Fidelite crossroads

With inflation, brands loyalty programs attract consumers. Unfortunately, they are also a target of choice for thugs, never short of ideas to destroy their victims. In this regard, Tuesday, July 18, the Association of Consumers UFC-Que Choose Alert on a new scam aimed at Carrefour customers. The pirates recover the identifiers of the customers of the brand via fake e-mail (phishing) and then record the loyalty card of their victim on their mobile via the Carrefour application. They can then make purchases in any Carrefour store and thus siphon some money accumulated on the customer account.

Carrefour: Watch out for this scam that targets your loyalty card

Crooks pirate Carrefour loyalty cards with prize pools in order to make fraudulent purchases.

Posted on 07/21/2023 at 11:35 am

With inflation, brands loyalty programs attract consumers. Unfortunately, they are also a target of choice for thugs, never short of ideas to destroy their victims. In this regard, Tuesday, July 18, the Association of Consumers UFC-Que Choose Alert on a new scam aimed at Carrefour customers. The pirates recover the identifiers of the customers of the brand via fake e-mail (phishing) and then record the loyalty card of their victim on their mobile via the Carrefour application. They can then make purchases in any Carrefour store and thus siphon some money accumulated on the customer account.

The Carrefour card is of the trunk type. Throughout your purchases, it eats from an amount in euros that you can spend later to pay your shopping, as a virtual voucher. By taking control of the card, the crooks can empty their victim’s prize pool account in a few minutes. A crossroads of Carrefour was, for example, relieved of 71.28 euros via this technique. The situation is such that the brand has sent an alert enamel to its clients to order them to protect themselves from such practices. In some cases, fraud cost hundreds of euros to the customer.

Carrefour warns its customers

To avoid a unpleasant surprise in checking, Carrefour therefore advises these customers to use a robust code by avoiding birth dates or simple figures. It is also advisable to change your password regularly and not disclose it. Finally, the distribution giant calls on its customers to be wary of the suspicious links present in an email.

If you believe you have been the victim of this fraud, no need to panic. Change your identifiers and contact Carrefour customer service to request a refund.

Carrefour: This scam targets your loyalty card, here’s how to protect yourself

Pirates attack your loyalty cards. At least to those that combine money to be used as payment, such as that of Carrefour. If you have received an email from the brand asking you to provide the associated identifiers, be careful, it is a scam.

Be careful if you have received an email or request for your Carrefour loyalty card identifiers. It is an attempt at computer hackers to you steal money. The Carrefour card is of the trunk type. During your purchases, It feeds from an amount in euros that you can spend Thereafter to pay your shopping, as a virtual voucher. Hackers have launched a phishing and hacking campaign for Recover the cards number and password. Once in possession of the information, they record everything in the Carrefour application and use your kitty in the group signs.

A victim learned at her expense when she wanted to use the € 71 accumulated in store. By checking, surprise: The balance of zero. She checks and realizes that two payments were made, one of € 19 and one of € 52. Except that they were made in Paris, a city in which the person has never set foot. Warned of the problem, Carrefour reimbursed the stolen sums. In some cases, Fraud caused hundreds of euros to the customer.

How to protect your Carrefour loyalty card

The group has launched an information campaign to its customers to warn them of the current scam. Communication also includes the advice necessary to protect its loyalty card:

• Use a robust kitty code (the card code): Avoid birth dates or single figures.
• Change The password of the Carrefour account associated with the card. There too, do not draw from the list of worst passwords that are.
• Beware of suspicious ties present in an email or more generally on the internet.
• Never disclose your password or your prize pool code.

If you think you’ve been a victim, don’t panic. Change identifiers and codes as indicated, then Contact the Carrefour after -sales service to request a refund. This is not the first time that hackers have targeted large retailers to accomplish their misdeeds. And the classic phishing mail is not the only way used either. Last year, a Facebook scam promised a Nintendo Switch OLED at € 1.99 at Carrefour precisely.

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