How to subscribe to the fiber 

Download the MySOSH application now to find your customer area on your mobile (consult and pay your bills, follow the details of your consumption, etc.)

Sosh helps you in your fiber installation

Find here all our tips for installing your livebox fiber and enjoying all your orange services as soon as possible: Internet, TV.

Internet and Livebox

Connect the optical cord to the optical wall outlet

Install your Livebox 5

Debit

Decoder and TV

Connect your decoder to your TV

Connect your decoder when it is far from your livebox

Find all your TV services

Activate your TV channel duties via the Canal Customer area

Appairer your remote control

List of error codes displayed on your TV screen

WiFi cover, phone

How to connect WiFi equipment to its Livebox ?

Associate an HD phone with your Livebox 5

Associate an HD phone with your Livebox 4

Intelligent wifi: presentation

Check the connection of your equipment

Our solutions

In case of failure

Household your equipment and services orange at home in a few clicks

Help and contact

Find all of our solutions to solve your online problems with our tutorials, our solutions in 1 click or on the Sosh support forum.

Mysosh

The application to manage your contracts, help you out and contact us.

Download the MySOSH application now to find your customer area on your mobile (consult and pay your bills, follow the details of your consumption, etc.)

How to subscribe to the fiber ?

It promises its users a fluid navigation and a much faster internet speed than with ADSL technology. It allows you to enjoy HD TV as well as a better game experience, among other things. If you also want to benefit from these advantages, you will have to take out a fiber offer.

steps to follow

Check that your accommodation is eligible for fiber

Before subscribing to a fiber offer, check that your accommodation is well eligible for fiber. To do this, you must carry out an eligibility test. Just enter your address to find out if your neighborhood or sector is equipped with fiber. In the case of a building, if the building is fiber, all the floors are also.
Test your fiber eligibility

You are eligible

If you are eligible for fiber, you can subscribe to the offer. The Sosh fiber offer allows you to enjoy very high speed internet on the Orange network, up to 300Mbit/s for download and shipping. Thanks to the SOSH box, you benefit in addition to unlimited calls to the Metropolitan France fixed, DOM and more than 100 international destinations. All without commitment.
Subscribe to the Sosh Fiber Box offer

You are not eligible

• The first is to develop the network in a given district or sector.
• The second aims to connect a particular building after validation of the connection to the general meeting.
• The last step is to install the fiber in the accommodation.

How to subscribe to Sosh’s fiber offer ?

After checking that your accommodation was eligible for fiber, you can choose the additional options you want to benefit from; For example, the Orange TV decoder option that allows you to watch TV. Click on Continue and enter the essential information (identity, email address, etc.)). Validate and adjust your basket.

How to be connected to the fiber ?

Your building is already equipped with fiber and you want to enjoy it ? In your Sosh fiber subscription course, you can request the connection of your accommodation to fiber. Make an appointment so that the technician comes to install the socket in your accommodation, in the space of your choice – generally close to multimedia equipment (SOSH, TV, computer box, etc.) is also online. The intervention can take up to a maximum of 3 hours. At the end of the connection, all you have to do is connect your equipment to the socket and to instantly enjoy all the advantages of the fiber.