Cancel your subscription to Amazon Prime – Amazon customer service, how to terminate your Amazon Prime subscription?
How to terminate your Amazon Prime subscription
Finally click the button Ends the [end date of your subscription] To validate the cancellation of your subscription. The termination of your Amazon Prime offer will be effective from the next billing cycle.
Cancel your subscription to Amazon Prime
When you subscribe to Amazon Prime, your subscription is configured to renew itself automatically each year. You can deactivate this automatic renewal at any time.
Members having a paid subscription who do not use their advantages are eligible for a full refund of the current subscription period. The refund will be processed within 3 to 5 working days.
Noticed : If you are not a Quebec resident, your subscription will be automatically converted to a paid subscription at the end of the free trial period. If you are a Quebec resident registered in an annual or monthly subscription, your credit card will not be billed before the end of the first 30 days.
To deactivate automatic renewal or upgrade:
- Go to manage my premium subscription.
- Consult the date of renewal:
- If you enjoy the free trial period of the Amazon Prime program, select Do not continue.
- If you are currently in the first 30 days of an annual or monthly subscription in Quebec, select Do not continue.
- If you have a subscription to Amazon Prime Payer, select Cancel the subscription .
Noticed : Customers who register for Amazon Prime using the Android mobile shopping application or the Prime Video Android application must manage their subscription via Google subscription services.
Has this information been useful to you?
Thank you for your feedback.
How to terminate your Amazon Prime subscription ?
Faced with the sharp increase in the subscription prevails the question of terminating its subscription may arise. Here’s how to do.
If you have a subscriber Amazon Prime, You have undoubtedly received the painful in your reception box. Amazon has just announced an increase in the price of its subscription prevails in France and elsewhere in the world. With an annual rate which increases by 42%, which Amazon justifies in particular by the increase in the price of petrol and packaging, the question of keeping its premium subscription can now arise.
Amazon Prime may integrate, in addition to free fast delivery, many services (video premium, premium music, amazon photo or even premium reading), the additional twenty euros to be paid each year is quite difficult to swallow. If your decision is made and you want to put an end to your Amazon Prime subscription, rejoice. A few weeks ago, the online commerce giant has indeed modified the termination process to its service to simplify it in order to comply with European directives.
Anyway, whether you have opted for an annual or monthly subscription, you still have a few weeks of respite. The increase in your subscription will only take place on the anniversary of your subscription, while it will be applied from September for monthly subscriptions. While waiting for the fateful date, here is the procedure to terminate your Amazon Prime subscription.
From a computer
1. Sign into your account
Launch your favorite web browser and go to Amazon.Fr. Then click on Identify And connect to your account.
2. Access your Prime account settings
At the top of the page, click on the menu Account and lists, Then in the page that appears, click the button Prime.
3. Cancel your subscription
At the top right of the page, under the title Manage subscription, click on Update, cancel and more.
Then choose Put an end to the subscription and the advantages.
Amazon should display a window reminding you of the remaining duration of your subscription. Click on Continue to cancel.
Finally click the button Ends the [end date of your subscription] To validate the cancellation of your subscription. The termination of your Amazon Prime offer will be effective from the next billing cycle.
From the mobile application
1. Access your settings
Open theapplication Amazon on your smartphone and press the icon appearing silhouette at the bottom of the screen, and enter the menu Amazon Prime.
2. Manage your subscription
Then press Manage your subscription To display all the available options. Select then Update, cancel and more.
3. Cancel your subscription
Now press Put an end to the subscription and the advantages. Amazon displays a recall of the advantages to which you are entitled, and especially tells you the remaining duration of your premium subscription. Press on Continue to cancel at the bottom of the page.
Finally, press Ends the [end date of your subscription] To confirm the termination of your subscription Amazon Prime.