Hello One

To subscribe to one of our bank cards, choose your type of account (individual or joint), complete the information that concerns you and make your choice when applying for an account opening. Simple and quick, it will only take you a few minutes !

The cards
Banking HELLO BANK!

Discover our Visa bank cards with many advantages ..

Whether you choose the visa hello one card, the visa hello prime card, or the Hello Origin card
(for your teenager), you can benefit from common advantages. The hardest thing will be to choose !

Contactless thanks to contactless payment, your daily purchases have never been so fast !

In real time your cards operations are visible in real time on your bank account (1) .
Without borders your card can be used in France and abroad.

In complete safety do your online purchases with a peaceful mind with the free security system “Verified by Visa”.

Bank cards designed for you and your daily life !

HELLO PRIME VISA Map

The HELLO PRIME VISA card is available for your individual or attached bank account (subject to income conditions), perhaps included in Hello Prime (paid offers) or subscribed alone (see pricing) . Immediate or delayed flow, modular withdrawal and payment ceilings, set up your hello prime card according to your needs. As a bonus, insurance and assistance guarantees are included or optional: ski accident, travel cancellation … We cover you ! The most: payments and withdrawals are free of charge abroad (11), even excluding the euro zone. And in the event of a glitch, a troubleshooting card is sent to you wherever you are. The HELLO PRIME VISA card is available for your individual or attached bank account. Discover the Hello Prime offers

Hello Prime virtual card

The Hello Prime virtual card is a dematerialized card included in Hello Prime offers (paid offers) but that can be taken out alone (see pricing), subject to income (12) . Take it virtually in your pocket or your wrist by entering your card number to make payments via Apple Pay, Paylib, Garmin Pay, Fitbit Pay. Immediate flow or delayed flow: it is you who choose. Subscribed in Hello Prime offers, it benefits from insurance and assistance guarantees from the hello prime physical card. The HELLO PRIME VISA card is available for your individual or attached bank account. The most: being dematerialized, you do not wait to receive your virtual card, it is available immediately at the opening of your account. The Hello Prime virtual card is available for your individual or attached bank account. Discover the Hello Prime virtual card

HEELLO One visa card

The visa hello one card is a free bank card “subject to use” (13) when it is included in Hello One offers but can also be taken out alone (see pricing), without income condition. In immediate debit with systematic questioning of the balance of your bank account before each operation, you have control over your expenses. Most: the visa hello one card also works abroad. Your payments are free of charge all over the world and for your withdrawals, benefit from our network of subsidiaries during your getaways. The HELLO One visa card is available for your individual or attached bank account. Discover the Hello One offers

Your teenagers also have the right to a bank card … free !

Hello Origin

The Hello Origin card is a free bank card available for your teens, reserved for children from hello bank customers!, from 12 years old.The payment ceilings and withdrawal of the Hello Origin bank card are limited: ideal for learning to control your budget and manage your expenses, from an early age. The activation and deactivation of certain payments and withdrawals allows you, as a legal representative, to control the expenses of your teenager. The plus: withdrawals are free of charge abroad in partner banks, your teens will benefit even more from their school trip. Discover the Hello Origin Map See prices

Now it’s up to you to choose !

To subscribe to one of our bank cards, choose your type of account (individual or joint), complete the information that concerns you and make your choice when applying for an account opening. Simple and quick, it will only take you a few minutes !

High speed

Simple and fast , Complete your information is a children’s game.

Electronic signature

With the Online signature , You enter a confidential code received by SMS and voila !

Sending supporting documents

Nothing’s easier ! A photo from your smartphone To download when you want !

Account opening

You make your first payment. Once your account is opened, you will receive your Visa at your place.

The most posed questions in the FAQ:

• “Do I benefit from my advantages and card insurance when I use Apple Pay ? »»
• “How to change bank card ? »»
• “Can we open a bank account to a minor child ? »»
• “Can I make withdrawals by bank card on my young booklet ? »»

Call us cat with helloïz Consult the FAQ

(1) The balance of the deposit account instantly takes into account withdrawals and payments made with the card (excluding payments made with a delayed speed card). Some transactions, when the merchant’s payment terminal is not connected to its bank, such as payments to parking lots or tolls, are not taken into account in the instant balance. This balance is visible in the hello bank application! and on the HelloBank site.Fr.
(2) Supply of a debit card (international payment card with immediate debit) or supply of a debit card (international payment card with delayed debit).
(3) Supply of a debit card (payment card with systematic authorization).
(4) Supply of a debit card (payment card with systematic authorization)
(5) Payments by card. Excluding exchange rate and third -party establishment costs.
(6) Card withdrawals. Excluding exchange rate and third -party establishment costs.
(7) Insurance and assistance contracts Hello Prime and Visa First subscribed by BNP Paribas, through SPB, 71 quai Colbert 76600 Le Havre, 305109779 RCS Le Havre, N ° ORIAS 07002642 as broker, With Europ Assistance SA, anonymous company governed by the Insurance Code, with a capital of 48 123,637 EUR whose registered office is located at 2 rue Pillet-Will, 75009 Paris, France, RCS Paris n ° 451 366 405, acting For the purposes of this police through its Irish branch Europ Assistance its Irish branch, the main establishment of which is located at the Ground Floor, Central Quay, Block B, Riverside IV, SJRQ, Dublin 2, Do2 RR77, Ireland, and Saved with the Irish Companies Registration Office under number 907089
(8) Get a provisional replacement card shipped within 72 hours and/or an advance of species in local currencies (depending on the country)
(9) Excluding certain payments (toll, parking. ) and subject to current authorization requests.
(10) Excluding certain payments (toll, parking, payments with delayed debit card, etc.) and subject to authorization requests in progress.
(11) The hello one offer remains free in conditions to make at least one payment or withdrawal with your Hello One card in the calendar month, otherwise 3 euros per month.
(12) BNP Paribas does not charge any fees. Third -party establishments can sometimes apply exchange costs or any commissions.
(13) Its subscription is possible under a monthly net income before minimum tax of € 1,000 for the card holder.

Hello One

• Card * hello one with systematic authorization
• All your payments by card at no cost in France and abroad
• Visualization of your real -time cards operations

• Blocking and unlocking your card
• All your card withdrawals at no cost in the distributors of BNP Paribas and its subsidiaries

* Supply of a debit card (payment card with systematic authorization).

In short

This is 0 commitment

0 termination fees, your contract is without commitment to duration.

You are controlling

• Block and unlock your bank card (all your payments and withdrawals).
• Activate and deactivate contactless payments.

It’s simplified management

• Your card operations are visible immediately (1) .
• With the Hello One card, you follow your expenses day by day.
  Your balance is updated in real time (1) .
• In short, you know where you are !

It is according to your desires

Change your withdrawal and payment ceilings in a few clicks (2) .
This card is also available within the Hello One offer and the Hello One Duo offer.

How to subscribe the Hello One card ?

ELIGIBILITY

Accessible card without income condition, subject to acceptance by the bank.
For who ? For each cotitular of a hello bank joint deposit account!, French resident and not holding a Hello One card on this same account (whether the Hello One card is owned in a hello one duo offer or not).

Steps
subscription

1. 1 Call the hello team on 01 43 63 15 15 (3) and identify yourself with the advisor.
2. 2 After verifying your eligibility, the advisor presents the essential characteristics of the hello one card and answers your questions.
3. 3 If you give your agreement to subscribe to the Hello One card, you will receive your contract in your secure mailbox. Your Hello One card will be shipped to you ! Your confidential code will be communicated to you either by SMS on your mobile phone, or by mail at this same postal address.

RATE

The Hello One card outside the Hello One Duo offer is at a rate of € 36 per year.
Also available in the Hello One Duo offer, the offer is free subject to at least one payment or withdrawal in the calendar month, otherwise it’s € 3 / month.

Duration

Without commitment to duration (indefinite contract). Terminated at any time under the conditions provided for in the contract.

Right to retract

You have a right of withdrawal (4) for 14 re -fore calendar days from the date of subscription of your contract.

Features

What is the Hello One card ?

The Hello One card gives you access to CB and visa payment networks. Visa is the world’s leading world acceptance network, located in 200 countries. The hello one card is immediate debit: the amount of each withdrawal and payment is immediately debited on the account to which the card is attached after automatic and systematic verification of the balance (or provision) available on this account.

What are the advantages of the card ?

Payments and withdrawals

• Payments free of charge in France and abroad (5) .
• Undo cost withdrawals in the automatic distributors of BNP Paribas automatic banknotes and banks and all of its subsidiaries.

Contactless payment

Thanks to contactless payment for your purchases of an amount less than or equal to € 50, no need to enter your confidential code. You only have to affix your card on the payment terminal compatible for a few seconds.

Payment and withdrawal ceilings

Temporarily increase your ceilings (6) directly from the HelloBank website.FR (3) or the hello bank app! (3) .

Ceilings
Withdrawals /7 consecutive days	400 €
Payments /30 consecutive days	€ 1,000

How to control the Hello One card ?

Activation / deactivation of certain payments and withdrawals

• Payments and withdrawals in France or abroad.
• Online payments.
• Contactless payments in store.

Blocking / Unlocking of the card

You don’t have your card on you or do not use it for a while ? Block and unlock it in real time, directly from the site or the hello bank app!.
In order for the blocking of the card or the deactivation of certain payments and withdrawals are effective, the merchant must be connected to his bank. Some traders (parking lots, tolls) are not connected, payment could however be made.

Increase in card ceilings

Need to temporarily increase the ceilings (6) of your card ? You can directly do it from the site or the hello bank app! (3) .

In the event of loss, theft or fraudulent use of your card, immediately oppose to prevent any payment. The blocking of the card is not an opposition.

Real -time display of payments and card withdrawals

Thanks to your Hello One card, the balance of your attached deposit account visible on the site and the hello bank app! Instantly take into account withdrawals and payments, including mobile payments made with your card (7) . This balance is displayed as an indication to help you better manage your budget. Only your statement of account is proof of operations actually recognized on your account.

What are my assistance guarantees ?

The Hello One card does not include assurance or assistance.

Hello One Contact Card Service

HELLO One card service	Opposition of your card In the event of loss, flight or fraudulent use of the card or data related to its use, safeguarding, recovery or judicial liquidation procedure of the beneficiary.
Hours of operation	7 days a week and 24 hours a day
Client call number	+33 1 40 14 10 10*

* Cost of a local (from mainland France) or international (abroad) call according to your telephone operator.

And if I want to terminate my Hello One card ?

You can, at any time, terminate your Hello One card by sending a message to the hello team via your customer area (on the site or the hello bank app!)).
The bank can also terminate the Hello One card subject to a notice of 2 months, or immediately in the event of seriously reprehensible behavior or the occurrence of an event provided for in the contract.

In the event of termination of the Hello One card, you keep your hello bank deposit account!.

(1) Subject to the knowledge by the bank of current operations (in particular emissions and check discounts, bank card operations when the merchant is not connected to his bank). (2) Temporary modification (maximum 3 months) of the withdrawal and payment ceilings subject to acceptance by the bank. (3) Subscription to remote banking services (internet, landline phone, SMS, etc.): free and unlimited, excluding communication cost or provision of Internet access. (4) To exercise your right of withdrawal, simply refer by post to Hello Bank! The withdrawal form attached to the contracts to the address indicated on the form after having completed it, dated and signed, or inform the bank of your desire to retract via your personalized messaging from your secure space on the site or the app Hello Bank!. (5) Payments and withdrawals by card, excluding exchange rate and third -party establishment costs. (6) Temporary modification (maximum 3 months) of the withdrawal and payment ceilings subject to acceptance by the bank. (7) This instantaneous balance is calculated as and when hello bank is aware! of certain operations involved in the debit or credit of your account or for which authorization requests have been made by the beneficiary of a payment. Some transactions, when the merchant’s payment terminal is not connected to its bank, such as payments to parking lots or tolls, are not taken into account in the instant balance.

Strengthen the safety of
Your online operations

The digital key is the most secure way to carry out and validate all your online operations. Activate your digital key !