Technical support

Microsoft 365 subscribers can configure automatic responses when they are absent from the office or unavailable to respond to emails.

Configuration of the automatic response (outside the office)

Microsoft 365 subscribers can configure automatic responses when they are absent from the office or unavailable to respond to emails.

Select File >Automatic responses.

Noticed : If the button Automatic responses is not available, follow the instructions in the section Use rules to send a message of absence from the office.

• To define an automatic response for contacts external to your company, select Apart from my organization >Send an automatic response to foreign contacts to my company, Write a message, then select OK.
• The button OK can be missing due to certain scaling or screen resolution parameters. To solve this problem, you can adjust the scaling and screen resolution settings, or use a larger monitor.

Technical support

How to activate or deactivate automatic responses in Outlook 2013 for Windows Print

Modified: Mon, Sept 12., 2022 at 8:47 am

How to activate or deactivate automatic responses in Outlook 2013 for Windows

Synopsis

This article indicates how to activate or deactivate automatic responses during your absence for your Exchange account in Outlook 2013.

Prerequisite

• An exchange account hosted at Sherweb
• The Outlook 2013 customer installed and already configured for your Exchange account

Note : If the option Automatic responses (absence of the office) is not available, you do not use an Exchange account.

How to do

1. In Outlook, from the main window, click on the menu File. Click on Automatic responses.

2. In the configuration window of Automatic responses, click on Send automatic responses.

3. If you want to limit the sending of automatic responses to a limited period, indicate the dates in the fields Start time And End time.

4. Now edit the message to send to your employees in the tab Within my organization.

5. You can choose to activate automatic answers for your external contacts too. Click on the tab Apart from my organization and check the option Send an automatic response to foreign people to my company.

If you want to limit sending to external contacts saved to your directory, select My contacts only. Otherwise, leave the default selected option (Anyone foreign to my company)).

6. Click on OK To close the window.

Noticed : Whenever you open your Outlook 2013 customer while your absence messages are configured, an alert reminds you that the automatic responses are activated and offers you to deactivate them.

Disable automatic responses

If you have indicated start and end dates for your absence, you do not need to manually deactivate automatic responses. The system will do it for you.

If, however, you have defined start and end dates, but you want to deactivate the automatic response before the scheduled end date, follow steps 1 and 2 of this guide. In step 2, select Do not send an automatic response, Then OK.

If you have not defined the start and end dates, you can manually deactivate your office’s absence settings. In the main Outlook window, click on File, Then on the button Disable under the section Automatic responses highlighted.

If you need assistance, do not hesitate to contact us.

Applicable to

All Exchange accounts hosted at Sherweb

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