Price of a Bouygues line opening: what are the costs to be expected

At Bouygues Telecom, its costs amount to 59 euros For all subscribers being still in their commitment period, whether you have taken out a Bbox Fit or Bbox Must offer for example.

Counting costs – Bouygues

I look for an internet supplier for my new accommodation. I am very interested in Bouygues’ offer at 15 € for a year. I go to subscribe and pafff 48 € of commissioning costs while their website clearly stipulates I quote:

“Fiber installation – A technician moves to your home to connect your accommodation to fiber for free”

We must not have the same definition of the word for free visibly.

A friend had his father in this situation he had to harass customer service to obtain refund.

I would like to know if other people are in this case and if they have been able to obtain a refund ?
For my part I intend to call them on Monday and point them out what I consider as a scam. If he does not offer the € 48, I would go to see elsewhere.

Chartolle consume the actor ***
Messages: 67 Save: 12 Dec. 2020, 18:23

Re: commissioning costs – Bouygues

Message by Chartolle »June 10, 2021, 00:56

What about in the end ? I was well stipulated these costs there but in no way the line construction costs whether it be orally in store or on my paper contract. I after weeks of fierce reminders were able to gain their case from the consumer service (the other was constantly looking to blur the tracks). The worst part is that other people that I always see themselves crippled with their money is incredible.

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Alexandra_83_ CONSID’ATOR **
Messages: 11 Save: Feb. 13. 2021, 19:19

Re: commissioning costs – Bouygues

Message by Alexandra_83_ »June 25, 2021, 12:50

Price of a Bouygues line opening: what are the costs to be expected ?

You move to new accommodation or change your home and you would like to know the costs to be expected for the opening of a Bouygues Telecom line ? In this article, we deliver all the prices to open a Bouygues telephone line, to connect your home or to install optical fiber.

• The essential
• L’Opening a telephone line is billed € 39.99 By Bouygues Telecom.
• The installation of the optical fiber is made free For connections of less than 10 meters.
• If you build a house, take into account the connection work costly About 100 €.
• Bouygues applies Setup fees at the price of 48 € payable at once or spread over 12 months.
• Costs of 59 € are requested if you Take the way down your subscription during your commitment period.

What is the price of a telephone line opening ?

If you have just moved to a new apartment or a house that has never been inhabited or having been under construction for a long time, you will probably need toOpen a new telephone line.

There are two main cases of figures in which you will have to pay to open a telephone line, we detail them below:

• When your home has no line telephone, typically if you have just moved into new accommodation that has never been inhabited.
• If the previous telephone line has no longer been used For more than 6 months. In this case, this line is canceled and a new line must be created.

In these two cases, the operator Bouygues Telecom is responsible for the creation of this telephone line for the sum of € 39.99. This price of a telephone line will be applied to your next Bouygues invoice.

Our advice: Quickly make an appointment As soon as you know the Date of your move With the Bouygues technician who will be in charge of opening the telephone line. Indeed, this will avoid you too long a wait since it takes about ten days to obtain a niche available before the intervention of a Bouygues Telecom expert.

What is the cost of connecting a new house ?

What are the work to be done to connect your accommodation ?

You have just moved to new accommodation or you have your future home built ?

Do not forget to Carry out the connection work of your home in order to benefit from a telephone line and internet access, whether ADSL or fiber optics, depending on Your eligibility.

These works are essential to plan and to do before you move in to quickly benefit from a combined phone and internet offer.

To find out more about the details of the work to be carried out, we invite you to read our more complete article on the telephone connection of a new house. You will find all the information to know to carry out your connection work And you will get contacts and good practices to follow.

How much will it cost you ?

Regarding costs, the connection work is entirely borne by the owner housing, in addition to the costs of creating the telephone line that we previously mentioned at the start of our article.

If you want to define the price in more detail, you can consult the Orange network services catalog which is accessible on the operator’s website. This very complete catalog gives access to prices for all services and will then allow you to Budget your connection work.

To give you a price scale, you will need to count at least 100 € For your connection.

To this amount must be added the Opening costs of your telephone line which amount to € 39.99 For Bouygues Telecom. So it’s a rather substantial budget that you will have to provide in your global work envelope.

To achieve some savings, you can group its work at the same time as those made for electricity.

You will have the choice to call on Orange specialized teams, in charge of the entire telephone network or by trusting Professional electricians.

If you already have a team of professionals who accompany you, do not hesitate to ask them to suggest this part during your first exchanges in order to obtain a global reduction.

What is the Bouygues fiber installation price at home ?

You have completed the fiber eligibility test and you can enjoy a Bouygues Internet offer ? You would be wrong to deprive yourself ! If you wonder about the Fiber Installation Price, you will be very positively surprised.

Indeed, the installation of fiber optics by the internet access provider is completely free, And this, regardless of your status (tenant or owner of the property), your location or the type of accommodation in which you live:

• In apartment
• In individual or adjoining house
• Right in the city center in a very connected and easily accessible area
• Or in a more isolated place like a village

You will therefore have absolutely Nothing to pay to connect your accommodation Bouygues optical fiber, whether you already have a fiber socket at your home or the technician must make all the steps in the installation.

Nevertheless, if we go a little further in the price conditions of fiber connection, We realize that free is present in the majority of cases. When the connection to be made Less than 10 meters.

However, Two installation cases are paid ::

• For all the Additional fibrages less than 50 meters :: 25 €, For example, for houses with an addiction.
• For all the Additional fibrages greater than 50 meters : count more € 75 per fibration.

Namely: if you are a tenant and the fiber has not yet been installed in your building or your suburban area, we invite you to make a Request from your owner. This one should quickly accept it to make you benefit from an optimal internet connection, until 12x faster that the ADSL. The price fiber connection will always be free but steps must be carried out by the owner.

Loans to take out a bouygues fiber offer ?

What about the ADSL Internet offers ?

Price of installing an adsl bouygues box

If your accommodation is not eligible for Bouygues Telecom fiber offers, you can, of course choose, an ADSL/VDSL offer to take advantage of a quality internet connection at your home: for your leisure or even to work.

THE ADSL line opening price At the Bouygues Internet Access Provider amounts to 59 €. This amount will appear on your first internet bill. It corresponds to moving a technician To connect your internet accommodation.

Note: be careful when you choose your appointment with a technician. Indeed, a Non-honored meeting may be billed Up to 125 € in compensation for the movement of the teams.

You want to subscribe to a Bbox Bouygues ?

The little extra: Bouygues turnkey offers

To best support you in your installation, the Internet service provider offers so -called “turnkey” offers For the least comfortable subscribers with technology.

Thanks to these all -inclusive formulas, you will not have to worry about making the connections of your devices, the Bouygues technicians will take care of any Web installation from A to Z.

This turnkey installation option, including the commissioning of equipment (television, computer, connections, ect), you will cost 60 €.

It is accessible for users subscribed to the following Bouygues offers:

• Bbox Fit Fiber
• Bbox Must Fiber
• BBOX Must Smart TV

What are the bouygues commissioning fees ?

You probably do not know it but like the other main operators (such as Orange, SFR or Free), Bouygues invoice Setup fees of its internet boxes.

We detail below what these costs correspond to and the amount that will be billed to you by Bouygues Telecom.

That represent the costs of commissioning ?

To simply define them, the Service fees are Various costs Billed by the network manager for:

• Install your internet equipment within your accommodation.
• Process and follow your file (making appointments, monitoring of information, organization of travel).
• To intervene within your home. This intervention is carried out by an expert Bouygues Telecom technician.

Please note, these costs are not to be confused with the price of a telephone line opening, they are very additional.

Our advice: to avoid any unpleasant surprises on additional costs, we invite you to take note of the terms and conditions of your contract with the operator during the quote phase. To do this, the best is to read in detail all of this information rather than traveling it quickly. This will avoid any inconvenience on your next invoices and you will be fully informed when making your decision as to your subscription.

What is the amount of commissioning fees ?

According to the operator’s website on its prices page, in May 2023, the costs of bouygues telecom amount to 48 €. This sum can be set in different ways:

• In one one time On your first Bouygues invoice. The amount will be indicated under the title “Commissioning costs”.
• Monthly, for a year for the sum of € 4 per month for 12 months. This amount will be indicated on your invoice with the mention “continuity costs to activate”. You will be able to spot it quite simply and inform customer service in the event of a problem on your invoice.

Change of address or termination, is it free for Bouygues subscribers ?

I move and I would like to make a change of address, is it paying ?

The address change service is free and completely offered when subscribing to an offer from the Bouygues operator.

To declare this change, you will only have to inform the Bouygues Telecom customer service by phone or via your customer area to indicate your new address.

I would like to terminate my subscription, how much should I pay ?

Contrary to popular belief, Encouraging your subscription is not free among operators or internet access providers.

If you can change your offer at no cost, completely terminate your subscription, for example, to turn to another operator, is well paid.

This cost is a counterpart in the fact of turning to another operator offering a more financially interesting offer or which corresponds more to your needs.

At Bouygues Telecom, its costs amount to 59 euros For all subscribers being still in their commitment period, whether you have taken out a Bbox Fit or Bbox Must offer for example.

If you want Remove your subscription at no cost, There are two possibilities:

• Have subscribed to an internet box without obligation that allows you to terminate your offer at any time.
• Arrived at the end of your commitment period, for example after 12 or 24 months. If you do not renew your subscription, you can terminate without paying additional costs.

You will also have to make sure you restore all equipment supplier (remote control, box, cables, ect) to avoid additional costs For equipment not rendered.

These costs can quickly increase and represent a substantial budget. Also, it is important to send them back as soon as you have made your termination request. You can just can postpone, via a relay point, or Place them In one of the Bouygues Telecom shops.

Updated on 08/17/2023

Ophélie discovers Selectra during an internship as web editor after obtaining a professional license. After being in charge of writing telecom content and the news section, it is In charge of the Bbox-News site since 2018 and makes you benefit from his unparalleled knowledge of Internet and mobile offers of Bouygues Telecom.