Orange phone insurance: all the information to remember

Orange town hall
Place Clémenceau
B.P. 187 – 84106 Orange Cedex
Standard: 04 90 51 41 41
Public reception hours:
Monday to Thursday from 8 a.m. to 12 p.m. and from 1:30 p.m. to 5.30 p.m
Friday from 8 a.m. to 12 p.m

Drought: Orange recognized as a natural disaster

The state of natural disaster is recognized for the commune of Orange, after the landslides during last year’s bad weather.

The state of natural disaster noted by decree may open up to the guarantee of insured persons against the effects of natural disasters On goods subject to insurance contracts referred to in the insurance code, when the resulting direct material damage had due to the effect of this natural agent and that the usual measures to be taken to prevent these damages ‘could prevent their occurrence or could not be taken.

In addition, if the insured is covered by a contract referred to in the insurance code, the state of natural disaster noted may open right to the aforementioned guarantee, under the conditions provided for in the corresponding insurance contract.

The Orangeois having undergone damage following the drought in the fall-winter 2019 have 10 days to declare the claim to their insurance, until November 4, 2020.

Orange town hall
Place Clémenceau
B.P. 187 – 84106 Orange Cedex
Standard: 04 90 51 41 41
Public reception hours:
Monday to Thursday from 8 a.m. to 12 p.m. and from 1:30 p.m. to 5.30 p.m
Friday from 8 a.m. to 12 p.m

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Orange phone insurance: all the information to remember

The use of smartphone is inherent in the daily life of the majority of people. In addition to allowing the emission and receipt of calls and messages, the mobile phone allows internet access. Unfortunately, a young person under 35 years old loses or breaks his smartphone the first year following his purchase. This propels the number of smartphones broken at 6 million/year in France. Hence the need to subscribe to mobile insurance. Smartphone insurance companies then compete in creativity in order to offer users a wide choice of mobile insurance. Among the most popular mobile insurance, you have those offered by telephone operators like Orange. Discover in this guide the details concerning the telephone insurance of this operator.

Lovys smartphone promo code: 2 months offered

Coverd promo code: 1 month of subscription offered

Orange phone insurance: what are the offers ?

Whether it’s a phone portable or a tablet purchased or not from theoperator Orange, the latter offers several options to ensure your device.

Mobile insurance 24 hours

For this offer, Orange offers you various insurance formulas according to the price and the value of your mobile. Each of these formulas guarantees you a replacement of the device with a model identical or equivalent in 24 hours. THE cheaper of all is € 2.99 per month. Below details:

Mobile value to be provided	Ceiling for each sinister	Minimum commitment	Number of claims covered annually	Price monthly insurance
Less than 100 €	100 €	12 months	2	€ 2.99
Between 101 and 250 €	250 €	12 months	2	€ 6.99
From 251 to 400 €	400 €	12 months	2	€ 9.99
From 401 to 800 €	800 €	12 months	2	€ 14.99
From 801 to 2000 €	2000 €	12 months	2	€ 19.99
From 2001 to 3000 €	3000 €	12 months	2	€ 29.99

24-hour multi-production insurance

If you are looking for insurance to protect smartphones and tablets iphone or not members of your family, subscribe at this formula. It is offered to a rate 24.99 € per month. Thanks to this offer, your whole family can enjoy multi -risk coverage.

Claims and damage covered by Orange mobile insurance

Whatever formula that you choose, this insurer allows you to benefit from a protection and a blanket For :

• the mobile phone or the tablet used with a subscription Orange or an orange SIM card;
• accessories (power supply, battery, charger, protective film of thescreen, …) having undergone the same Shame ;
• The accessories purchased from Orange are reimbursed up to a maximum of 100 euros.

If you have subscriber to orange phone insurance, you will enjoy guarantees broken, loss, shutter oxidation. However, theexclusion prevails if your Orange mobile plan does not demonstrateuse The month preceding the disaster. Also the limit covered claims is 2 per year.

Conditions to be able to subscribe to mobile orange insurance

To take advantage of the advantages offered by Orange mobile insurance, our only advice is compliance with the related conditions. It is a question of having a mobile using an orange SIM card (thepurchase of the device may have been made with a store any). Likewise, you must have used the device on the orange line ensured 30 days before the loss.

How to subscribe to Orange mobile insurance ?

Depending on your budget and the value of your smartphone, you can subscribe to orange mobile insurance in three ways.

In store

By performing your subscription to the store, you will benefit from personalized support.

By telephone

By call, Contact it number 3900 to carry out your subscription to the Orange mobile insurance.

Via Internet

Internet is the best way to make the subscription and take ofeffect mobile insurance. The subscription online is done on the Orange site in the “Mobile and Package” section. By going through “insurance options”, choose the formula that suits you and subscribe.

Declare a claim to the Orange phone insurance, what approach ?

In case of issue, You can make a statement at any time. To do this, contact THE customer service of your operator for a phone declaration. You can also go to your Orange customer area. In case of breakage, do not try to repair your mobile. In the event of a flight, immediately suspend your line from your customer area and communicate your IMEI number.

There repair, L’compensation or replacement of your mobile are carried out within 24 hours of the date declaration.

How to terminate Orange mobile insurance ?

As the walk mobile insurance is very competitive, you can terminate easily your CONTRACT insurance and change insurer. According to law, When your deadline engagement arrives at due date, there termination can be carried out at no cost. The operation can be done online (customer area or “orange and me” application) or by mail Postal to the address:
Orange Mobile Customer Service
33732 Bordeaux Cedex 9.