What is my CPF number 

You have a question about your CPF ? You encounter a technical problem on the my training platform ? You think you have been the victim of a CPF scam ? Caisse des Dépôts has set up a telephone platform since the end of 2019 to answer asset questions about their personal training account.

CPF: What is the phone number of my training account ?

If the CPF will never contact you to tell you about your personal training account and you have to be vigilant in the face of attempts at scams of unscrupulous people, you have the possibility of calling telephone assistance that will answer to all your questions and questions about the CPF and the my training council platform.

You have a question about your CPF ? You encounter a technical problem on the my training platform ? You think you have been the victim of a CPF scam ? Caisse des Dépôts has set up a telephone platform since the end of 2019 to answer asset questions about their personal training account.

What is the telephone number of the telephone assistance from my training account ?

There is not one, but two numbers that you can contact according to the nature of your call:

The telephone platform is open Monday to Friday from 9:00 a.m. to 5:00 p.m. It may be wise to call during off -peak hours of the day to limit your waiting time. However, remember that this is a call center like any other, human and technical resources remain limited and it is therefore not uncommon to have to wait a few minutes before having an advisor to tip.

In which case to contact the CPF telephone assistance ?

You can contact the CPF telephone platform for all kinds of patterns:

What are the other ways to contact my training account ?

In addition to the hotline, you also have the possibility of reaching the my training platform by email via a contact form. To do this, you must be connected to your personal space. If it is your first connection, know that the registration procedure is simple: some personal information, your social security number and a secure password will be enough to create an account in less than a minute. Note that there is also a report form to declare an supposed attempt to scam the CPF.

Finally, it is likely that the answer to your question is already on our section dedicated to the personal training account.

Use your CPF

All assets have a personal training account (CPF). You can use your CPF anytime to finance your training !

What is my CPF number ?

The personal training account or CPF Allows you to finance your training rights as long as that chosen is eligible for this system. To recognize this eligibility, the State has put in place what is called the number or CPF code. We tell you what it is and at what step in your journey on your training account: use it: What is my CPF number ?

A CPF number is a 6 -digit code assigned to you when creating your account on the Moncompteformation site.gouv.Fr. Once you have your account, you can‘Use to connect and access all information relating to your training. You can also ask your training organization directly. Here you will find a detailed guide to use your CPF.

CPF number: when choosing your training

To benefit from your CPF credits, it is not enough to find the training that corresponds to your ambitions and your skills or which allows you to access the higher stage of your professional career. Indeed, you will need to apply online, via your CPF account. When registering, you will be asked The famous CPF number, a 6 -digit code which allows us to attest that the training you choose is well eligible for the personal training account. Therefore, you can therefore only claim financing for the assorted training of CPF number.