FAQ on the verifiable parental agreement – Epic Games, Fortnite: Epic Games intensifies a little more parental control! MCE TV

Fortnite: Epic Games a little more intensifies parental control

If you do not click on the link in the email to provide your authorization, your child will always be able to play games held by Epic without having access to the features mentioned above.

Parental agreement for EPIC accounts

Confidentiality legislation may require the agreement of a parent or tutor before allowing minor players to access a game or online service that collects personal data. To comply with these laws, we must verify if the person authorizing their child to access these services is indeed an adult person.

Your email address was communicated to us by a child who created an EPIC account. An Epic Games account allows access to games and services like Fortnite, Rocket League or Fall Guys, as well as other games and services not managed by Epic Games via connection to their EPIC account. Because of the age of your child, his account is a limited account, that is to say that it does not allow him to access certain content and functionalities as long as you have not provided your agreement, or that your child has not reached the legal age of digital consent of your region.

Here is a list of deactivated features:

  • Communicate with other players via vocal chat or free textual cat
  • Buy objects with money
  • Download games that are not held by Epic
  • Receipt of recommendations based on past activity
  • Receipt of marketing offers by e-mail and push notifications
  • Exchanges in Rocket League
  • Use the “Connect with Epic” option, including the association of accounts with certain external services (websites, applications. ))
  • Choose personalized nicknames
  • Use two factors by SMS

The email you have received contains a link that will redirect you on your browser to a process allowing you to provide your agreement in your child’s place, and to establish parental control parameters. At the course of this process, you will be asked to confirm your relationship with the child (or your status as a legal guardian) and to prove that you are an adult.

If you do not click on the link in the email to provide your authorization, your child can always play Fortnite, Rocket League, Fall Guys and other games held by Epic without having access to the features mentioned above.

If you want to delete your child’s account, please connect and follow the instructions described in this article.

Why do I have to give my authorization so that my child can access this service ?

If a player indicates that he has less the age of digital consent of his country, the legislation relating to confidentiality may require the agreement of a parent or tutor before allowing them to access a game or online service which collects personal data.

If your child is under the age of 13 (or the age of digital consent of his country), his account will not have access to certain content or certain features as long as you have not given your authorization or as long as He has not exceeded the age of digital consent of his region.

Here is a list of deactivated features:

  • Communicate with other players via vocal chat or free textual cat
  • Buy objects with money
  • Download games that are not held by Epic
  • Receipt of recommendations based on past activity
  • Receipt of marketing offers by e-mail and push notifications
  • Exchanges in Rocket League
  • Use the “Connect with Epic” option, including the association of accounts with certain external services (websites, applications. ))
  • Choose personalized nicknames
  • Use two factors by SMS

The email you receive contains a link that redirects you on your browser to a process allowing you to provide your consent instead of your child, and to establish the parameters of parental control. During this process, you will be asked to confirm your relationship with the child (or your status as a legal guardian) and to prove that you are an adult.

If you do not click on the link in the email to provide your authorization, your child will always be able to play games held by Epic without having access to the features mentioned above.

What is a limited account ?

Limited accounts are a new kind of EPIC accounts providing personalized experience that guarantees security and inclusiveness to young players. If a player indicates that he has under the age of 13 (or less from the age of digital consent of his country), he will be asked to provide the email address of a parent or tutor in order to obtain permission to Access certain features of EPIC products. While waiting for parental authorization, players will be able to continue playing Fortnite, Rocket League or Fall Guys, and access the content at stake or earned previously, but they will not be able to access certain content or certain features as long as their parent or parent tutor will not give authorization and end the configuration of the account.

The following features will be disabled on a limited account:

  • Communicate with other players via vocal chat or free textual cat
  • Buy objects with money
  • Download games that are not held by Epic
  • Receipt of recommendations based on past activity
  • Receipt of marketing offers by e-mail and push notifications
  • Exchanges in Rocket League
  • Use the “Connect with Epic” option, including the association of accounts with certain external services (websites, applications. ))
  • Choose personalized nicknames
  • Use two factors by SMS

Players with a limited account will always be able to play Fortnite, Rocket League, Fall Guys and other Epic Games, and will keep access to third -party publisher games previously downloaded from the Epic Games Store.

Players will be able to access unavailable features in their limited account by asking a parent or tutor to give them authorization and to complete the configuration of their account, or from their 13 years (or the age of digital consent of their country). Players can return the authorization request e-mail to a parent or tutor by going to the Portal of the EPIC account and following the instructions under the “Parental authorization request” section.

My child has already played at Fortnite/Rocket League/Fall Guys. Why didn’t I get my agreement earlier ?

We have changed the features available in our services, and have started to request the date of birth of our players. The date of birth of the player makes it possible to apply parameters that ensure the best experience for all. By giving your agreement and configuring parental control, you can offer a quality digital experience to your child.

Take advantage of personal data when a child creates an Epic Games account ?

When a child under the age of 13 (or below the age of digital consent of his country) creates an EPIC account, his account automatically becomes a limited account until a parent or tutor authorizes access to additional EPIC functionalities and services. In the case of limited accounts, Epic collects the information necessary for the proper functioning of Epic games such as Fortnite, Rocket League or Fall Guys. Owners of a limited account cannot access certain content or features as long as their parent or tutor has not given them authorization.

The following features will be disabled on a limited account:

  • Communicate with other players via vocal chat or free textual cat
  • Buy objects with money
  • Download games that are not held by Epic
  • Receipt of recommendations based on past activity
  • Receipt of marketing offers by e-mail and push notifications
  • Exchanges in Rocket League
  • Use the “Connect with Epic” option, including the association of accounts with certain external services (websites, applications. ))
  • Choose personalized nicknames
  • Use two factors by SMS

Once a parent or tutor has authorized access to additional features and services, he will be able to configure parental control linked to the account, in particular the options of the vocal and textual cat, the purchases and the age limit of the games that the ‘Child can acquire Epic Games Store.

For more information regarding the data collected by EPIC, please consult the Privacy Policy of Epic Games.

Why do I have to provide my personal information to confirm my identity ?

Confidentiality legislation may require the agreement of a parent or tutor before allowing minor players to access a game or online service that collects personal data. To comply with these laws, we must verify if the person authorizing their child to access these services is indeed an adult person.

As part of this service, EPIC has established a partnership with Superawesome, the largest verification and parental agreement platform. Superawesome offers several ways to confirm that you are an adult, who vary according to your child’s country of residence. The information provided is only used for verification purposes and is not saved.

To find out more about each method, please consult the section What are the verification methods available in my country ? below.

Superawesome ?

Thanks to a set of technologies and services, Superawesome seeks to make Internet safer for children and adolescents. The Kids Web Services (KWS) platform of Superawesome allows developers to manage parental agreement and verify the identity of parents or tutors when they grant their children the right to access services or use features that collects personal information.

Founded in 2013, Superawesome was bought by Epic Games in 2020. To find out more, go to www.Superawesome.com.

How does the Superawesome parental verification process work ?

When a parent or tutor allows his child to access certain features of a digital service, Superawesome offers Parent several methods to verify that it is really an adult. This verification stage is part of a process called “verifiable parental consent” which is required by certain laws on the protection of privacy to ensure that the person who provides their agreement is one of the parents.

The methods used for this verification may include the payment of a small refundable amount via your credit card, the verification of a social security number on a government database or the scan of an identity card. The information provided by the parent or tutor is only used as part of the verification and is not saved.

What are the verification methods available in my country ?

When you are asked to check that you are an adult, the verification methods that will appear will only be those applicable to your situation. These depend on the country of residence of your child.

Types of verification methods:

  • Credit card or debit card (available worldwide)
  • Social security number (only available in the United States)
  • CPF number (only available in Brazil)
  • Curp (only available in Mexico)
  • Identity card scan (available outside the United States and South Korea)
  • Facial recognition (available outside the United States and South Korea)

Verification by credit card or debit card (available worldwide)

The success of a monetary transaction on a credit or debit card can help check that you are an adult. It is also likely that you have access to all the transactions made on your card and you will know if it has been used for verification.

Credit card verification or debit card works differently depending on whether you reside in the United States or another country around the world.

  • Your card will be debited from 0.50 USD if your child lies in the United States. This amount will be reimbursed to you within 8 to 13 working days.
  • If your child lies outside the United States, your card will not be debited. Superawesome will rather prevent a small amount on your card temporarily, before returning it.

This service is provided by the Stripe payment processor, but Superawesome will appear as a merchant associated with debit/authorization on your bank statement.

To find out how your personal information will be processed by Stripe, consult their privacy policy.

Social security number verification (only available in the United States)

Your first name, surname, date of birth, address, postal code, as well as the last 4 figures of your social security number (SSN) are verified on a government database in order to confirm that you are an adult. This service is provided by Veratad.

To find out how your personal information will be processed by Veratad, consult their privacy policy.

Verification by CPF number (only available in Brazil)

Your date of birth, as well as your CPF (Cadastro de Pessoas Físicas) identification number is verified on a government database to confirm that you are an adult. This service is provided by Serpro.

To find out how your personal information will be processed by Serpro, consult their privacy policy.

Curp verification (only available in Mexico)

Your first name, maternal surname, paternal surname, as well as your CURP (Clave única de Población) identification number is verified on a government database to confirm that you are an adult. This service is provided by Nubarium.

To find out how your personal information will be processed by Nubarium, consult their privacy policy.

Verification by identity card scan (available outside the United States and South Korea)

The front and back of your identity card, or your passport, are checked on reliable databases to confirm that you are an adult. For a better result, we recommend that you use a valid passport or driving license. According to the regions, we also accept government identity documents and citizenship certificates. This service is provided by Veratad or Veriff.

To find out how your personal information will be processed by Veriff, consult their privacy policy.

Verification by facial recognition (available everywhere except in the United States and South Korea)

The camera of your phone, computer or tablet is used to scan your face and estimate your age. This service is provided by our partner Yoti. If you think Yoti was wrong by believing that you were not an adult, please choose another verification method and try again.

To find out how your personal information will be processed by Yoti, consult their privacy policy.

The verification method I chose does not work in my country.

Superawesome indicates check methods adapted to the country with your child’s account is associated. This problem can arise if you are not in the same country as your child, or if your child has changed his account and that the country indicated no longer corresponds to his country of residence. To resolve this problem, please follow the following steps:

  1. Return to the selection screen and choose another method that could operate independently of the country in which you are, such as credit card verification or facial recognition (if available).
  2. If the problem persists, consider replacing the country associated with the Epic account by the one in which you are by following these instructions.
  3. If you always encounter difficulties, please contact assistance by clicking here.

Should I give my personal information several times in the verification process ?

Once your parent/tutor status is confirmed, it is stored for all games and services that use Superawesome technology. This system minimizes the use of your personal data, since you do the verification only once. It also allows you to easily manage your child’s authorizations throughout its exploration of the digital landscape.

Superawesome baptized this network of parents and tutors verified the “parentgraph”. The Parentgraph records a encrypted version of your email address, which it associates with your status of parent or tutor verified. Your email address cannot therefore be read or used by anyone. You will only get the verified status if your child uses the same e-mail address by registering on other services that use Superawesome technology.

A parent or tutor may have to renew their verification in the following cases:

  • The game or service does not accept the verification method (credit card, identity card, etc.) used so far by the parent or tutor.
  • The parent or tutor asked to be withdrawn from Parentgraph after completing the verification process.

Superawesome can withdraw from Parentgraph if you express the request. To request a withdrawal, click on the link at the bottom of the email received after confirmation of your verification. You will then have to confirm your request.

The information I provide during the verification process is kept ?

Epic Games and Superawesome do not keep data relating to credit cards, identity card numbers or facial recognition provided during the verification process. The information provided is only used for verification purposes and is not saved.

The KWS confidentiality policy of Superawesome explains in detail how your personal data is collected and processed.

Why was my card debited by Superawesome ?

If you choose to check your identity with a credit or debit card, Superawesome will start a transaction.

  • Your card will be debited from 0.50 USD if your child lies in the United States. This amount will be reimbursed to you within 8 to 13 working days.
  • If your child lies outside the United States, your card will not be debited. Superawesome will rather prevent a small amount on your card temporarily, before returning it.

I read that my card would not be debited, but a transaction appears on my bank statement.

If a transaction appears on your bank statement, don’t worry: this is only temporary. Some banks displayed pre -authorizations as temporary flows when the pre -authorization period coincides with the statement of the statement. The amount will nevertheless be returned on the next statement, and will appear as a refund.

If your child lies in the United States, the amount that appears on your statement has been debited, but will be reimbursed within 8 to 13 working days.

Please contact your bank for more information.

I gave an authorization to my child. How can I cancel it ?

Epic wants to offer families to secure and take advantage of their digital experiences. You can change the authorizations of your parental control at any time. Our parental control helps you manage:

  • Your child’s access to social functions and purchases integrated into the games owned and managed by Epic, including Fortnite, Fall Guys and Rocket League.
  • Games accessible to your child on Epic Games Store.

Parental control can be configured or modified on the page of your EPIC account and in the Parental Control menu of Fortnite. Parental control is also available on game platforms like PlayStation®, Xbox and Nintendo Switch ™, as well as on mobile devices.

If you want to delete your child’s account, see the section How can I delete my child’s Epic account ?

How can I delete my child’s Epic account ?

The easiest way to delete an account is to use our self-service tool, which will be accessible if you connect to your child’s account on our website. You just need to follow these account deletion instructions.

You can also contact assistance by clicking here. You will have to complete several additional verification steps to confirm that you are indeed the child or tutor of the child before deleting their account.

How can I configure parental control on my child’s account ?

You can configure or modify parental control on the EPIC account page and in the Fortnite parental control menu. Parental control is also available on game platforms like PlayStation®, Xbox and Nintendo Switch ™, as well as on mobile devices.

For more information, please consult the Epic Games parental control section.

Why can’t I activate the “everyone” option of vocal chat for my child ?

Some content or features can be locked depending on the age of your child. If your child is under 10 years old, the “friends only” option will be the highest level of vocal chat available.

For more information, please consult the Epic Games parental control section.

Fortnite: Epic Games a little more intensifies parental control !

Fortnite: Epic Games intensifies a little more parental control!

To protect their youngest players, Fortnite and Epic Games launched a more in -depth parental control system than before.

Online games are sometimes nothing of a pleasure. There are many dangers, especially for minors who are more and more numerous to embark on Fortnite. Epic Games therefore launched a new parental control system. MCE TV tells you everything from A to Z !

Fortnite: immense success among young people

The phenomenon Fortnite did not take long to conquer the planet gaming. Launched in 2017, this game of “Battle Royale” quickly attracted several hundred million players. And among them, a large part of minors

It must be said that its cartoony graphics and its addictive gameplay have what seduce the youngest. If we add to that the joint projects with stars like Andrew Tate, we have a real winning cocktail there to attract players !

But despite this fanciful image of Fortnite, With its many colored skins like those of the World Cup, also hides A darker side. Indeed, as with all online games, risks exist.

Harassment, paid content, computer hacking … The traps are numerous, and often much more worrying when it comes to young players. But rest assured, because Epic Games plans to launch Special accounts for minors. MCE TV tells you more !

Discover today in Fortnite a new type of EPIC account: the limited account. It allows young players to safely enjoy an adapted and inclusive experience, while retaining access to the game they love.

Learn more⬇️ https: // t.CO/DQ1BOJ7D5V

– Fortnite ���� Official (@fortnitefr) December 7, 2022

Restricted features for the youngest

Parents will finally be able to sleep on their two ears. Indeed, Epic Games recently introduced a system of In -depth parental control For minors. And with this, a limitation of functionalities on Fortnite.

The principle is quite simple. To sum up, a minor under the age of 15 can always create an incognito account. But to have access to full features, he must now have the authorization of his parents. Good news, so !

Because yes, publishers have noticed the increase in young players within the community Fortnite. And to counter frequent drifts in this type of game, such a measure was more than necessary.

Thus, the non-truth account will Limit the field of action of the player, apart from the game. For example, he will no longer be able to communicate in the cat, nor make purchases with real currency. No more unpleasant surprises !

The addition of this new mode is therefore there to protect minor players, without completely constraining them. They can always have fun in Battle Royale, but Without putting yourself in danger however.

In addition to Fortnite, The system will also concern Other online games ofEpic Games. So this includes Fall Guys And Rocket League, the two most famous licenses of the publisher.

In addition, parents will be able to Remote control time of their child. The opportunity, thus, to set limits to avoid abuses.

Finally, know that chapter 4 of Fortnite was finally revealed to the players. So get on the bus, and it jumps !

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