Is Aliexpress a reliable site? – Guide 2023

Since the majority of sellers on Aliexpress are based in China, they have access to goods directly from Chinese manufacturing companies. This allows sellers to have access to much cheaper products than if there was an intermediary.

Aliexpress reviews: should you buy on this site ?

ALIEXPRESS purchases are increasingly followers due to the particularly attractive prices practiced there. Many consumers hesitate to take the plunge, because they ignore if this site is really reliable. You are part of it ? This article should enlighten you.

Contents

Aliexpress: site presentation

Before Discover our opinion Aliexpress, It is interesting to learn more about this site. This is a Chinese market place created by the Alibaba group. This platform allows small Chinese companies to offer various products to customers worldwide.

The rates displayed on Aliexpress are very attractive throughout the year. Indeed, purchases are most often made directly from manufacturers who are based in China. However, production costs are much lower than in other countries. In addition, Chinese laws promote price reduction. It is therefore very advantageous to order products on Aliexpress. In addition, it is possible to take advantage of an Aliexpress promo code available on this site to save even more savings.

An estimate of the delivery time is provided on the product page of each item for sale on Aliexpress. It is generally necessary to count between 20 and 60 days to receive your package. The delivery time will essentially depend on the selected shipping method.

Is the site reliable ?

Before placing an order, consumers have the possibility of contacting a seller using the Aliexpress application to ask him questions about the quality of a product, the delivery time, etc. They normally receive an answer within 24 hours.

Many sellers on this site are reliable. That said, there are also unscrupulous traders likely to deliver poor or defective products. In the event of a problem on the quality of an item, it is possible to negotiate directly with the seller to obtain a refund.

If a package is not delivered within the time limit, a total or partial refund can be requested from Aliexpress. On this point, this site stands out from other online sales platforms which do not offer such compensation.

Overall, the Chinese marketplace is reliable. L’Aliexpress reviews analysis issued by customers on the Internet attest. However, caution remains, because some customers have dealt with crooks.

Some tips for making good purchases on Aliexpress

You can perfectly make good purchases on Aliexpress by taking some precautions. First of all, always have the reflex to check the overall note of a seller before any purchase. This will give you an idea of ​​its reliability. Favor sellers who get a score of 95 % on approximately 2,000 assessments. Pictograms will also help you determine whether or not you can trust a merchant on Aliexpress. If a seller has less than 3 medals, go your way. If several diamonds or a crown are displayed, you have nothing to fear.

Also remember to find out about the seniority of a seller. It is best to turn to the merchants present on the platform for at least a year. Such a duration is proof that the products offered are of quality and that the seller provides after-sales service in the event of a problem.

Furthermore, it is wise to consult customer comments on a product. This allows information to be obtained such as any defects or the delivery time. In addition, be sure to examine the guarantees offered by the seller. These make it possible to secure the customer experience.

Our opinion on Aliexpress

OUR Aliexpress reviews is it is a good site for shopping. However, it is necessary to clarify several points. Know that there are very few brand products on this platform. If you find them and their price is very low, these are undoubtedly counterfeits. The purchase of such products is highly not recommended because their quality often leaves something to be desired. In addition, in the event of an inspection of your package, the latter will be seized by customs. If you have ordered a large amount of counterfeits, you will also be suspected of resale.

On the side of brand -free products, good deals are particularly promising. Indeed, prices can be up to 75 % lower compared to stores. Nevertheless, beware of prices so low that it is difficult to believe it, because they mostly hide a scam. To avoid any unpleasant surprises, do not hesitate to compare the price of the product you want to buy with that practiced on other sites to determine its real value.

I am Max, the dynamic and passionate editor -in -chief of Legeekmoderne. Currently a student at Epitech Nice, I devote myself to exploring the ever -changing nuances of the digital world since the genesis of our site. My academic journey, combined with an unshakable passion for technology, allows me to bring a fresh and enlightened look at the latest innovations that shape our daily lives.

Is Aliexpress a reliable site? – Guide 2023

When it is time to buy online products, several Internet users feel in a mines field.

Indeed, although we are more than ever used to online shopping, that does not prevent us from making us have by the millions of existing fraud on the web.

This is why it is absolutely normal to wonder if a foreign site with attractive prices is reliable or simply a fraud platform.

In this article, we will answer all your questions about Aliexpress.

But, if you need a quick response and do not necessarily want to read the full article: Aliexpress is a reliable site. However, sellers on this platform are not always.

Continue to read to find out why.

What is Aliexpress?

If you are not familiar with Aliexpress, here is a quick summary of the platform.

Aliexpress is a fully online retailer belonging to the Chinese technological giant Alibaba Group (a company with a market capitalization of several tens of billions of dollars founded by Jack MA).

Aliexpress specializes in retail for international buyers. The same type of site exists for Chinese consumers: Taobao.

A bit like Amazon, the platform allows small and large Chinese companies to sell these products internationally easily, without the need for significant technological infrastructure.

Aliexpress is a platform on which you can find a lot. From a pair of pants to a bicycle, everything is there.

However, be careful, although the platform looks very much like Amazon, it does not offer the same quality guarantees. Which can greatly affect your customer experience.

Is Aliexpress a reliable site?

It all depends on the seller.

Some sellers on Aliexpress are extremely reliable. Unfortunately, on the other hand, there are also several sellers not very reliable on the platform. These could deliver poor quality, broken products to you, not as in the product description or even never give you the product.

In addition, not only are sellers not always reliable, but the reliability of the platform is also affected by the deliveries companies that you choose. Some of them can mix your purchase with another, send your product to another country or even just lose it.

And if you think that the delivery question could not be more complex, there is also a possibility that your purchase was stopped and controlled at customs for tens of days (and even months in some cases) given the origin of package.

Why the Aliexpress site is not expensive?

Since the majority of sellers on Aliexpress are based in China, they have access to goods directly from Chinese manufacturing companies. This allows sellers to have access to much cheaper products than if there was an intermediary.

Not to mention the often free delivery which cuts the costs even more.

What is the difference between Alibaba and Aliexpress?

The main difference between the two platforms is the nature of the two platforms.

Indeed, Alibaba.com is a platform that aims to allow Chinese manufacturing companies to get in touch with commercial buyers. The platform is therefore B2B (company company).

On the other hand, Aliexpress is rather a B2C platform (consumer company), the goal is therefore to connect Chinese companies to consumers of details (such as Amazon, Walmart, etc.)).

And, although prices on Alibaba.com may seem much lower than on Aliexpress, it is not for nothing!

Indeed, if you take a look at the minimum quantity of product that you should buy on Alibaba.com, you will quickly understand that the target of Alibaba.com is not the consumer of normal detail who is looking for new pants, but rather a company that seeks to buy hundreds (if not thousands) of products at a price of wholesale.

On the other hand, Aliexpress still allows himself to offer attractive prices for consumers while allowing those CIS to limit the quantity of products to buy at a.

Basically, the two platforms are very different from each other. This is why it is absolutely essential to understand why you need one of these two platforms. For companies, Alibaba.com is definitely the best choice. For consumers, it is rather to Aliexpress that we should rotate.

What delivery to choose on aliexpress?

There are a ton of delivery options on Aliexpress. But basically, they can be divided into two categories: ordinary delivery and delivery by “private” mail (Fedex, UPS, DHL, etc.)).

The main difference between the two is that delivery by private mail will be delivered much faster.

However, with delivery by private mail, you are subject to paying customs fees in most cases, which increases your cost even more.

The different deliveries options on Aliexpress Canada:

• Ordinary (without follow -up): Delivery can take between 20 and 60 days to arrive in Canada.
• Certified delivery (with follow -up) – ALIEXPRESS Standard Shipping: delivery takes approximately between 20 and 45 days to arrive.
• Delivery by private mail – Aliexpress Premium Shipping: Delivery takes between 5 and 10 days, however the delivery cost is much higher and customs fees are almost always present.

How to return a package to Aliexpress?

Good question, it’s not very difficult. You have some feedback options on Aliexpress.

1. Partial reimbursement without the referral of items

You have the option of receiving a partial refund when the product you have received at a lower value than that of the product you ordered.

For example, you order a pair of black shorts that are worth $ 10 and the seller sends you a pair of green shorts that are only worth $ 6.

In addition, partial reimbursement is also applicable if the product is delivered with minor defects, but is always usable.

You will be able to choose the amount you want to be reimbursed yourself, however, the seller will have to approve him. If you have difficulty falling into a figure, the Aliexpress support team will join the argument to deliver the final verdict.

2. Return of the item and full refund

In this option, you will have to return the product to the sellers and pay the delivery yourself. When the seller will receive the product, your money will be reimbursed.

Although this method is a little more bulky, it is very useful if you bought something very expensive on the platform.

How to be reimbursed on Aliexpress?

Getting reimbursed on Aliexpress is an easy process. However, you must still be careful during the process since the reimbursement approval team will analyze your case and have the right to refuse reimbursement.

This is why we have created a little guide to show you how to be reimbursed on Aliexpress.

1. Get evidence

As in any other “legal” dispute, it is extremely important to pick evidence before opening a refund case.

If the product does not correspond to the seller’s description, use photos to prove it.

The more evidence you have, the more likely you are reimbursed.

2. Create a “argument”

In your orders, choose the product for which you want a refund and select the refund option. Add all the necessary information you have picked and don’t forget to include photos or screenshots to support your refund request.

3. Follow your refund request closely

The seller has only 5 days to react to your refund request, which is why it is extremely important to follow your request closely. Who knows, the seller may offer you an alternative solution to the reimbursement that you will like.

If you cannot find an agreement with the seller, an Aliexpress representative will examine the evidence and make a decision for you.

You will then receive an email with the ALIEXPRESS decision on your refund request.

Conclusion

The “average” reputation of Aliexpress comes mainly from non -realistic expectations of consumers.

Indeed, as long as you do not expect to receive superior products, you will most likely be very satisfied with your experience on Aliexpress.

Do not forget, you never go (and we repeat: Never) Find real products of known brands on Aliexpress. And yes! The pair of Nike or the Rolex shoes at $ 12 are never the real products.

They are rather counterfeits.

And be very careful not to buy them since it is illegal and that you can have large fines if your package is stopped at customs.

If you have learned something new in this article, do not hesitate to share it with a friend or a colleague!

What do you think of Aliexpress? Is it a good platform to buy cheap products or a puzzle on which you will never find good products? Share your opinion in the comments below.

Stéphanie L.

Stéphanie is a finishing of the baccalaureate in business administration with a specialization in finance that she obtained in HEC Montreal. Since 2020, Stéphanie has shared her passion for the world of finance and cryptocurrencies in the financial blog Les Finances.Ca to more than 50,000 monthly readers.