contact

If you encounter other problems with your Freebox Player Pop, several options are available to you to get help.

• First, you can use The diagnostic tool available on your POP player or from the OQEE by free application. This tool makes it possible to analyze the different parameters of your Freebox server and to detect a possible anomaly.
• If necessary, you can also access Free online assistance From its website. Different themes are pre -selected to guide you to solving your problem, whether for mobile, box or accounts and services. Let yourself be guided by the proposed instructions.
• Finally, if your problem persists and you are a Freebox Free subscriber, you can Contact Free Customer Service by dialing 3244 From a free line. This line is free for free subscribers and customer service advisers will be able to help you solve your problem or provide you with additional assistance if necessary.

Install and configure the Freebox Pop

Here is Two practical videos who will help you install and configure your Freebox Pop step by step, whether you are connected fiber or ADSL.

Install the Freebox Pop Fiber

Install the Freebox Pop Adsl

Install your pop player

If you want to install your POP player, follow these steps:

1. Check that your Freebox Server is in working order assuring you that the Light witness is lit in white.
2. Place it Freebox Player near your TV. Afterwards, Connect the HDMI cable Supplied between the HDMI port of the Freebox Player and an HDMI port on your TV.
3. Connect the power supply On the Power Port of the Freebox Player and on an electrical outlet.
4. Turn on your TV on the corresponding HDMI channel to start the initialization of the Freebox Player. Follow the instructions on the screen And wait for any updates.

The advantages and disadvantages of the Freebox Pop noted according to the reviews

User opinions on Freebox Pop are shared with regard to its advantages and disadvantages.

Some of the advantages include a Reactive customer service, an affordable subscription, an broadband internet connection, as well as free access to the streaming service oqee by free. In addition, the Freebox Pop offers a Compact high-end equipment, a very elaborate TV OQEE interface, 4K compatibility with the POP player, as well as double fiber and ADSL compatibility, with a free Wi-Fi repeater included.

However, there are also disadvantages reported by users, such as a unconvincing customer service, frequent equipment dysfunctions, sometimes long installation, disappointing amount and low connectivity. In addition, the Remote control with simplistic design and dirty coating can also be considered as a drawback.

However, despite these drawbacks, the Freebox Pop remains an interesting option For those looking for an internet subscription with a good value for money and high-end equipment, Which makes her one of the best internet boxes on the market.

Faq

What are the characteristics of the Freebox Pop?

The Freebox Pop is offered at a price of € 29.99/month for a year then € 39.99/month and offers an ultra-fast internet connection up to 5 Gbit/s, a high definition TV with more than 220 channels as so Innovative features such as remote control with integrated voice assistant and WiFi 6. It is compatible with fiber and ADSL.

What are the TV channels and the streaming services available with the Freebox Pop?

The Freebox Pop allows access to more than 220 TV channels as well as access to Netflix popular streaming services, Video, Disney+ and YouTube Prime (free for a period and available as an option).

What is the internet debit offered by the Freebox Pop?

The Freebox Pop offers an ultra-fast internet speed of up to 5 GB/s for a fluid and efficient online experience.

Updated on July 19, 2023

Project manager assistant