After-sales service and iPhone repair

Organize the postal shipment of your product directly to Apple.

After-sales service and iPhone repair

Make an appointment in an Apple approved service center or an Apple Store.

Repair

Organize the postal shipment of your product directly to Apple.

Contact us

Talk to an Apple Assistance Advisor or Advisor.

Proposed services

Battery repair

We can replace the battery for your iPhone for costs. Our warranty does not cover the batteries used by normal use.

Your product is eligible for a battery replacement at no additional cost if you have taken out an Applecare+ contract and if the battery of your product keeps less than 80 % of its original capacity.

Screen repair

We replace the cracked screens for fees. Accidental damage is not covered by the Apple warranty.

Screen repairs are eligible for coverage against accidental damage resulting from poor handling under Applecare+.

How much will it cost ?

In the case of repairs carried out directly by Apple, use our “obtain an estimate” tool to obtain an estimate of the cost of the repair. If you call on other service centers, ask them for a quote because they set their own prices. For repairs covered by an Applecare+contract, the price per incident remains the same, regardless of the chosen service center. We will inspect your product upon reception. If we see other damage, additional costs may be invoiced to you.

Hardware repair may no longer be offered for older products.

After-sales service and iPhone repair

We can replace the battery for your iPhone for costs. Our warranty does not cover the batteries used by normal use.

Screen repair

We replace the cracked screens for fees. Accidental damage is not covered by the Apple warranty.

How much will it cost ?

Apple approved service centers set their own prices; Ask for a quote. Choosing a service center The material repair may no longer be offered for older products. Ancient and obsolete products

Guarantee

The Apple limited warranty covers your iPhone and the Apple accessories provided in the box of your product against manufacturing defects for one year from their date of purchase. Apple accessories purchased separately are covered by the Apple limited warranty for accessories. This includes adapters, spare cables, wireless chargers or cases.

Our guarantee is added to the rights provided for by the law on consumer protection.

If your problem is not covered, costs will be billed to you. If the problem you encounter with your iPhone is not eligible for the service, you may have to pay all the replacement value.

Guarantees

Our repair, including replacement parts, is guaranteed for 90 days or until the end of your Apple warranty, the longest period being retained. This is added to your rights provided for by the Consumer Protection Act.

The replacement equipment that Apple provides within the framework of the repair or replacement service may contain new or previous Apple or previous spare parts that have been tested and meet the functional requirements of Apple functional.