Auchan Telecom

Auchan Telecom is an EI Telecom brand license (Euro Information Telecom) and the Auchan group, the large distribution chain. In 2013, faced with a significant fall in its number of subscribers, spent in two years from 200,000 to 150,000, the Auchan group preferred to yield its mobile phone activity. Competition of newcomers such as Free, Sosh, Red, B & You, with cheap and non -binding packages is largely responsible for the decline of Auchan Telecom, which had never garnered profits in 6 years of existence. Now operated by EI Telecom, which is the 5th French operator and the first virtual operator with more than 1.4 million subscribers, Auchan Telecom can rely on the brand’s network of stores and on online sale for Marketing its plans.

Auchan Telecom, who are we ?

Auchan Telecom is an operator service Bouygues Telecom Business – Distribution, in partnership with Auchan Groupe

About Bouygues Telecom Business – Distribution

Bouygues Telecom Business – Distribution is the 5th Telecom operator in France and the 1st alternative operator on the market with 2 million customers. Full MVNO, owned by Bouygues Telecom Business – Distribution has been present on the market for over 10 years with the ambition to provide very high quality service to its customers.

About Auchan Group

Tenth distribution group worldwide, the Auchan group is present in 12 countries and employs 287,000 employees. It is organized in 5 major trades: hypermarkets (709 integrated stores and 38 in management mandates, partners and franchises), supermarkets (786 integrated and 1735 in franchises or partners), commercial real estate (Immochan), bank (Oney Banque Accord), and e-commerce, to which are added other activities and growth relays.
The group’s vision is to improve the purchasing power and the quality of life of the greatest number of customers with empowered, professional, passionate and considered employees. Auchan France, hypermarkets Auchan group hypermarkets in France, has 127 hypermarkets in France which welcomed 289 million customer visits in 2012.

Auchan Telecom guarantees

Secure payment

Payment facilities: Your online purchase is completely secure:

The contact details of your credit card are encrypted thanks to the SSL (Secure Socket Layer) protocol and never transit clearly on the network. Payment is directly made to the bank.

In addition, Auchan Telecom adopted the 3D Secure. For more security in your online payments, information independent of your bank card is demated to you during the validation of your order.

Auchan Telecom has in no way access to your bank details and does not keep them on its servers. This is why they are asked for each new transaction to you on our site.

Quality customer service

Advisers reached from Monday to Saturday from 8 a.m. to 10 p.m., excluding holidays.
You can ask your questions to our advisers: 0 969 360 200 (call not surcharged)

Auchan Telecom

• Who are we ?
• Refund offer
• Follow my order
• Mobile configuration
• Adapted to handicaps
• Customers’ opinion

Business

• legal information
• Manage cookies
• Accessibility: non -compliant
• Personal data policy
• Prices brochure | CGS | Cgvad

Contacts

• Contact us
• Faq
• Customer service for deaf and hard of hearing

Auchan Telecom is a service of the operator Bouygues Telecom Business – Distribution.

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Auchan Telecom

True to the policy of the eponymous group, Auchan Telecom is a virtual operator oriented towards economic and modular mobile plans. Auchan Telecom is operated by EI Telecom, the market leader of virtual operators, and uses 2G/3G and 4G networks of Orange, SFR and Bouygues Telecom.

Auchan Telecom’s mobile network

Auchan Telecom is a virtual operator, which must therefore use the existing networks not belonging to it. In this case, Auchan Telecom ensures its connections via the 4G networks of Orange, Bouygues Telecom and SFR. When subscribing to your mobile plan at Auchan Telecom, you have no choice of network. But if you have difficulty capturing 4G at home, you can request a network change by contacting Auchan Telecom customer service. You will thus be oriented towards the one that offers the best performances in 4G at your address.

The Auchan brand, the EI Telecom service

Auchan Telecom is an EI Telecom brand license (Euro Information Telecom) and the Auchan group, the large distribution chain. In 2013, faced with a significant fall in its number of subscribers, spent in two years from 200,000 to 150,000, the Auchan group preferred to yield its mobile phone activity. Competition of newcomers such as Free, Sosh, Red, B & You, with cheap and non -binding packages is largely responsible for the decline of Auchan Telecom, which had never garnered profits in 6 years of existence. Now operated by EI Telecom, which is the 5th French operator and the first virtual operator with more than 1.4 million subscribers, Auchan Telecom can rely on the brand’s network of stores and on online sale for Marketing its plans.

Packages in accordance with Auchan’s vocation

Auchan is above all a large distribution group, through various brands: the hypermarkets Auchan, Décathlon, Leroy Merlin, baker, etc. Its price policy oriented towards low -cost offers intended for all audiences also applies to mobile plans. The packages are modular, in particular with options of data, reports of minutes and calls abroad.