Bouygues termination: how to terminate your Bbox or mobile package?, The SFR 4G box: Eligibility, opinion and termination
The SFR 4G box: Eligibility, opinion and termination
You wish to take out a SFR 4G box offer ?
Bouygues termination: how to terminate your Bbox or mobile package ?
Whether you want to move or simply change operator, we tell you how to follow in your situation to terminate your internet or mobile offer Bouygues Telecom ! We also explain to you in this guide how to contact the service dedicated to termination at Bouygues Telecom, what are the termination costs to be expected, or what to do after having terminated your offers !
- The essential
- It is possible to terminate a Bouygues Telecom offer by phone, online, By registered letter, Or by subscribing to an offer from another operator and by asking for the portability of your mobile/fixed line.
- The operator Bouygues Telecom provides for Termination Fee of the order of 49 € Or 59 € for the Bbox customers.
- Customers committed for 12 or 24 months are also liable for all or part of the remaining monthly payments if they put an end to their subscription before the end of their commitment period.
- Once your Bbox offer has been terminated, it is the responsibility of Return all your equipment in good condition And within 30 days ; under penalty of seeing you invoice by Bouygues Telecom.
Bouygues termination: What are the steps to terminate its Bouygues subscription ?
There Termination of a Bouygues subscription is made in a few steps, to know :
- THE Calculation of termination fees ;
- L’Announcement at Bouygues Telecom that you want to terminate your subscription (s);
- There restitution of equipment Bouygues for Bbox customers.
Step 1: Calculate its termination costs
Before calculating its termination costs, it should be noted that there are two types of termination costs:
- THE “fixed” termination fees which concern that Internet offers:
- If you have taken out an offer Bbox Fit, Must Or UltymBefore 03/23/2015, The termination fees amount to 49 €.
- If you have subscribed After 03/23/2015, termination fees amount to 59 €.
Calculate the termination costs of your Bouygues subscription
How much is your subscription every month ? *
How long is your commitment ? *
How many months of commitment do you have ? *
Calculate my loading costsIt is also good to know that if you want to leave Bouygues Telecom for another operator, the operators generally provide for reimbursement of termination fees requested by your former supplier.
However, you can terminate free of charge in the event of a legitimate reason (Deaths, Tuture, imprisonment, disaster, hospitalization, over -indebtedness, unemployment following a CDI dismissal, moving abroad or moving outside the coverage area of Bouygues Telecom, etc.) or if You respect the 30 -day period imposed for the return of your equipment.
��Note: If you no longer want to stay at Bouygues Telecom, it is also possible to yield your line to a third party so as not to be liable for termination fees.
Step 2: Contact Bouygues Telecom to announce your wish to terminate
You are not satisfied by the services of your current Bouygues Telecom offer or you want to enjoy a more advantageous internet offer ?
Several solutions are available to you to terminate your BBOX offer or your mobile package, and change operator:
- Call customer service by Bouygues Telecom: by making up the 1064 From a fixed position or the 614 From a Bouygues Telecom mobile line. The service can be reached Monday to Saturday from 8 a.m. to 8 p.m ; ;
- An termination from your online customer area : Connect to your customer area and access the section My account, Before clicking on I wish to terminate and let yourself be guided;
- Send a registered letter : Send your termination request by mail with acknowledgment of receipt to this address: Bouygues Telecom customer service – TSA 59013 – 60643 CHENTILLY CEDEX ;
- Request the portability of your fixed line to your new operator : if you want to keep your fixed or mobile line number, indicate your code Rio When subscribing to an offer from another operator, so that the latter can take care of free to terminate your Bbox offer from Bouygues Telecom.
Whatever the means used, the termination of your BBOX or Mobile offer will be effective within a period of 10 days from taking into account your request.
If you have subscribed a B & You offer, In this case, you can terminate your package:
- Since your Online customer area ::
- Section My package ;
- Select the line concerned;
- It’s this way in the insert “You no longer need your line ? »» ;
- Terminate my line ;
- I wish to terminate.
- Since theBouygues Telecom customer area application ::
- Section My lines ;
- Select the line concerned;
- I no longer need my line.
Step 3: Restoring your equipment Bouygues
Once you have terminated your Internet offer, your Bbox mailbox remains accessible for 6 months.
On the other hand, Bouygues Telecom indicates by email the procedure to follow for Restore your equipment : modem, decoder and possible accessories.
The operator leaves its Bbox customers a 30 days to return their equipment. The operator also provides Penalties in the event of delay, of non-reproduction or damaged equipment.
You have two alternatives to return your equipment ::
- Shop : in order to restore the equipment free of charge;
- Ship the equipment by packages (at your expense) : the equipment can be sent to the following address: Electronics cord – A6 Building East – Hub BYT activity – 11 rue du Nouette – Zi de Quévert – 22103 Dinan.
All the methods of restitution of equipment in the event of termination of your offer can also be viewed from your online customer area: the list of equipment to be returned, the deadline, the return voucher, etc.
when you have returned your BBox equipment on time, Bouygues Telecom you Reverse your security deposit For the TV decoder:
- either 49 € If you have subscribed to the offer Before 03/23/2015.
- a 59 € bonus If you have subscribed after this date.
Should you terminate your Bouygues subscription in the event of a move ?
In the event of a move, you do not need Refit your Bbox or Mobile offer.
You can indeed transfer your Bbox line to your new accommodation for free and easily.
You can also choose Change for another operator offer depending on your eligibility, or Definitely terminate your Bbox line In order to take advantage of the services of another operator.
You move abroad or in an area not covered by the Bouygues Telecom mobile network ? Know that you can Request the termination of your Bouygues Telecom mobile offer current Without having to pay any termination fees linked to your commitment !
However, it is necessary to Present proof of address, Who attests that your new accommodation is out of reach of the operator’s mobile antennas.
What competing offer in Bouygues to choose ?
You wish to take out a new internet offer ? Bbox-News experts have selected the best offers of the moment:
Bouygues Telecom termination letter model
You want to terminate your Bbox or Mobile Bouygues Telecom offer by sending a registered letter with acknowledgment of receipt ?
In order to simplify your task, we offer a below a Ready -to -use termination letter model, that you can use to make your postal termination request !
Your first name and name
Your address, postal code and city
Your phone number
Your Bouygues Telecom customer number
Your emailCustomer Service (Bbox or Mobile) Bouygues Telecom
TSA 59013
60643 Chantilly Cedex
Make the (date), a (location).Subject: Request for termination of my offer (specify the Internet or Mobile) Bouygues Telecom
I inform you of my desire to put an end to my Bouygues Telecom subscription (Mobile or Bbox), referenced under the following contract number: (Bouygues Telecom customer number).
(Choose one of the following options)
1. My commitment period having arrived in the long term, please do the necessary upon receipt of this letter and send me a letter confirming the termination of my contract.
2. My request for termination is motivated by (specify : move, claim, unemployment after dismissal, etc.)). Thus and in accordance with the GTC, please provide the termination of my contract without costs upon receipt of this letter.
3. My commitment period not yet completed, I agree to pay the remaining monthly payments in accordance with the provisions provided for in the contract. Please do the necessary for receipt of this letter and send me a letter confirming the termination of my contract.
Please accept, madam, sir, the expression of my distinguished greetings.
Your first name and surname
Your signatureUpdated on 09/22/2023
Enzo is a specialist in the Bouygues supplier and more generally smartphones.
The SFR 4G box: Eligibility, opinion and termination
You benefit from poor ADSL or fiber internet coverage but a good 4G signal ? In this case, there is an ideal 4G SFR internet offer for you. Find out how the 4G+ SFR box offer works, what are the eligibility conditions and the services included.
- The essential
- Why take a 4G box ? A 4G box Allows customers who benefit from a bad ADSL and fiber internet connection to connect to Wi-Fi to 4G/4G network+ from SFR.
- The SFR 4G box offers 200GB of mobile internet per month as well as recharges if necessary.
- The SFR Box 4G offer is available, for eligible customers, at the price of 34.99 €/month without engagement.
How the 4G+ box of SFR works ?
There SFR BOX 4G+ is a modem that allows Connect and navigate on the internet in wifi thanks to 4G mobile network of the operator, without going through the ADSL telecom network or classic fiber optic fiber. You can therefore connect to your SFR 4G box in the same way as to a conventional internet box, from several devices and simultaneously.
On the other hand, unlike a classic box, the 4G SFR internet box requires Insert a SIM card With a subscription, just like a smartphone. It is thanks to this mobile data envelope that you can access the internet wireless and in very high speed from all kinds of device (smartphone, computer, tablet, etc.)).
To be able to take advantage of your SFR 4G+box, you must have good mobile coverage on the 4G network of the operator where you want to subscribe. Indeed, it is the quality of your 4G reception that your Internet connections will depend.
4G box offers are generally dedicated to dwellings in Blank Zone or in the gray area, in the countryside or in the mountains for example. We speak of white zone when a accommodation does not receive the network from any internet access provider, which deems the Too unprofitable location To deploy their infrastructure. The gray areas follow the same principle but there are still a or even two suppliers who have deployed some antennas.
How to subscribe to the 4G SFR box offer ?
The 4G+ box offered by SFR is only reserved for a certain type of customer. To take out this internet offer, you must therefore meet several conditions.
What are the eligibility conditions ?
To be able to subscribe to the SFR 4G box offer, there are two conditions. The offer is indeed exclusively reserved for people:
- Whose accommodation benefits from an ADSL internet speed too low to take advantage of a satisfactory internet connection, namely less than 10 Mbit/s .
- Which benefit from sufficient coverage on the 4G SFR network.
To know your SFR 4G Box Eligibility, You just need to go to the operator’s website and enter your postal address or landline number. If you are not eligible, you will therefore not be able to take out the SFR 4G Internet offer.
You want to test your Eligibility Box 4G SFR ?
You want to test your Eligibility Box 4G SFR ? 01 86 65 29 77
You want to test your Eligibility Box 4G SFR ? To find out if you can take out the 4G Internet offer from SFR, Test your free online church On the SFR website ! Test my eligibility
How to subscribe to a 4G+ SFR box online ?
You are eligible for the SFR 4G box ? Here are the subscription steps to take advantage of them:
- Visit the SFR website.
- Click on the tab Box offers.
- Click on the tab 4G box+.
- In the eligibility box, enter your postal address or your fixed telephone number.
- Press the box Test.
A few seconds or minutes later, you will know which SFR offers you are eligible and if you can benefit from the SFR 4G box.
What are the services included in the 4G SFR Internet offer ?
200GB of internet per month
The 4G SFR box offer contains a data envelope which contains 200GB of mobile internet per month For your Internet use. It is a substantial envelope, which allows you:
- Send many emails.
- To surf the internet for several hours a day.
- To watch Internet television.
- To access your social networks and instant messaging.
SFR offers a descending internet speed up to 260 Mbit/s, and an internet speed amount up to 50 Mbit/s. You can connect up to 64 devices simultaneously, or 32 devices on each band (the 2.4 GHz frequency and the 5 GHz frequency) and you have a range up to 250 meters.
If there is no Unlimited SFR 4G box package, You have the possibility of buying refills of 50GB or 100GB per month, directly from your SFR customer area.
Note that all SFR flows announced by Internet access providers are Theoretical flows. Real flows, that is to say in real conditions, are therefore often less. The flow of which you benefit depends on both your network coverage, but also on the length of your internet line.
How to watch TV with the SFR 4G box ?
If the SFR 4G box Do not give you access to a classic TV service via a TV decoder, you can still watch the available programs on SFR TV Through the mobile application. You will have access to the list of TV channels, the programs broadcast live or to replays.
To do this, simply download the application for free on your download platform (the Google Play Store for an Android smartphone and the App Store for an iPhone). You must then connect from a smartphone or tablet as you would with your SFR mobile package. You also have access to the service SFR TV on PC.
To have access to programs on your television, you can use a Chromecast feature, which allows you to broadcast the content of your mobile device on the screen of your living room.
The SFR 4G Box offer includes 10GB On the SFR cloud, which means that you can save files, photos or videos but also TV recordings you want to keep or watch later.
Telephony included with the SFR 4G box offer
Unlike other marketed 4G box offers, the SFR Box 4G offer has the particularity of offering a telephony. This service offers unlimited calls, on fixed but also on the mobiles, towards France as well as towards the French overseas departments.
On the other hand, special numbers are not taken into account, and calls are limited to 3 hours of communication per call. Each month, you have the opportunity to call Up to 200 recipients different.
Calls are possible only through a landline phone, which you need to connect to your 4G+ SFR box.
What is the price of the 4G+ SFR box ?
The 4G Box SFR offer is offered to 34.99 €/month without commitment, SIM card costs and box rental included. The operator allows you to test its services for 30 days, thanks to its satisfied or refunded offer.
The commissioning costs as well as the termination costs amount to € 19 (to be paid only once when ordering for commissioning costs and when you terminate your contract for termination costs).
Note that the offer SFR 4G Internet box is an offer without commitment, you therefore have the possibility of putting an end to your subscription when you want, without proof or variable costs (only the fixed costs of € 19 apply for any termination).
In case of SFR 4G box termination During the offer Satisfied or refunded, You will be reimbursed for service costs of € 19, rental fees for equipment of € 3 as well as the month subscription paid at the time of your subscription.
How to install its SFR 4G Box offer ?
The SFR 4G box consists of:
- 4 Ethernet ports To connect to several wire (a wired connection allows you to reach more efficient flows than to WiFi).
- 2 ports RJ11 To connect a landline and thus take advantage of the unlimited calls included in the telephony offer. The RJ11 cable is not provided.
The installation of your SFR 4G Internet box only takes a few minutes and can be done without the help of a professional . You just have to:
- To insert the Sim SIM card at the location provided, in the 4G Modem Box+.
- To connect the 4G SFR box.
- To press the ON/OFF button To start it.
Your device is now functional, all you have to do is connect from the device of your choice. For this, go to the WiFi settings from your smartphone, tablet or computer and select the WiFi network name of your SFR 4G box .
The SFR 4G box offer in the face of competition
SFR is not the only supplier to offer a 4G box offer. All offers on the market have the same goal: to provide an internet solution to people who cannot benefit from a conventional internet offer. They therefore all include a Data envelope with more or less mobile data per month. They are also all proposed without commitment to duration (except the NRJ Mobile offer which is accompanied by a one -year engagement duration).
Bouygues Telecom stands out at this level since it offers an unlimited 4G box offer . Free and NRJ Mobile include 250GB of mobile internet per month and SFR and Orange offer a data envelope with 200GB per month. These two operators, however, have the advantage of offering internet recharges if necessary, in the event that you have reached all of your data envelope.
SFR stands out in the face of competition thanks to its telephone service . It is indeed the only market offer that offers a telephone service with unlimited calls. Other Internet service providers only include mobile data envelope. The operator also includes 10 GB of storage on his cloud.
SFR 4G Box 2023: What do consumers think ?
On the Truspilot site, SFR obtains the note of 1.4/5 of 13,843 reviews verified (figures collected in August 2023). Here are the positive and negative points noted:
- The SFR debit proposed
- The possibility of recharge
- Ease of installation
- Unlimited calls
- Storage service
- The satisfied or reimbursed offer
- A non -binding offer
- The data envelope limited to 200 GB per month
- The price
Here are some reviews on 4G SFR boxes.
Fufu, November 2022:
Looking for a new Internet supplier to have a better speed, the SFR 4G box seems to meet my expectations with a mbit flow much to the ADSL for a monthly subscription price equivalent to my current package. Furthermore, I benefited from the aid of the government.
Gérard P, December 2021:
Good, but delivery time longer than expected.
Jonathan, September 2021:
Top quality despite a relatively high price.
Lein, March 2021:
Received quickly. The product complies with the description, I am satisfied.
You wish to take out a SFR 4G box offer ?
You wish to take out a SFR 4G box offer ? 01 86 65 29 77
You wish to take out a SFR 4G box offer ? Test your free online church online at the SFR 4G+ box+! Test my eligibility
Good mobile
10GB € 5.99 See
100GB € 16.99 See
20GB € 5.99 See
Good mobile
€ 5.99 See the offer
€ 5.99 See the offer
€ 2.99 See the offer
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Today: 09/22/2023 16:26 – 1695392814
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