ESIM is available at Bouygues Telecom

Enjoy a multi-SIM with your phone

Bouygues Telecom ESIM cards: subscription and activation

Bouygues Telecom obviously offers the possibility of subscribing to an ESIM package or to change the format of its classic SIM card by an ESIM. To date, it is however impossible to choose the ESIM format directly when subscribing to a Bouygues Telecom online package. You will have to go to the store for that.

To take advantage of ESIM with Bouygues Telecom, you have to:

• Subscribe to a Bouygues Telecom mobile package with classic SIM card.
• Make the change in SIM card format once the conventional SIM card has been received and activated.
• Make the customer area for customers who already have a subscription.
• Go to the store for any new subscription for new customers.

Bouygues Telecom allows you to benefit from ESIM on all compatible smartphones and/or tablets, but not yet on connected devices, such as watches.

• How to benefit from an ESIM card at Bouygues Telecom ?
• How is the activation of the ESIM card at Bouygues Telecom ?
• Download and activate ESIM on an iPhone
• Download and activate ESIM on a Samsung smartphone
• Is ESIM more expensive than the classic SIM card ?
• Which ESIM compatible mobile package to choose from Bouygues Telecom ?
• How to use your ESIM via its Bouygues Telecom mobile package ?
• What to do with a breakdown or a problem related to the ESIM of Bouygues Telecom ?
• How to do in case of ESIM failure or simply the phone ?
• What to do in the event of a change in your ESIM smartphone with SFR ?
• How to terminate your ESIM subscription at Bouygues Telecom ?

The content of this page was verified by an editorial expert on the date of 02/12/2022

Since June 22, 2020, Bouygues Telecom offers its customers the opportunity to benefit from an ESIM. Thanks to this new technology, the user no longer needs to juggle a physical sim card. Indeed the ESIM wants to be “virtual”, by being directly established in the hardware of the equipment by the manufacturers. Whether for a smartphone or various connected devices such as watches, you just have to activate it remotely.

It remains to answer several questions before taking the Pas de l’Esim at Bouygues Télécom:

• How to benefit from an ESIM card from Bouygues Telecom on a compatible device ?
• What are the various Bouygues Telecom subscriptions compatible with the new ESIM technology ?
• What to do in the event of a problem with ESIM at Bouygues Telecom ?

How to benefit from an ESIM card at Bouygues Telecom ?

Bouygues Telecom was late but finally positioned itself in the ESIM sector. Bouygues Telecom offers its customers to enjoy ESIM. However, Not everyone can benefit from it. Current subscribers as new customers can benefit from this new technology but it is first necessary to validate two conditions: to have a compatible connected device and, in parallel, a subscription to one of the Bouygues Telecom mobile packages.

How to enjoy an ESIM at Bouygues Telecom ?

In order to take advantage of ESIM, the customer can directly go to the store, whether for a renewal or a new subscription. New customers cannot yet take advantage of ESIM by subscribing via Internet, the latter must first subscribe to an offer with conventional SIM card then make the change in ESIM then.

Bouygues Télécom subscriber can Carry out the procedure on your customer area To go to ESIM:

1. Go to the “Change and troubleshoot” section;
2. then click on “Emergencies and troubleshooting”;
3. Select “Manage my SIM (or ESIM) card”;
4. Finally, “replace my SIM (or ESIM) card”.

Please note, not all phones are compatible with ESIM format. Overall, the new models are almost all compatible with ESIM. However, some older smartphones do not offer this technology.

In the various brands, smartphones compatible with ESIM are as follows:

• iPhone: At Apple, only iPhone from the iPhone XS are compatible ESIM;
• Samsung: ESIM compatible smartphones since the generation of Galaxy S20, Galaxy Fold and Z Flip;
• Huawei : The manufacturer offers ESIM compatibility from the P40 and P40 Pro.
• Xiaomi: From the Mi 10 and Mi 11 versions.

For the time being, only smartphones are compatible with ESIM at Bouygues Telecom. The operator still has not the slightest offer regarding connected watches or other devices. It is then necessary to turn to a package for connected watch to another service provider. Users will therefore have to take their pain in patience, because the use of the 4G/5G network on these equipment is not topical.

Also read that you have to know about virtual SIM cards ?

How is the activation of the ESIM card at Bouygues Telecom ?

One of the big advantages of ESIM is its ease of use and practicality. No need to wait to receive your physical sim card for long days, Everything can be done at a distance and within hours hand watch.

In fact, there are three solutions to activate ESIM Bouygues Telecom:

• From the Bouygues Telecom customer area on the website;
• Going through the dedicated application of Bouygues Telecom;
• directly in agency, but this forces the user to move.

The procedure does not differ from that of the competitors. Thus, after the subscription and/or the request of an ESIM card, the subscriber receives by mail a QR code required to activate your virtual sim card. Then just scan it on your compatible smartphone to link ESIM on the phone.

Download and activate ESIM on an iPhone

The installation of an Esim Bouygues Telecom subscription on an iPhone is quite simple. However, it must be ensured that the iPhone model is well compatible with ESIM and that iOS is up to date. Note that ESIM is available from the iPhone XS model. If you have a previous version, you will not be able to take advantage of ESIM.

Here is the procedure to activate ESIM on an iPhone:

1. Go to “settings”, then “cellular data” and “add a cell package”;
2. Scan the QR code and save your profile.

How to activate the ESIM of your iPhone ?

You can then use your mobile package as with a conventional SIM card.

Download and activate ESIM on a Samsung smartphone

On the Samsung side, the procedure to activate ESIM on his phone is a little different than those of iPhone, but the principle remains the same. You always have to go to the phone settings to be able to configure your ESIM Bouygues Telecom.

Here is the procedure to install ESIM Bouygues Télécom on a Samsung:

1. Go to the settings then select “Connections”;
2. Go to “SIM card manager” then “Adding a mobile plan” and finally “Addition via a QR code ”;
3. Scan the QR code, save and click on “OK” at the end of the profile download.

Who can take advantage of ESIM ?

At Bouygues Telecom, ESIM is not only reserved for subscribers. The latter can request it, but they are not the only ones. Indeed, new customers can also benefit from this technology. You just have to go to an operator’s shop with his compatible smartphone and talk about it with an advisor, who will check the ESIM option for any new subscription.

Is ESIM more expensive than the classic SIM card ?

Bouygues Telecom had created a small controversy by launching his ESIM card against a nice 20 € ticket, a sum twice higher than the competitors. From, The operator aligned himself with the offers of others And the price has become the same as for a so -called “classic” SIM card, or € 10. Regardless of the change, the costs are identical.

ESIM is therefore billed € 10 in all the following situations:

• activation of an ESIM card on its smartphone;
• Passage from a SIM card to an ESIM;
• Passage from an ESIM card to another ESIM;
• Abandonment of ESIM to return to a classic SIM card.

Read also unlock your Bouygues Telecom SIM card thanks to the Puk code

Which ESIM compatible mobile package to choose from Bouygues Telecom ?

Bouygues Telecom simplifies access to ESIM by offering this service with the entire range of sensation mobile plans. These subscriptions with commitment are interesting and of quality and offer various functionalities in order to attract a maximum of users.

• 2h and 100 MB;
• Unlimited + 5 GB;
• Evolving teenage package from 1 to 20 GB;
• Unlimited + 100 GB;
• Unlimited + 130 GB;
• Unlimited + 200 or 240 GB.

Difficult however to hope to take full advantage of the features linked to ESIM with a low mobile package in data. So, Only the packages with commitment from the 5 GB seem to be interesting in this context. The user can also make the choice to turn to the most exhaustive sensation packages: the price of monthly payments is skyrocketing, but the user benefits from big discounts when he wants to change his mobile phone. Offers with 100, 130, 200 and 240 GB of data are also available in this range.

Bouygues Telecom’s best feeling packages for ESIM
Data	5 GB	100 GB
Communications	Unlimited calls, SMS and MMS	Unlimited calls, SMS and MMS
Roaming EU/DOM	Unlimited communications + 5 GB	Unlimited communications + 50 GB
Price	€ 11.99 then € 20.99/month	€ 15.99 then € 30.99/month

How to use your esim via Its Bouygues Telecom mobile plan ?

As indicated above, the approach to obtain ESIM at Bouygues Telecom is much faster and less tedious than for a conventional SIM card. Once the procedures are taken, either at the time of subscription, renewal or simply by contacting Bouygues Telecom customer service, it only remains to activate ESIM.

How to activate ESIM From the Bouygues Telecom customer area ?

1. Connect to your customer area.
2. Choose your mobile line and go to “Change and troubleshoot”.
3. Select “Emergencies and troubleshooting” then “Manage my SIM (or ESIM) card in the” Emergencies “block.
4. Click on “Activate my SIM (or ESIM) card and follow the stages displayed on the screen.

It only remains to ensure that mobile data is well activated on the mobile phone and that the network coverage is good to be able to Start enjoying your data envelope.

Advice from myLittlePackage

Beyond its practicality, ESIM especially allows you to take advantage of the operator’s mobile network on its connected devices. This is not yet the case with Bouygues Telecom, but it cannot be long. To anticipate, it is therefore better to take a mobile package loaded in data now, and if necessary estimate its consumption of mobile data in order to know which package to turn to.

What to do with a breakdown or a problem related to the ESIM of Bouygues Telecom ?

Each new technology comes with its share of problems and malfunctions. ESIM is no exception to the rule and The user can sometimes find himself confronted with a breakdown. The impossibility of making calls or sending SMS, MMS or simply taking advantage of the mobile network are symptoms that may indicate a concern in terms of ESIM.

How to do in case of ESIM breakdown or just the phone ?

Before contacting Bouygues Telecom customer service, the user can try several small manipulations in order to try to solve the problem independently. In addition to the traditional restart technique, The pure and simple reset of the smartphone can also be a solution. On the other hand, accessing the ESIM card is “difficult”: the latter is integrated directly into the technical equipment of the phone. As a reminder, opening your smartphone is, in the majority of cases, a reason for breaking the warranty.

In the event of a breakdown linked to ESIM or the smartphone, it is advisable to:

1. Restart the mobile phone, turning it off and waiting for a minute;
2. completely reset the smartphone via The parameters, but the user will lose all his data;
3. Go to a boutique in Bouygues Telecom or contact customer service by phone.

Finally, it must be understood that unlike a classic SIM, ESIM cannot be physically removed from the smartphone. Thus, in the event of an incident linked to the smartphone, The only solution is to delete your ESIM profile In order to leave the phone in repair without fear. Bouygues Telecom then undertakes to give a new ESIM card at the end of the repair in a shop of the operator.

Also read what are the current failures at Bouygues Telecom ?

What to do in the event of a change in your ESIM smartphone with SFR ?

After the mini sim, micro sim or the nano sim, ESIM is also a “problem” to be resolved when changing or selling your smartphone. Good news for users, the QR code sent by the operator is valid indefinitely. Thus, it can be used even several months or years later. It is therefore quite simple to transfer your ESIM to another phone by following the following procedure.

The procedure to follow for ESIM in the event of a smartphone change:

1. Connect to Wi-Fi;
2. Erase the ESIM profile of the first phone;
3. Scan the QR code on the second ESIM compatible phone

After a few minutes, ESIM will be operational on the new smartphone.

Disable your ESIM card in the event of a sale

In the case of a sale, it is appropriately and simply Disable your ESIM card by deleting your profile From the smartphone settings. The procedure depends on the phone but concerning the iPhone, you have to go to the settings, then “cellular or mobile data”, and “cellular packages”, to end up “deleting the cell package”.

How to terminate your ESIM subscription at Bouygues Telecom ?

In order to put an end to his contract including an ESIM at Bouygues Telecom, The approach is the same as for the usual termination Operator offers.

There is a procedure to follow in order to terminate his ESIM at Bouygues Telecom.

Thus, the procedure is as follows:

1. Join an advisor to discuss the situation and recover the postal address for termination;
2. Send a letter of termination with acknowledgment of receipt;
3. wait ten days during which it is possible to change your mind.

In the event that the user simply wants to change operator and therefore a mobile package, it is generally the new mobile operator who takes care of the steps termination.

Read also terminate your Bouygues Telecom package

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Bouygues Telecom customers can choose the esim, replacing the usual SIM card. Innovative and practical service, offered to owners of compatible smartphones.

ESIM, what’s ?

ESIM is a virtual sim card Usable in a compatible smartphone: no need to insert a smart card into your phone. The operation of ESIM is in any point identical to that of the usual SIM card (use of a PIN code for example) and it gives access to the same services (subscription, roaming, etc.)). By scanning a QR code sent by post or provided directly in store, information from your mobile subscription is automatically transferred to your smartphone.

What is the interest of ESIM ?

In addition to the innovative aspect of this technology, with an ESIM and a compatible smartphone, no need to manually change your SIM card, for example when you change smartphone.

Likewise, if the phone is compatible ESIM, it becomes multi-Sim / Dual-Sim, which facilitates pro / personal use.

What are the main compatible smartphones esim ?

Here are the main ESIM compatible smartphones:

• All the iphone from XS
• All the Samsung Galaxy Fold
• All the Samsung Galaxy from S20
• All the Google Pixel from 3

How to benefit from ESIM Bouygues Telecom ?

• In store:
  • When subscription to a Bouygues Telecom package with commitment
  • During the renewal of your mobile
  • During the change of your SIM card
  • From your customer area:
    • During the change of your SIM card (following a change of mobile, a loss or a flight)

    Customers of a B & You package can obtain an ESIM only in Replacement of their physical sim. The request must be made in the web customer area . The subscription of a B & You line directly with an ESIM is not yet proposed.

    How to install my esim bouygues telecom ?

    In store, ESIM will be directly downloaded from your new phone And you can find the QR installation code in your customer area. If you have placed your order online, a code will be sent to you by post.

    Just scan it so that ESIM is downloaded in the smartphone. Remember to keep your QR-CODE ! It will be necessary to download your ESIM during a smartphone change.

    

    You have a compatible smartphone ? Ask for your ESIM today !