Cyberghost: how to terminate this VPN and be reimbursed 

If you have subscribed to a monthly subscription to discover the service and do you A full opinion on the CYBERGHOST VPN Or to meet a punctual need, it is possible to obtain the refund of your purchase if the subscription dates back to less than 14 days.

CYBERGHOST VPN: How to be reimbursed 100% ?

If you are to find out how to get a refund with Cyberghost, you already already know this software. The latter is indeed one of the best VPNs currently available on the market.

And if you want to know how to be reimbursed at Cyberghost, it is either in anticipation of obtaining a subscription to them, or to put an end to a subscription already made. In any case, we will immediately explain how to be reimbursed 100% with this VPN supplier, and in which cases it is possible.

Refund guarantee at Cyberghost

We are not going to make the suspense last longer: Cyberghost actually offers all of its customers a reimbursement guarantee. However, it is different according to your situation. Explanation.

Cyberghost: satisfied or reimbursed warranty of 14 days (1 month subscription)

The first reimbursement guarantee offered by Cyberghost is spread over a period of 14 days after your subscription. The latter concerns only one month’s subscription to VPN. So, if you have subscribed to the monthly Cyberghost VPN package, you will have 14 days to return to your decision and be reimbursed.

To do this, it’s very simple: just formulate your wish to cancel and refund with customer service (unless you have subscribed via the App Store, in this case, you must see directly with Apple).

Cyberghost customer support can also be reached via several means (live cat, contact form, email address) and this, 24 hours a day, 7 days a week. It is in addition possible to dialogue in French.

Once your request has been received, the cancellation of your package is immediate, you will therefore no longer be able to access the service. The refund will then be made on the payment method used during your subscription. No justification will be requested, and you will be re-credited within a period not exceeding a few working days.

Cyberghost: the 45 -day reimbursement guarantee

The duration of guarantee that we have just mentioned (14 days) only concerns the monthly subscription.

What if you have subscribed for a year, two years or even for 3 years ? Very simply, the principle of the Cyberghost reimbursement guarantee remains the same, with the difference that you will have here 45 days to argue it. It should be noted that the subscriptions paid from the App Store are also excluded from this process.

Clearly, if you have chosen a 1 year, 2 year or 3 -year subscription and you wish to cancel it and be reimbursed, you must make your request to Cyberghost Customer Service within 45 days of your subscription. The contact methods remain the same, and the reimbursement is full, just as we have seen with the monthly subscription.

You will not have to justify yourself and access to your account will be immediately suspended. The refund will be done in a few days, on the payment method initially used. Cyberghost therefore leaves you great freedom in order to test the software without fear and return to your decision without consequences. You can see it as a real free cyberghost trial.

Terminate cyberghost with no -refund warranty

If you wish to cancel your subscription to Cyberghost outside the period covered by the refund guarantee, unfortunately, you will not be able to recover your money.

However, we will explain to you that doing, in case you are in this situation.

To terminate your Cyberghost subscription, it’s very simple. Go to your customer area then go to the “My Subscriptions” menu. You will then find a “Disable automatic renewal” button. Click on it and the automatic renewal of your package will be canceled.

Following this, you will have access to the VPN service until the end of the period covered by your subscription. You will not be more billed but you will also lose your access to the service. However, know that your cyberghost account will always exist and that you can reactivate your subscription at any time.

Conclusion

You now know how to be reimbursed 100% by Cyberghost. You must be in the “satisfied or reimbursed” warranty corresponding to your subscription, and make a request to customer support. If you exceed this period, you can also cancel your subscription, but you will not be eligible for a refund.

However, think carefully before leaving this supplier. This VPN is actually optimal, whether in terms of security that it gives you as of its other advantages (many servers, possibility of seeing French TV channels abroad, accessing exclusive streaming content , excellent speeds, multi-platform application, etc.). And if your decision is made, do not hesitate to discover the leader in the VPN sector: ExpressVPN.

The best alternatives to Cyberghost:

Cyberghost: how to terminate this VPN and be reimbursed ?

Cyberghost is a recognized VPN worldwide and an option considered by many for its reliability and accessibility. He is even part Best VPNs in the field. Its disproportionate infrastructure of around 9,000 servers located in 90 countries is also a weight argument. However, it is not necessarily sufficient to satisfy all Internet users. This is why it is essential to know how to terminate your Cyberghost subscription.

To cancel a subscription to VPN Cyberghost, it is mandatory to connect to your account, open your administration space and deactivate the “Automatic renewal” option in the “My Subscriptions” tab.

The other option is to terminate free of charge. To hope to obtain a full refund, the purchase must be made within 45 days of your subscription or within 14 days as part of the 1 month subscription.

Guide to terminate your Cyberghost subscription

When users no longer need Cyberghost VPN, it is possible to draw a line on their subscription and terminate it. The process is simple as hello since the supplier greatly facilitates the steps. If you are sure and sure you want to interrupt your Cyberghost subscription, here is how to do.

First of all, let us remember that the packages offered by the service provider require a commitment. The duration of engagement varies according to the offers – 1 month, 6 months and 18 months. Once your subscription arrives on the end date, it is automatically renewed for a new cycle. Note that in the case of its 18 -month offer, renewal is done over 12 months and not 18.

To avoid starting up on a commitment, a manual action on your part is essential. The procedure is similar for all subscriptions. Here are the steps to follow to terminate Cyberghost:

• Connect to your Cyberghost account on its website
• Click on “My subscriptions” from your administration space to have access to your payment history
• Click on “Disable automatic renewal”

By deactivating this option, your subscription will not be renewed at the end of your commitment period and no future costs will be debited to you. The cancellation of the renewal will not prevent you from using your VPN over the remaining period.

Recall that the process described above is valid when the purchase was issued on the Cyberghost website.

If the subscription has been passed via the App Store or Google Play Store, the termination is done differently from Apple or Android. For iOS, everything happens in the settings of your iPhone or iPad and in the “Subscription” section. For Android devices, you will have to go to the Play Store menu to manage your purchases. For A Mac VPN or Windows, you will have to unsubscribe on the site.

In which cases can we obtain refund ?

Now that you know how to terminate your Cyberghost subscription, you are also aware that this cancellation does not give the right to a refund.

On the other hand, there are two cases in which the reimbursement of your purchase is authorized and where the termination will therefore be free. The conditions depend on the duration of initial engagement.

Subscriptions of 6 months or more

If you have subscribed to an offer 6 months, 12 months or more and your subscription dates back to less than 45 days, the reimbursement may be made in full. Indeed, you can play the “satisfied or reimbursed” warranty of 45 days which applies to these subscriptions. The termination can be done from your live cat on the Cyberghost VPN website. Support by an advisor is very fast.

However, to benefit from the reimbursement within 45 days, two conditions must be met. First, the purchase must be made on the Cyberghost website and not from the App Store or the Play Store since the rules are different for Apple and Android. Finally, it will be necessary to respect the deadline for 45 days after your registration. Beyond that, your purchase cannot be reimbursed.

The 1 month subscription

If you have subscribed to a monthly subscription to discover the service and do you A full opinion on the CYBERGHOST VPN Or to meet a punctual need, it is possible to obtain the refund of your purchase if the subscription dates back to less than 14 days.

Indeed, its 1 month offer is accompanied by a “satisfied or reimbursed” warranty of 14 days. After this period, the reimbursement will no longer be accepted by customer service. If you respect the 14 days warranty, then you will be fully reimbursed.

As explained above, the rules are not the same when you subscribe to Cyberghost directly from the App Store or Google Play Store.

What an alternative to Cyberghost ?

If you want to know how to terminate your Cyberghost subscription, it is certainly that he failed to convince you. Fortunately, there are many other VPNs on the market. There are some who are distinguished and who fills Cyberghost’s gaps: it is ExpressVPN.

It is present in 94 countries and it issues very good connection speeds. ExpressVPN also manages to unlock many Netflix catalogs as well as the platforms of French and foreign television channels. Finally, unlike Cyberghost, ExpressVPN is functional in China and other countries restricting Internet access.