What you need to know about Internet connection speeds

There are online tools to measure the speeds of the Internet connection. Your supplier surely offers one on your website so that you can assess the speeds of your connection.

Internet debit test: Test the speed of your fiber or ADSL connection

Your Internet debit is slow ? You want to know what your real amount and descending speed is ? Thanks to our free fiber and ADSL debit test, measure and analyze your connection speed. We also explain to you what are the problems of flow that can arise and how to remedy it.

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• The essential :
• THE debit test lasts about 1 minute and allows Measure at an instant t the real and descending speed, as well as the latency (ping) of your connection. This debit test is compatible with all operators.
• With optical fiber, Theoretical flows in France amount to 8GB/S (Download) and 1GB/S (Upload).
• Generally, we can consider thata good ping is equal to or less than 30ms.
• The flow test may be useful to determine if Your actual connection speed is distant or not from the theoretical maximum flow rates of your internet offer, announced by your operator.

Debit test: how it works ?

THE debit test Make a diagnosis of your Internet connection in a few minutes, whatever the type of network you use: ADSL, Fiber, THD, Mobile Internet in 4G, etc.

So that the Internet debit test Either as significant as possible, it is preferable to take certain precautions before doing it, namely:

1. Stop all in progress downloads.
2. Close all internet tabs except this page.
3. Close all programs open to your computer (Word, Photoshop, Spotify, etc.)

It’s done ? You can then press on Launch the test. Our tool then begins its diagnosis. The test is finished when the “Share” button is displayed.

Understand a debit test: the different criteria

The information displayed on the screen may seem very complex to you. Let us decry together each of the appellations to allow you to Understand the results of the debit test ::

That means the results of the flow test ?

Reception	Reception flow, also called download Or downspout, corresponds to the data flow received by the subscriber on his line. He therefore influences the speed of navigation on the internet, whether to listen to music, watch a movie or download files.
Sending	The shipping flow, also called upload Or upright, corresponds to the data flow sent by the subscriber. He therefore influences the loading speed when sending an email, sharing photos on social networks, or sending files.
Latency	Latency time, also called ping, corresponds to the time required for a data package to go back and forth between your computer and the debit test server. The higher the latency time, the longer the response time is. A satisfactory latency time allows you to play online without cuts, make visioconferencing calls or quickly navigate on the internet.
Jig	There jig corresponds to the variation in latency. A high jig testifies to a latency time which oscillates between very high then very low values, which can cause blockages or cuts. Conversely, a weak jig testifies to a stable latency and connection.

Reception flow and shipping are expressed in Mb/s. This unit of measurement means Megabit per second, and corresponds to a transfer of 1,000,000 bits per second.

Latency time and jig are expressed in Ms, either milliseconds. As a reminder, 1 millisecond = 0.001 seconds.

What about the information that appears in the left column ? This is all the information that characterizes your connection: the name of your operator, your type of connection (wifi or wired), your IP address, and the browser used. These data are not crucial for the diagnosis of your connection speed.

How to interpret the results of an internet debit test ?

You have just done a debit test but you do not understand the limits ? The information of the connection test that appears allow you to know if you encounter a problem of debit, internet connection or if your internet speed is not otpimal. Thus, it is possible to set up solutions to optimize your internet speed.

What is the fiber optic flow ?

THE Internet speed is a flagship sales argument for operators, the amounts communicated are therefore generally very high. Here is an overview of the theoretical maximum speeds corresponding to the box (high -end) of the main operators, with fiber ::

Theoretical downhill flow	8 Gbit/s	2 Gbit/s	2 Gbit/s	8 Gbit/s
Theoretical amount	1 Gbit/s	900 Mbit/s	800 Mbit/s	700 Mbit/s

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These values ​​are affected only in ideal conditions, on short lines. In reality, with a fiber optical connection, we can expect a Down speed of approximately 1Gb/s and one Average amount rate of 300MB/s. So there is no point in worrying if the results of your fiber flow test do not correspond to the flows announced by your operator.

What is a good debit of sending or receipt ?

Logically, a good flow (receipt as well as shipping) must be as high as possible. But then, from what moment do we consider that a flow is high ? It all depends on your uses and the number of people who use your connection.

As an example, with a 50mb/s descending flow, A web page is loaded in less than 0.1 seconds, a video clip is loaded in 4 seconds, and a film in DVD quality can be downloaded in 11 minutes.

Thus, we consider that a descending speed of 100MB/s and a speed amount of 50mb/s are already very satisfactory values. You should know that according to the classification of flows, an internet connection is qualified as very high speed from 30mb/s down.

Have you tested your eligibility for orange fiber ? Optical fiber is being deployed in France and allows for better connection speed than in ADSL. Test your eligibility at Orange to find out if the fiber is available at home.

How to know if we have a good ping ?

It is difficult to understand at a glance if the latency time displayed by the flow test is satisfactory or not. Here is a order of idea according to the displayed value:

To assess the quality of your ping, Base yourself on average value rather than the minimum value of latency.

How to improve my internet connection ?

You have just made a debit test and your connection speed is too slow ? There are several solutions to improve your flow.

1- Use an ethernet cable to have a good connection

There Quality of your connection can be altered when you use wifi rather than wired connection. If you encounter navigation problems, it is then advisable to favor a Connection via an ethernet cable.

In general provided with your Internet box, the Ethernet cable allows you to transmit the signal by limiting interference.

To find out if your connection problem comes from your wifi, relaunch a debit test by being connected by an ethernet cable, and compare the results.

2- Reset your Internet box to resolve any concerns

A simple reset of your box can sometimes solve your connection problems. To do this, simply turn off your box using the button provided for this purpose on the box, then turn it on a minute later.

Then wait for the full start of the box and all its settings before testing your internet connection again.

3- Change WiFi channel

If you face a loss of flow, You can change the WiFi channel of the modem to use a less engorged channel.

This is useful for example if your accommodation is surrounded by many other dwellings. Indeed, if many users connect to the same channel at the same time, this can cause a drop in flow. THE change of channel is carried out from the operator’s online management interface:

• With SFR : type monmodem Or 192.168.0.1 in your search bar, then select Wireless And modify the emission channel (to find out which channel is the least engorged, go to “Radar wifi”).
• With orange : type livebox Or 192.168.1.1 In your search bar, and go to “my wifi”.
• With Bouygues : type Mabbox.Bytel.Fr Or 192.168.1.254 In your search bar, and go to “WiFi configuration”.
• With free : type mafreebox.freebox.Fr In your search bar and access WiFi parameters.

4- Use a WiFi amplifier

Your box is located far from your computer and you cannot move it ? It is possible that the scope of your WiFi network is not sufficient to allow you to benefit from a fluid internet connection.

In this case, theWiFi amplifier can allow you, as its name suggests, to amplify the scope of your WiFi network, until it reaches your computer.

There are many wifi amplifiers on the market. It is possible to get a very easily on it on platforms like Amazon. An amplifier costs between 20 € and 60 €.

There are two types of WiFi amplifiers : THE WiFi repeater and the line carrier (CPL). Before you get one, find out which amplifier best corresponds to your situation.

5- Do a fiber eligibility test to multiply your internet speed

There speed of your connection Internet depends mainly on the technology used: ADSL, VDSL, fiber optics. If you have been using ADSL for a few years already, you may now be eligible for fiber ! To find out, you must carry out a fiber or ADSL test eligibility test.

For this, two solutions:

1. Go to your operator’s website and make a online test By entering your postal address or fixed line number.
2. Contact a Selectra advisor by phone. You will be oriented towards the best internet offers to which you are eligible.

6- Change operator to have better connection speed

If satisfaction is not there, you can change the Internet access provider (ISP). Another operator may offer a more satisfactory flow. Housing in very dense areas are more advantaged since all Internet service providers have deployed their network. In low dense areas, only one ISP can be represented, and in this case, the change of operator will unfortunately change nothing.

You want to change operator ?

Contact Selectra so that an advisor will direct you among the most competitive partner offers, depending on your eligibility

Ask for a free reminder by an orange advisor:

Service reserved for new subscriptions. Already customer ? Please contact 3900.

By clicking on “validate”, you agree to be recalled by an orange advisor. Your number will be used only for this recall request and will not be sent to third parties.

Ask for a free reminder by an orange advisor:

Service reserved for new subscriptions. Already customer ? Please contact 3900.

An orange advisor will remind you of within 48 hours

By clicking on “validate”, you agree to be recalled by an orange advisor. Your number will be used only for this recall request and will not be sent to third parties.

Frequent questions about the internet debit test

What is a debit test ?

A speed test (or speedtest) is a test to assess the speed of your Internet connection (fiber, ADSL, 4G or 5G) provided by your operator. The results make it possible to identify the causes of slowdowns (latencies) which can occur on your internet line.

What information is providing an internet debit test ?

An internet debit test allows you to know:

• Descending speed (Download) : speed at which Internet data arrive on your computer.
• Stopad debit (upload) : speed at which data is transmitted from your computer to the Internet.
• Ping (or latency): time elapsed for a return trip from your computer to that hosting the data.

If I do a wifi internet debit test, the result is reliable ?

It is preferable, if possible, to do an Ethernet wired internet flow test if your computer is equipped with compatible socket and you have an RJ45 cable. In WiFi, test results can be lower due to the distance between your computer and your box or the external environment which can disrupt Internet transmission.

What you need to know about Internet connection speeds

The speed of your internet connection at home plays an important role in the quality of your online experience and that of your family.
Indeed, frustration is very real when the web page that you want to consult takes a long time to appear on the screen, or that the video you watch stop continuously stops. We can then ask the following questions:

• What are my real connection speeds?
• What influences the speeds of my connection?
• How can I increase the speeds of my internet connection?
• Is there a minimum connection speed standard in Canada?

What are my real connection speeds?

For downloading and data lift, Internet connection speeds are established in megabits per second (MB/S):

• Your descending connection (download), Either the speed, measured in megabits per second or Mbits/s, of the transfer of data between Internet and your device, whether it be files, websites, photos, musical parts or films;
• Your ascending connection (Remote), Either the speed, always measured in Mbits/s, of the transfer of data between your device and Internet.

Internet service providers (FSI) offer different internet connection speeds at different prices.

As a rule, you can choose from several packages, but you have to pay more to take advantage of a faster connection.

There are online tools to measure the speeds of the Internet connection. Your supplier surely offers one on your website so that you can assess the speeds of your connection.

Have you ever wondered if your internet package is the one for which you pay? The CRTC has set up a project to assess the wide -band Internet service offered in Canadian homes in order to measure the speeds and to assess the other characteristics.

What influences the speeds of my connection?

The download and remitization speeds associated with your package are all determining factors to assess the actual speeds of your Internet connection. But there are others.

Factors inside the home

The package ordered to your supplier specifies the speeds of the Internet service from its installations to your door. Advertising documentation often announces speeds “up to” any number of Mbits/s, but several factors can reduce connection speed. Here are a few :

• The computer. Do you have a recent and fast computer, or is it an old machine that is struggling to provide the resources necessary for new applications?
• The modem. This device, which converts the data transmitted by the phone, the cable or the optical fiber in a format usable by the computer, can accept the high connection speeds which are the norm today? The older models may not accept them.
• The wireless router. More and more consumers are installing a wireless network with them to take advantage of Internet services with several devices. Connection speeds may vary with the distance between the router and these devices.
• The number of devices used. Do you use a single device or share the Internet connection with the computer, tablet or smartphone of other people? The speed of the Internet connection is directly proportional to the number of devices connected to the house network.

Factors outside the home

Various factors can reduce the speeds of connection outside your home:

• Website – If thousands of other people try to visit the same website as you, other Internet users will delay the speed at which you access it;
• technical factors -latency, that is to say the time that the data to travel from a source to a destination, and the data of lost data, that is to say the information that you sent you have sent or that you are waiting to receive by internet and which do not reach their destination, can also reduce connection speeds;
• the connection -Your home is your connection in good condition or should it be repaired?

How can I increase the speeds of my internet connection?

If your current connection speeds disappoint you, you are free to change your internet service provider (FSI). They are responsible for the equipment they provide, their invoicing and marketing methods, the quality of service and customer relations. If you have problems with your supplier, you should contact their customer service and share your concerns directly to the manager (if necessary). Otherwise, we suggest that you contact the Commission of Complaints relating to telecom-television services (CPRST).

Is there a minimum connection speed standard in Canada?

The CRTC recognizes that a well -developed wide -band infrastructure is essential to promote Canadians’ participation in the digital economy. This is why he has established new targets for internet connection speeds. The advice is that all households and all companies in Canada have access to a wide -band Internet connection of at least 50 Mbits/s for download and at least 10 Mbits/s in Tu.

Although a majority of Canadians benefit from such levels of service at present, this advantage is lacking in rural areas and distant regions. As part of its efforts to support such an infrastructure, the CRTC has established a fund intended to ensure that minimum wide -band Internet access services are offered everywhere in Canada. It provides that at the end of 2021, 90 % of households and companies in the country will benefit from connection speeds of at least 50 Mbits/s in download and at least 10 Mbits/s in Téléversation.

These objectives should be achieved by means of the CRTC financing mechanism to which are added investments in the private sector, other government financing programs and public-private partnerships. For more information on the plan, please consult the regulatory policy of telecom CRTC 2016-496 and regulatory policy of telecom CRTC 2018-377.

To know more…

Reports on the communications market: Keep up to date with the latest data and trends in Canadian broadcasting and telecommunications sectors including an overview of the retail internet services and the availability of wide-band internet access in Canada.