Subscribe an Applecare contract

If you opt for the coverage in the event of loss or theft, the location functionality should be activated on your device at the time of loss or theft and throughout the complaint process 4 .

Service and assistance by people who best know your iPhone.

As Apple designs both equipment, operating systems and many applications, our experts and experts know perfectly well how everything is articulated and works together and can solve most of the problems in a single conversation.

More peace of mind with Applecare+ for iPhone.

Applecare+ for iPhone and Applecare+ with coverage in the event of loss or flight are insurance products offering technical assistance ensured by our experts and experts 1 and a material warranty 2 covering an unlimited number of incidents relating to damage Accidental, each of them being subject to additional costs of € 29 for damage affecting the screen or the glass back, and € 99 for any other type of accidental damage 3 . According to the policy of insurance subscribed, you can even benefit from protection in the event of loss or theft. The warranty applies from the date of purchase of the Applecare+.

The advantages of Applecare+ are added to your rights as consumers and consumers to obtain repair or replacement at no cost, by the seller, products not in accordance with the sales contract within two years of their delivery, in accordance to the French Consumer Code. You can also obtain the reimbursement of the product or keep the product and obtain from the seller or manufacturer a partial refund within two years of the discovery of a hidden defect, in accordance with the French Civil Code. For more details, click here.

Apple certified assistance and repair certified
Priority access to technical assistance
Guarantee covering an unlimited number of incidents related to accidental damage 3
Battery replacement 3

Choose the insurance that suits you.

Applecare+

Applecare+ for iPhone offers a hardware guarantee covering an unlimited number of incidents relating to accidental damage 3 . Each incident is subject to the additional costs indicated below. You can also benefit from the replacement of the battery, the Express 3 replacement service and priority access to Apple 1 experts and experts .

Applecare+ with coverage in the event of loss or flight

Take advantage of all the advantages of Applecare+ added to protection for two incidents linked to a flight or loss of the device per period of 12 months 3 . Each incident is subject to the additional costs indicated below.

If you opt for the coverage in the event of loss or theft, the location functionality should be activated on your device at the time of loss or theft and throughout the complaint process 4 .

Additional fees at a glance

Covered incidents
Damage affecting the screen or the glass in glass 3:
Other type of accidental damage:
Damage affecting the screen or the glass back 5:
Other type of accidental damage:

Centralized assistance

Do not stay long without your iPhone thanks to the express replacement service

As Apple designs both iPhone, iOS and many applications, iPhone is a truly integrated system. And only Applecare+ offers centralized after-sales and assistance, provided by Apple experts and experts. Which solves most of the problems with a phone call.

• Priority access to Apple experts and experts by chat or by phone
• Repair the same day in most major cities in the world 5
• Express replacement service: we will provide you with a replacement device for the duration of repairs 3
• Cover in the event of loss or flight: if your iPhone is lost or stolen, a replacement device can be sent to you in all countries where the coverage in the event of loss or flight is available 5

Additional hardware guarantee

Guarantee covering an unlimited number of incidents related to accidental damage 3
Replacement of batteries retaining less than 80 % of their original capacity

The two Applecare+ insurance products allow you to obtain the repair or replacement of your iPhone. According to the insurance policy subscribed, you will benefit from protection for an unlimited number of incidents relating to accidental damage, and for two incidents linked to a flight or a loss of the device per period of 12 months 3 . Each incident is subject to additional costs, indicated in the table above. The guarantee covers the following elements:

• Your iPhone
• Its 3 battery
• The cable provided

Software assistance

Priority access to Apple experts and experts for any questions relating to the use of iOS or other

With Applecare+ for iPhone, Apple experts and experts can help you solve problems affecting your iPhone, iOS, iCloud and Apple Apps for iPhone 1:

• iOS and iCloud
• Wireless
• Apps Apple for iPhone such as Facetime, Mail, Safari and Calendar

Protect your iPhone

Applecare+ with coverage in the event of loss or flight

You can take out a coverage in the form of a fixed -term font for a period of two years, or in the form of an annual police paid by monthly payments which will be renewed automatically each year until termination 6 .

iPhone 15 pro, iPhone 15 Pro Max

iPhone 15 Plus, iPhone 14 Plus

iPhone 15, iPhone 14, iPhone 13

iPhone SE (3ᵉ generation)

Applecare+

You can take out a coverage in the form of a fixed -term font for a period of two years, or in the form of an annual police paid by monthly payments which will be renewed automatically each year until termination 6 .

iPhone 15 pro, iPhone 15 Pro Max

iPhone 15 Plus, iPhone 14 Plus

iPhone 15, iPhone 14, iPhone 13

iPhone SE (3ᵉ generation)

How to buy

1. Buy Applecare+ with your new iPhone.
2. Or buy it within 60 days of purchase your iPhone:
   • On your iPhone on your iPhone (Go to settings> General> Information, then select Add an Applecare+coverage)
   • Online (you will need to check your serial number and run a remote diagnosis)
   • By calling 0805 540 003 (you will have to make a remote diagnosis and provide proof of purchase)

To find out how to renew a warranty, please click here.

Applecare+ products are not available in Monaco, Droms, Tom and PTOM.

If you opt for the coverage in the event of loss and theft, the location functionality should be activated on your device at the time of loss or theft and throughout the complaint process 4 .

For more details on these products, refer to the General Conditions of Applecare+ or to the General Conditions of Applecare+ with coverage in the event of loss or flight.

Additional assistance

Assistance by phone or cat, repairs and much more.

Find the phone number of your Apple assistance here.

Assistance for all your Apple devices in a single app.

Apple footer

1. Local phone call fees may apply. Telephone numbers and intervention hours may vary and may be modified. Technical assistance provides advice from experts and experts who are normally charged.
2. The coverage begins from the date you have taken out Applecare insurance+. In other words, if you buy the Applecare+ up to 60 days after the purchase of your iPhone, the material coverage will only apply from this date. Technical assistance begins at the expiration of free 90 -day technical assistance offered by Apple, which applies from the date of purchase of your iPhone.
3. The Applecare+ product warranty only applies to the iPhone and its original accessories. The two Applecare+ insurance products cover (i) batteries retaining less than 80 % of their original capacity and (ii) an unlimited number of incidents relating to accidental damage. Applecare+ with coverage in the event of loss or flight offers protection for two incidents related to a flight or loss of the device per period of 12 months. Each incident is subject to additional costs of € 29 for a screen replacement or damage affecting the glass back, and € 99 for any other type of accidental damage. Additional costs concerning the glass back only applies to the iPhone 12, iPhone 13, iPhone 14 and iPhone 15 models. Any unused incident linked to a flight or loss will expire after 12 months, and you will benefit from two new incidents related to a flight or loss for the following 12 months of coverage. The express replacement service does not fall within the framework of additional screen replacement or back repair costs. The replacement equipment provided by Apple as part of the repair or replacement service may contain new or already used Apple or already used parts that have been the subject of tests and meeting Apple’s functional specifications. For more information, refer to the general conditions of Applecare+ or to the General Conditions of Applecare+ with coverage in the event of loss or flight.
4. If you opt for the coverage in the event of loss and theft, the location functionality should be activated on your device at the time of loss or theft. Localizing functionality must remain activated and your iPhone must remain associated with your Apple identifier throughout the claim procedure linked to theft or loss. As part of this procedure, you will be asked to erase data from the stolen or lost device, to deactivate it, and to transfer the property before you can obtain a new device.

To be able to connect and access Localize functionality, it is important to remember your Apple identifier and your password, and keep your account information up to date. If you use two factors authentication for your Apple identifier, we recommend that you add to your account another trusted phone number to which you can receive the six -digit check code required to connect even if you n ‘Has more your iPhone.

• The advantages of Applecare+ are separate and added to the limited warranty of Apple and to the rights guaranteed by the legislation on the protection of consumer and consumers. For more information, click here. Applecare+ subscription is not compulsory to buy an iPhone.
• Applecare+ products are sold by Apple Distribution International Limited, whose head office is located in Hollyhill Industrial Estate, Hollyhill, Cork, in the Republic of Ireland. Apple Distribution International Limited is an insurance intermediary governed by the central bank of Ireland. For more information, go to http: // registers.centralbank.ie.
• AIG Europe SA, Capital Insurance Company of 47,176,225 euros, registered in Luxembourg (RCS n ° B 218806), whose head office is located at 35 D AVENUE John F. Kennedy, L-855, Luxembourg. AIG Europe SA is approved by the Luxembourg Ministry of Finance and controlled by the Insurance Commissioner, 7 Boulevard Joseph II, L-1840 Luxembourg, GD of Luxembourg, Tel Tel. : (+352) 22 69 11 – 1, [email protected], http: // www.CAA.read.
• Branch for France Tour CB21 – 16 Place de l’Iris 92400 Courbevoie – RCS Nanterre 838 136 463 – Tel. : +33 1.49.02.42.22. The marketing of insurance contracts in France by the French branch of AIG Europe SA is subject to the applicable French regulations, under the control of the Prudential Control and Resolution Authority, 4 place de Budapest, CS 92459, 75436 Paris Cedex 09, https: // ACPR.Banque-France.Fr.

You can also shop in an Apple Store or at a dealer. Or call 0800 046 046.

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Subscribe an Applecare contract

If your device is eligible, you can take out an Applecare+ contract or an Applecare protection plan to benefit from additional coverage.

Subscribe a contract for this device

Get a blanket for the iPhone, iPad or eligible Mac that you are currently using, as well as any device paired by Bluetooth, such as your AirPods or your Apple Watch. Get a blanket for this device

Subscribe a contract for another device

Get a blanket for one of your eligible devices. Choose a product to cover

If you do not see the Applecare+ coverage available, check that your device is eligible.

Certain products and certain purchase options are not available in all countries or all regions.

What is covered?

Learn more

• If you still need help to take out an Applecare contract, contact Apple assistance.
• In most countries and regions, you can take out an Applecare+ contract within 60 days of buying your device. In Japan, the subscription of an Applecare+ contract is possible within 30 days of the purchase of your device. In continental China, you can take out an Applecare+ contract on your device within 7 days of buying your device, or in an Apple Store store within 60 days of purchaseing your device. (In the case of an Apple Store store, you will have to provide your proof of purchase, and we will inspect the device.))
• In some countries and regions, you can buy an Applecare protective plan in the year following the purchase of a Mac, Apple TV or other eligible device.

The advantages of the Apple limited warranty and the Applecare contract are added to the rights provided for by the Consumer Protection Act.