Accidental damage guide on a laptop screen or a flat screen not covered by the warranty or by a service contract | Dell Congo, Democratic Republic of, repair a broken or cracked phone screen: 4 tips

4 tips for repairing a broken or cracked phone screen

Generally, stains occur following a shock from the screen with another object, which can damage the backlight. The upper part has not cracked or broken, but the area behind it was compressed and damaged, which led to the appearance of this effect.

Accidental damage guide on a laptop screen or a flat screen not covered by the warranty or by a service contract

This article provides information on accidental damage on the LCD screen of a laptop or a Dell screen. You will find information and examples on the most common types of damage caused on the LCD screen and that can occur accidentally.

Summary: This article provides information on accidental damage on the LCD screen of a laptop or a Dell screen. You will find information and examples on the most common types of damage caused on the LCD screen and that can occur accidentally. . Show more to show less

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Symptoms

Contents

  • What is accidental damage (generally called “damage caused by the customer”) ?
  • What are the most common accidental types of accidental damage on a laptop or a Dell screen ?
  • How can I have my laptop repaired or my Dell screen ?
  • Excellence practices for maintaining your Dell laptop

Cause

No information on the cause is available.

Resolution

What is accidental damage (also called “damage caused by the customer”)

Accidental damage is damage caused by an unintentional act which is not the direct result of a manufacturing defect or failure. Accidental damage is not covered by the standard product warranty. These damage is generally linked to a fall or impact on the LCD screen or on any other part of the product that can cause the device malfunction. These types of damage are only covered by an offer of accidental damage services subscribed in addition to the product’s basic warranty. Accidental damage should not be confused with occasional problems of dead or frozen pixels on the LCD screen. For more information on dead or blocked pixels, see the article Instructions relating to the DEL display pixels.

Are accidental damage covered by the basic warranty of my Dell computer ?

No, accidental damage is supported for computers or screens covered by the offer of accidental damage services subscribed for this specific product.

For more information on limited material warranty offers and accidental damage services offered by Dell, go to the support and warranty services page.

What are the most common accidental types of accidental damage on a laptop or a Dell screen ?

Noticed : Other damage can be classified in the category of damage caused by the Customer, on the advice of technical support DELL, a on -site engineer or the postal repair center.

Cracked, striped or broken glass

The LCD screen window is made according to specifications and rigorous standards. Generally, it does not crack or break in normal conditions of use. As a rule, cracked or broken glasses are considered accidental damage and are therefore not covered by the standard warranty.

Example of scratches on an LCD screen

Figure 1 : Example of a striped display panel.

Example of broken or cracked window on an LCD screen

Figure 2 : Example of display panel with cracks and a broken window.

Black spots or ink stains of different sizes

The internal glass has cracked and liquid crystals have spread on certain areas of the screen.

In general, internal cracks occur due to too much pressure on the screen. They can be the result of a shock or the fall of an object. They can also appear when someone tries to close the hood while an object is in the digital pavement area, or when you enter the laptop by the screen.

Example of black dots, black spots or

Figure 3 : Example of black spots or ink on the LCD screen.

Example of black dots, black spots or

Figure 4 : Example of a cracked or broken screen with black spots or ink spots on the LCD screen.

Dark or clear spots of different sizes

Generally, stains occur following a shock from the screen with another object, which can damage the backlight. The upper part has not cracked or broken, but the area behind it was compressed and damaged, which led to the appearance of this effect.

Example of dark points on an LCD screen

Figure 5 : Example of dark points on the LCD screen.

Example of a dark spot on a damaged LCD screen

Figure 6 : Example of a dark spot on a damaged LCD screen

Liquid spill

Any liquid dumped, whatever the type, may enter the LCD screen.

Example of damage to the

Figure 7 : Example of damage to the LCD screen caused by a liquid spill.

How can I have my laptop repaired or my Dell screen

If the LCD screen of your Laptop Dell has undergone accidental damage, but the laptop is not covered by an accidental damage service offer, contact the technical support for the possibilities of repair.

How to repair my Dell screen if it is not covered by the offer of accidental damage services ?

Dell screens cannot be repaired by a on -site engineer or at the repair center. If you notice that your screen is damaged, you will have to buy a new one.

Excellence practices for maintaining your Dell laptop

Laptop users seek to get the most out and optimize its stability, longevity and ease of use. Understanding and applying some excellence practices for handling their laptop will allow them to enjoy it for many years. For more information, see the article in the Dell Knowledge of Excellence Practices for the use and handling of laptops Dell.

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Alienware and Dell Gaming Monitors, C Series, D Series, E Series, Legacy Monitors, P Series, S Series, Seals, Ultrasharp Premier (Up) Series, Ultrasharp (U) Series, Chromebook, G Series, Alienware, Inspiron, Latitude , VOSTRO, XPS, Retired Models

4 tips for Repair a broken or cracked phone screen

As we know, an accident sometimes arrived quickly. It only takes a second of inattention so that your smartphone is found on the ground rather than in your bag, and there, it is the drama: the screen is cracked or broken ! However, there are tips to allow you to repair your screen, and we tell you everything in this article !

broken phone screen

1. To safeguard data

Before thinking of repairing your screen, it is imperative to make a backup of your data, This so as not to lose your important files or photos !

2. To use toothpaste

It will seem surprising to you, but if the crack on the screen of your phone is minimal, then you can use toothpaste To fill it.

  • Put a little toothpaste on a cotton swab ;
  • Gently rub the dough on the crack so that it is filled and make sure to equalize the level well. You don’t want a bump on your phone !

If it is close to headphones or loading, do not approach it too much, it could damage the smartphone.

This tip is temporary and can help you hide the problem for a while, but ultimately, you will still have to think about changing the screen !

3. Screen protective on the crack

Again, this is a temporary technique, because in any case, it will be necessary to think of replacing the screen. But at least, your crack will not be more important and it will above all be protected from dust and other external elements likely to come and slip inside !

4. To change The screen by yourself

This is a possible option, provided you have previously acquired the necessary equipment. You must therefore have bought the screen adapted to your phone and a repair kit contenting all the instruments you need. If you have a well-supplied toolbox, you will need a screwdriver, pliers, suction cups, adhesive and double-sided bands, more than one hairdryer.

If you have the budget, for around a hundred euros, you will be able to also get a screen already made.

To find all the equipment you will need, go to a specialized store or on the net. In this second case, be careful to make your purchase on a site whose reliability is recognized.

Repair phone screen

5. The steps for change your screen yourself

The advice that follows are widespread, you will always have to learn specifically about the screen of the screen you want to change.

  • Turn off your phone;
  • Cover the window with the adhesive band (which will allow the bursts not to spread out);
  • Then remove the SIM card, the battery and the micro-SD card;
  • Remove the adhesive band;
  • With a hair dryer, heat the glue on the screen, respecting a distance of at least 8 cm between it and the hair dryer.
  • In the event of difficulties, take a pliers and try to drive the mediators inwards to the panel, which should help detachment.
  • By removing the tactile buttons, be vigilant so as not to damage the wires connected to the smartphone;
  • Once this step is finished, you can remove the screen without problem;
  • To erase the traces of glue, clean with a microfiber cloth;
  • Use the double-sided strip to fix the glass by placing it on the device outline;
  • Remove the protective layer from your new screen and put the tactile elements in their place;
  • You can install the new screen using a screwdriver to put the buttons in the right place;

If you need to adjust the screen, use the hair dryer to make the glue more malleable.

Be careful, if you choose to apply this method, make sure your phone is no longer under warranty, otherwise it will be obsolete. Always be very careful, because you alone have the responsibility of your device and in case of doubt, do not hesitate to use a professional !

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